Worst Experience ever at Circuit City

[WHSLacrossekid]

Originally posted by: Deeko

Originally posted by: WHSLacrossekid

Originally posted by: SOSTrooper

Originally posted by: WHSLacrossekid

Originally posted by: Deeko

Originally posted by: achiral
deeko would you be kind enough to show us proof that he shouldn't get this deal because i'm pretty sure you're just blowing smoke out of your ass

just as much as lacrosse could be wrong so could you, you haven't backed your argument up yet. i'm just asking someone to show all so we can end this

The only way to really prove who is right would be to get the official communication from Circuit City giving details of the deal. I bet it says that it is not valid on the bundle, and common sense agrees, and so do the majority of the people in this thread.

Deeko, let me guess. You think that people are defrauding Staples becaue their Coupon codes can be found anywhere on the internet correct?

Nah.

Nice try though.

I'm blaming the poor advertising on Nintendo, but the horrible employees on CC. I'm not blaming the poor advertising on CC

They're only horrible, because you're a horrible customer. I've shopped at Circuit City many times and NOT ONE TIME where I was treated poorly. This is because I tread them like people too. So please don't take your experience and blow it out of proportion. You're only treated badly because you were treating them badly. If you go to CompUSA and Toys R Us and Best Buy and try to push them the same way to your advantage then I doubt you will get 'good' customer service.

I tried it at TRU, and they had a TRU printed sign that stated the SKU'S that were applicable. That was the end of that. Didn't complain at all

So you DID know that it wasn't applicable, BEFORE you went. What did you do, seek out a store that didn't have SKU's listed? If you are blaming them because it is a blanket deal all stores have, then knowing one store won't let you, its common sense that the others shouldn't either.

Nope, the Nintendo sign doens't have the SKU's on it. That was only the TRU printed sign that had the SKU's, obviously meaning that it was a TRU only deal

 

[Deeko]

Originally posted by: WHSLacrossekid
I was just looking at my receipt. He rang the Sunshine bundle up at $110.00. Anyone want to try and pricematch, I'll scan it for you.

Now, that is something that would be underminding CC

yea they would ALMOST consider that.

 

[Deeko]

You did'nt answer my question. Did you go to TRU first, see you couldn't get the deal, and seek out a store with less specific advertising? If that's true, you are digging the hole deeper man...

 

[waggy]

Originally posted by: achiral
obviously lacrosse felt like he was getting ripped off, but that got left out of your fabulous analysis...

well to bad the fact is he ripped off CC.

There was 2 mistakes that night. first him ripping them off. then the guy threatining to fight him.

the guy should be fired and whs should be arrested.

 

[achiral]

okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

 

[Deeko]

Originally posted by: achiral
okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

Circuit City loses money when they sell that bundle. The deal is not on the bundle, so if Nintendo IS reimbursing them, they don't have to if they give it on the bundle.

 

[WHSLacrossekid]

Deeko's knowldege is so immense that I believe we should put him on the 2004 ballot for President

 

[achiral]

they don't lose money on the bundle either, that is also nintendo's deal.

do you not understand this? it's simple marketing. nintendo is trying to push the purchase of their consoles so they have offered to give games away for free to people who buy systems. no store would ever agree to a manufacturer's offer to give away games unless they got reimbursed for each game. it is the exact same concept with the bundle. circuit city loses nothing by selling that bundle

 

[AsianriceX]

Originally posted by: achiral
okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

You're argument is bad when you consider retail value. The deal with the free game with purchase of gamecube system values at 199.99 before tax. You pay 149.99 before tax, so it's a 50 dollar value. The SuperMario bundle has a retail of about 214.99, the system is 149.99, game is 49.99, and memory card is 14.99. Add onto that another "free" game, and you get a grand total of 254.99, a difference of 105 dollars. I'd rather give someone a 50 dollar value than a 105 dollar value from a retail standpoint.

 

[Deeko]

Originally posted by: WHSLacrossekid
Deeko's knowldege is so immense that I believe we should put him on the 2004 ballot for President

You still didn't answer the question.

they don't lose money on the bundle either, that is also nintendo's deal.

Nintendo doesn't "reimburse" them for packages like that, they just buy it from Nintendo at a different price. I bet you Circuit City buys that package for more money than they sell it, and the percentage of loss is greater than that of the regular system. Why do they sell it then? People are more likely to buy their games/accessories at the store they bought the system.

 

[WHSLacrossekid]

Originally posted by: WHSLacrossekid

Originally posted by: Deeko

Originally posted by: WHSLacrossekid

Originally posted by: SOSTrooper

Originally posted by: WHSLacrossekid

Originally posted by: Deeko

Originally posted by: achiral
deeko would you be kind enough to show us proof that he shouldn't get this deal because i'm pretty sure you're just blowing smoke out of your ass

just as much as lacrosse could be wrong so could you, you haven't backed your argument up yet. i'm just asking someone to show all so we can end this

The only way to really prove who is right would be to get the official communication from Circuit City giving details of the deal. I bet it says that it is not valid on the bundle, and common sense agrees, and so do the majority of the people in this thread.

Deeko, let me guess. You think that people are defrauding Staples becaue their Coupon codes can be found anywhere on the internet correct?

Nah.

Nice try though.

I'm blaming the poor advertising on Nintendo, but the horrible employees on CC. I'm not blaming the poor advertising on CC

They're only horrible, because you're a horrible customer. I've shopped at Circuit City many times and NOT ONE TIME where I was treated poorly. This is because I tread them like people too. So please don't take your experience and blow it out of proportion. You're only treated badly because you were treating them badly. If you go to CompUSA and Toys R Us and Best Buy and try to push them the same way to your advantage then I doubt you will get 'good' customer service.

I tried it at TRU, and they had a TRU printed sign that stated the SKU'S that were applicable. That was the end of that. Didn't complain at all

So you DID know that it wasn't applicable, BEFORE you went. What did you do, seek out a store that didn't have SKU's listed? If you are blaming them because it is a blanket deal all stores have, then knowing one store won't let you, its common sense that the others shouldn't either.

Nope, the Nintendo sign doens't have the SKU's on it. That was only the TRU printed sign that had the SKU's, obviously meaning that it was a TRU only deal

Seems like I answered it awhile ago

 

[SyahM]

nm ... I hate him already.

 

[Deeko]

So you DID go to TRU first, and then searched out a store with less clear advertising?

 

[SOSTrooper]

Originally posted by: Deeko

Originally posted by: achiral
okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

Circuit City loses money when they sell that bundle. The deal is not on the bundle, so if Nintendo IS reimbursing them, they don't have to if they give it on the bundle.

Yes CC is losing money because Nintendo WILL NOT reimburse them on that sales. Nintendo's deal w/ Circuit City does not include the Sunshine bundle. Nintendo may have made deals w/ Best Buy on the Sunshine bundle + free game at which Nintendo will reimburse the cost of the free game. In this case, Circuit City does not have that same deal going as Best Buy. Think of it as Staples selling a Maxtor HD for $120 with a staples only $40 rebate. It is a deal that Maxtor and Staples had made beforehand WHICH DOES NOT MEAN OFFICE DEPOT WILL HAVE THE SAME REBATE OPPORTUNITY. True that the core GameCube w/ free game is being ran all over the nation, but the Sunshine bundle IS NOT.

 

[AsianriceX]

Originally posted by: Deeko

Originally posted by: WHSLacrossekid
Deeko's knowldege is so immense that I believe we should put him on the 2004 ballot for President

You still didn't answer the question.

they don't lose money on the bundle either, that is also nintendo's deal.

Nintendo doesn't "reimburse" them for packages like that, they just buy it from Nintendo at a different price. I bet you Circuit City buys that package for more money than they sell it, and the percentage of loss is greater than that of the regular system. Why do they sell it then? People are more likely to buy their games/accessories at the store they bought the system.

Exactly, it's all about the upsell. "You might need a strategy guide for that game, I hear it's pretty tough. We carry them for 15 bucks. You might also consider getting another controller for when you want other people to play with you. Also, does your TV support the regular Red White and Yellow cables that are included with the Gamecube itself? We stock RF adapters that will make the connection much easier. And finally, would you be interested in an extended warranty through our company? Nintendo...blahblahblahblah" That's where the real money's had.

 

[achiral]

Originally posted by: AsianriceX

Originally posted by: achiral
okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

You're argument is bad when you consider retail value. The deal with the free game with purchase of gamecube system values at 199.99 before tax. You pay 149.99 before tax, so it's a 50 dollar value. The SuperMario bundle has a retail of about 214.99, the system is 149.99, game is 49.99, and memory card is 14.99. Add onto that another "free" game, and you get a grand total of 254.99, a difference of 105 dollars. I'd rather give someone a 50 dollar value than a 105 dollar value from a retail standpoint.

okay, your point is even stupider because you don't understand that nintendo reimburses circuit city for every game they give away free...period. circuit city isn't stupid enough to do that without getting their money back from somewhere. so right then your point is not a point at all.

 

[WHSLacrossekid]

Originally posted by: Deeko
So you DID go to TRU first, and then searched out a store with less clear advertising?

You're wrong. I assumed that TRU was only having a deal for those 3 systems, and not running the Nintendo deal

 

[achiral]

Originally posted by: SOSTrooper

Originally posted by: Deeko

Originally posted by: achiral
okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

Circuit City loses money when they sell that bundle. The deal is not on the bundle, so if Nintendo IS reimbursing them, they don't have to if they give it on the bundle.

Yes CC is losing money because Nintendo WILL NOT reimburse them on that sales. Nintendo's deal w/ Circuit City does not include the Sunshine bundle. Nintendo may have made deals w/ Best Buy on the Sunshine bundle + free game at which Nintendo will reimburse the cost of the free game. In this case, Circuit City does not have that same deal going as Best Buy. Think of it as Staples selling a Maxtor HD for $120 with a staples only $40 rebate. It is a deal that Maxtor and Staples had made beforehand WHICH DOES NOT MEAN OFFICE DEPOT WILL HAVE THE SAME REBATE OPPORTUNITY. True that the core GameCube w/ free game is being ran all over the nation, but the Sunshine bundle IS NOT.

show proof when you make stupid statements....it is in nintendo's best interest to have the same deals everywhere because more consoles are sold if there is no bias towards retailers

if you were circuit city and nintendo told you to give away games for free and that they wouldn't reimburse you what would you say? that's right you'd say that's bs i want to make money. that's when nintendo says okay we're trying to push console sales, we'll reimburse you for lost game sales. circuit city agrees and the madness begins

 

[Mill]

Originally posted by: minendo

Originally posted by: WHSLacrossekid
What do you guys think?

Go back at 9:30 and handle things.

 

[AsianriceX]

Originally posted by: achiral

Originally posted by: AsianriceX

Originally posted by: achiral
okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

You're argument is bad when you consider retail value. The deal with the free game with purchase of gamecube system values at 199.99 before tax. You pay 149.99 before tax, so it's a 50 dollar value. The SuperMario bundle has a retail of about 214.99, the system is 149.99, game is 49.99, and memory card is 14.99. Add onto that another "free" game, and you get a grand total of 254.99, a difference of 105 dollars. I'd rather give someone a 50 dollar value than a 105 dollar value from a retail standpoint.

okay, your point is even stupider because you don't understand that nintendo reimburses circuit city for every game they give away free...period. circuit city isn't stupid enough to do that without getting their money back from somewhere. so right then your point is not a point at all.

Although we don't know the exact specifics of CC's dealings with Nintendo, I thought, and others thought that nintendo wouldn't reimburse CC for a game given away that wasn't part of the specific deal. If you're a CC representative that has access to this kind of information, please, fill us in so we can stop bickering.

 

[Deeko]

Originally posted by: WHSLacrossekid

Originally posted by: Deeko
So you DID go to TRU first, and then searched out a store with less clear advertising?

You're wrong. I assumed that TRU was only having a deal for those 3 systems, and not running the Nintendo deal

hahahahah yea ok. It didn't occur to you when you were crying at Circuit City that *maybe* you didn't get it at TRU either, for the same reason?

 

[Deeko]

Originally posted by: achiral

Originally posted by: AsianriceX

Originally posted by: achiral
okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

You're argument is bad when you consider retail value. The deal with the free game with purchase of gamecube system values at 199.99 before tax. You pay 149.99 before tax, so it's a 50 dollar value. The SuperMario bundle has a retail of about 214.99, the system is 149.99, game is 49.99, and memory card is 14.99. Add onto that another "free" game, and you get a grand total of 254.99, a difference of 105 dollars. I'd rather give someone a 50 dollar value than a 105 dollar value from a retail standpoint.

okay, your point is even stupider because you don't understand that nintendo reimburses circuit city for every game they give away free...period. circuit city isn't stupid enough to do that without getting their money back from somewhere. so right then your point is not a point at all.

They make up the money in repeat business of game/accessory sales. That's the way the retail business works.

 

[HappyNic]

If I was the sales person, I would of never give in to this.. I 'll yell at the Manger if he decides to let you have it. I'll remember your face and your licence plate number and track you down and have fun with your car. Not that I would do this, but If I bump into a customer like you I might.

 

[WHSLacrossekid]

CC Website:


Please tell me who I can call about a poor experience I've just had in my local Circuit City store?

First, we're sorry we didn't live up to your expectations. That's not what we wish for any customer and we'd like to know about the details so that we can ensure it doesn't happen again. If you haven't spoken to your local store manager about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line at 1-800-251-2665.


Will be calling tomorrow. Thanks for everyone's SUPER advise

 

[SOSTrooper]

Originally posted by: achiral

Originally posted by: SOSTrooper

Originally posted by: Deeko

Originally posted by: achiral
okay the 149.99 is like this. i don't understand why a store would give away a game for a lower priced item but not a higher priced item which is practically the same item. does circuit city not want to make more money by selling the bundles and giving the games out with those? if i was the manager that's what i would stress to the salespeople. and from my interpretation of the rules of the deal, the bundle falls into the discretion of the retailer as to whether or not they want to give away games with the purchase of the bundle. because think about it...nintendo is reimbursing the retailers for their lost money on giving away free games, so why should a store give a rats ass which game cube package someone buys? if you don't understand that you are a monkey on a power trip

Circuit City loses money when they sell that bundle. The deal is not on the bundle, so if Nintendo IS reimbursing them, they don't have to if they give it on the bundle.

Yes CC is losing money because Nintendo WILL NOT reimburse them on that sales. Nintendo's deal w/ Circuit City does not include the Sunshine bundle. Nintendo may have made deals w/ Best Buy on the Sunshine bundle + free game at which Nintendo will reimburse the cost of the free game. In this case, Circuit City does not have that same deal going as Best Buy. Think of it as Staples selling a Maxtor HD for $120 with a staples only $40 rebate. It is a deal that Maxtor and Staples had made beforehand WHICH DOES NOT MEAN OFFICE DEPOT WILL HAVE THE SAME REBATE OPPORTUNITY. True that the core GameCube w/ free game is being ran all over the nation, but the Sunshine bundle IS NOT.

show proof when you make stupid statements....it is in nintendo's best interest to have the same deals everywhere because more consoles are sold if there is no bias towards retailers

Tell me this: Why did TRU run a deal last year on "Buy 2 $49.99 PS2 games, get 1 $49.99 game free" but not anywhere elses? You truly are not understand the concept of marketing strategies being played by intercompany relationship. You don't get the same deal everywhere in many cases because companies make exclusive deals w/ the manufacturers day in and day out. It is a sort of 'reward' for allowing a certain companies to push a deal while other companies do not have the luxury of enjoying 'reward' because of lack of sales or other reasons. This type of strategy is being played everywhere in our society. Even the government. It is pratical way of keeping relationship between companies.