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Xbox 360: Got the Red Ring of Death

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Originally posted by: sao123
Originally posted by: ScottSwingleComputers
Originally posted by: randay
e-fight! e-fight! e-fight! e-fight! e-fight! e-fight! e-fight! e-fight! e-fight! e-fight! e-fight!
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That was constructive.
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yep... just like the rest of the thread
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It didn't have to get ugly, but people kept disagreeing with me.
 
Originally posted by: jbourne77
Originally posted by: Leros
Originally posted by: jbourne77
Read the thread.
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It's quite clear that nobody agrees with you.
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Actually, I've received 5 or 6 PMs from people showing quite a bit of support as well as offering a number of suggestions. That's in addition to several who've posted in this thread. Maybe they just prefer to not be judged by a collection of self-righteous twats. Personally, I really don't care what the lot of you says because you're not the ones stuck with the problem. It's easy to be all high and mighty when it's not your problem. Been there, done that.

It's funny that the one or two people calling me "uncivilized" and insinuating that I'm a child also happen to be the ones doing the most name calling.
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I disagree with you. I have not called names. You have. Your personality is grating, at best. Grow up or stop posting, please.
 
My PS2, PSTwo, and X360 were in prestine condition when I sold them on eBay. But if I were to buy another game console, I would get it from Costco just 'cause.
 
Originally posted by: wyvrn
Originally posted by: jbourne77
Originally posted by: Leros
Originally posted by: jbourne77
Read the thread.
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It's quite clear that nobody agrees with you.
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Actually, I've received 5 or 6 PMs from people showing quite a bit of support as well as offering a number of suggestions. That's in addition to several who've posted in this thread. Maybe they just prefer to not be judged by a collection of self-righteous twats. Personally, I really don't care what the lot of you says because you're not the ones stuck with the problem. It's easy to be all high and mighty when it's not your problem. Been there, done that.

It's funny that the one or two people calling me "uncivilized" and insinuating that I'm a child also happen to be the ones doing the most name calling.
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I disagree with you. I have not called names. You have. Your personality is grating, at best. Grow up or stop posting, please.
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Then I obviously wasn't referring to you. And yes, my personality is grating. So what. Everyone's is. This is ATOT.
 
So everyone here agrees that, if a hardware device failed due to a well known design defect, and the user does anything out of the ordinary to have it fixed, that user is a thief?

To me, the thief is Microsoft, selling defective products. In my mind, it's fair game to get a replacement console. If Microsoft will replace it, ship it to them. Suck it up. You can live a few weeks without it.. Xbox 360 is teh suk anyway, so meh..

But if MS won't replace it or will try and charge you for it, I see no problem with the switch and a careful swapping of barcode labels. Forcing MS to replace the product is one of the few ways a consumer can have a voice after the sale. The problem is, once MS has your money and you have a defective Xbox, that's it. It's done. There is no leverage that the consumer has anymore. They have your money, you have nothing. That is theft.

And let us not forget, it's impossible to keep ethics in the picture when you have initiatives like Windows Genuine Advantage and EULA's that restrict a user from ever running a copy of their OS legally. Read the EULA - I am convinced it is impossible to own a legit copy of XP. Technically, it's illegal to use it on an OEM machine because hard drive cloning that is done at the OEM is not allowed in the license. Everyone in the industry ignores it, even MS. But it gives them legal grounds to call the shots whenever they want, and a clause to fall back on when WGA fails and mass users have their copy of XP disabled.

Anyway, /rant
 
Originally posted by: voodoodrul
So everyone here agrees that, if a hardware device failed due to a well known design defect, and the user does anything out of the ordinary to have it fixed, that user is a thief?

To me, the thief is Microsoft, selling defective products. In my mind, it's fair game to get a replacement console. If Microsoft will replace it, ship it to them. Suck it up. You can live a few weeks without it.. Xbox 360 is teh suk anyway, so meh..

But if MS won't replace it or will try and charge you for it, I see no problem with the switch and a careful swapping of barcode labels. Forcing MS to replace the product is one of the few ways a consumer can have a voice after the sale. The problem is, once MS has your money and you have a defective Xbox, that's it. It's done. There is no leverage that the consumer has anymore. They have your money, you have nothing. That is theft.

And let us not forget, it's impossible to keep ethics in the picture when you have initiatives like Windows Genuine Advantage and EULA's that restrict a user from ever running a copy of their OS legally. Read the EULA - I am convinced it is impossible to own a legit copy of XP. Technically, it's illegal to use it on an OEM machine because hard drive cloning that is done at the OEM is not allowed in the license. Everyone in the industry ignores it, even MS. But it gives them legal grounds to call the shots whenever they want, and a clause to fall back on when WGA fails and mass users have their copy of XP disabled.

Anyway, /rant
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Your post was useful, insightful, and intelligently composed.

It has no place in this these forums.
 
Originally posted by: Baked
My PS2, PSTwo, and X360 were in prestine condition when I sold them on eBay. But if I were to buy another game console, I would get it from Costco just 'cause.
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i will pick up a wii from wherver the cheapest is. but will get a Costco membership for the Xbox 360 and PS3 (when it dropes a LOT)
 
Originally posted by: voodoodrul
So everyone here agrees that, if a hardware device failed due to a well known design defect, and the user does anything out of the ordinary to have it fixed, that user is a thief?

To me, the thief is Microsoft, selling defective products. In my mind, it's fair game to get a replacement console. If Microsoft will replace it, ship it to them. Suck it up. You can live a few weeks without it.. Xbox 360 is teh suk anyway, so meh..

But if MS won't replace it or will try and charge you for it, I see no problem with the switch and a careful swapping of barcode labels. Forcing MS to replace the product is one of the few ways a consumer can have a voice after the sale. The problem is, once MS has your money and you have a defective Xbox, that's it. It's done. There is no leverage that the consumer has anymore. They have your money, you have nothing. That is theft.

And let us not forget, it's impossible to keep ethics in the picture when you have initiatives like Windows Genuine Advantage and EULA's that restrict a user from ever running a copy of their OS legally. Read the EULA - I am convinced it is impossible to own a legit copy of XP. Technically, it's illegal to use it on an OEM machine because hard drive cloning that is done at the OEM is not allowed in the license. Everyone in the industry ignores it, even MS. But it gives them legal grounds to call the shots whenever they want, and a clause to fall back on when WGA fails and mass users have their copy of XP disabled.

Anyway, /rant
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He hasn't even bothered to try contacting Microsoft, who would probably get him a replacement. Thats why we are bashing him. As far as we know Microsoft will help him.
 
jbourne77: Look, do what you gotta do. If my 360 broke I would do whatever I had to do to get it replaced without spending another 150 bucks. I can relate to how you feel.
 
Originally posted by: Leros
Originally posted by: voodoodrul
So everyone here agrees that, if a hardware device failed due to a well known design defect, and the user does anything out of the ordinary to have it fixed, that user is a thief?

To me, the thief is Microsoft, selling defective products. In my mind, it's fair game to get a replacement console. If Microsoft will replace it, ship it to them. Suck it up. You can live a few weeks without it.. Xbox 360 is teh suk anyway, so meh..

But if MS won't replace it or will try and charge you for it, I see no problem with the switch and a careful swapping of barcode labels. Forcing MS to replace the product is one of the few ways a consumer can have a voice after the sale. The problem is, once MS has your money and you have a defective Xbox, that's it. It's done. There is no leverage that the consumer has anymore. They have your money, you have nothing. That is theft.

And let us not forget, it's impossible to keep ethics in the picture when you have initiatives like Windows Genuine Advantage and EULA's that restrict a user from ever running a copy of their OS legally. Read the EULA - I am convinced it is impossible to own a legit copy of XP. Technically, it's illegal to use it on an OEM machine because hard drive cloning that is done at the OEM is not allowed in the license. Everyone in the industry ignores it, even MS. But it gives them legal grounds to call the shots whenever they want, and a clause to fall back on when WGA fails and mass users have their copy of XP disabled.

Anyway, /rant
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He hasn't even bothered to try contacting Microsoft, who would probably get him a replacement. Thats why we are bashing him. As far as we know Microsoft will help him.
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He said he's past his 90 day warranty and we know MS will charge the $140 fee to "repair" his broken Xbox 360.
 
my housemate was about a month out of warranty when this happened. he called and explained how close he was to being in warranty etc, and they agreed to repair it for free instead of charging him $140. The next day there was a shipping box on our doorstep. Total turnaround time was 1 week...i'd say thats pretty good.
 
Originally posted by: jbourne77
Originally posted by: Aj_UF
Why get all worked up before you even speak to Microsoft?
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Because I don't intend to speak to Microsoft. I don't intend to jump through all the hoops and over all the hurdles just to hopefully get the opportunity to go through the hassle of shipping this brick back to them and then waiting 8 weeks for a refurbished unit.

No thanks... my solution is much easier and will produce immediate results.
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You're right, these 8+ hours of b1tching about how Microsoft is the suxors is way better/easier than talking to a MS representative on the phone for 5 minutes.
 
All you have to do to get around the "they scan the xb360 unit and the barcode on the box" thing is to swap the plastic housings that actually house the circuit boards / drives / etc.

Basically take them apart and swap the guts.


EDIT: not that i would ever do this, but I know people that have, and they have done it with things that are MUCH more expensive than xb360.
 
I had the same problem with my 360 and they wanted to charge me 140 bucks to fix it. After talking with a supervisor and a super?-supervisor who just repeated the same crap I got fed up hung up.

Called back 20 min later and spoke with a regular CSR, didn't mention my problem at all, just that I was interested in getting a 2 year warranty, since I hadn't picked it up when I first bought my console. The guy happily sold it to me for 60 bucks; called back the next day and told them I had a 2 year warranty and my 360 was broken and they fixed it up for no additional charge 🙂
 
Originally posted by: vshah
my housemate was about a month out of warranty when this happened. he called and explained how close he was to being in warranty etc, and they agreed to repair it for free instead of charging him $140. The next day there was a shipping box on our doorstep. Total turnaround time was 1 week...i'd say thats pretty good.
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we've been saying this the entire thread.

jbourne77, try doing the ethical thing like this guy.
 
Originally posted by: sjvlad
I had the same problem with my 360 and they wanted to charge me 140 bucks to fix it. After talking with a supervisor and a super?-supervisor who just repeated the same crap I got fed up hung up.

Called back 20 min later and spoke with a regular CSR, didn't mention my problem at all, just that I was interested in getting a 2 year warranty, since I hadn't picked it up when I first bought my console. The guy happily sold it to me for 60 bucks; called back the next day and told them I had a 2 year warranty and my 360 was broken and they fixed it up for no additional charge 🙂
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lolz
 
Originally posted by: jbourne77
Ethics? Are you kidding me? Ethical would have been for Microsoft to adequately test and manufacture the 360 in the first place. As far as what goes around comes around... I already got what comes around: I paid for my future actions in advance when I bought this damned thing in the first place. I guess Karma can see into the future.

There are as many horror stories with regard to MS customer service as there are with 360's. Fsck that hassle. I paid money to play games, not to get dicked around.
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So you're playing Palestine to Microsoft's Israel? You might want to think about that one a bit.
 
Originally posted by: RaiderJ
My original Nintendo from when I was like 6 -> still works with a little lung power
Gameboy pocket -> still works
Another NES from who knows where -> still works, no lung power needed
Nintendo 64 -> still works
Super Nintendo -> worked when I sold it a year ago
Gamecube -> 1st gen system worked when I sold it 6 months ago

Original PSX -> had to replace
Various PS2 system -> One still works
Two X-Box systems ->One still works

Nintendo FTW!
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Word. I have yet to run into an NES, SNES, Gameboy or N64 that has failed. The Gamecube we have in the house has problems now and then, but my housemate bought it off eBay for really cheap, so I think it was abused or something.
 
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