Walmart wouldn't accept 3 video games for store credit without receipt

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KK

Lifer
Jan 2, 2001
15,903
4
81
Billy, Billy, Billy, the world doesn't revolve around you or your prepubescent friends.
 

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
Originally posted by: PurdueRy
Originally posted by: BillyBatson
Originally posted by: PurdueRy
Originally posted by: BillyBatson
Originally posted by: DayLaPaul
Walmart is in the business is selling things. They are already going above and beyond the call of duty accepting any returns without a receipt. The solution? Get 1 more friend and have each one return a game seperately. Or wait until after Christmas when the return policy is relaxed for gift returns.

that might be the best idea since there aren't any other games out right now he wants anyway

Originally posted by: BigJ
Did Walmart sell the PS3 in a bundle? If so, you have your answer.

i am not sure what they did in store but online their sold out bundle is over $1,400! but almost everyone sold it as a bundle. Yes he could be htinking we tried to return a part of a bundle but there is no way to prove it and he can't assume that we are just like he can't assume that we stole them or that we are tring to ripp them off, we are customers.

Originally posted by: dethman
they can do whatever the fvck they want, including throwing you out of the store.

oh stfu. they could also not have let him in the store in the first place but they did and they let him buy 3 games, he became a customer and deserves to be treated liek one and everyone else takes make items without receipts including walmart but THAT assis. manager wanted to be a prick. If they can sell him 3 games at once they can take back 3 games at once.

The store I worked at didn't have to take back anything without a receipt...its completely up to the manager on call.

see he didn't even put it that way, he wasn't even polite, he didn't try and explain anything, he walked up with an attitude after we waited patiently for 20 mins on him, said he wouldn't take it, when i asked him why not he was sug about it and said they were "high ticket" items and he wouldn't take it, when i started asking him about their policy etc is when he said he would take 1 and only 1 game back but it was "his call and no one else's."

The reason places like walmart take back items without a receipt is to keep customers, because it is common practice at almost every store in the US (like kmart, target, etc, all their rivals), and because people do lose the receipt. You don't want to screw a customer cuz they lost the receipt. You don't walk away happy though just cuz you are a customer which is why they won't just give you cash anymore or credit your card (even costco only gives store credit or amex credit if you do not have a receipt which changed a year ago) so it wasn't like we wanted cash, we wanted the damn credit/exchange

Seriously thought...how old are you and your friend? Stored often won't go out of their way for young customers because they often don't spend much, aren't loyal to one store, and have a higher risk of trying to take advantage of a store. Not saying this is what you were doing but age may play a factor here.

I am 24 he is 22, and we spend a ****** ton of money at that store. Between the 2 of us we have spent over $2k there in the last week alone. The return girl who caleld for the manager even knows us! she sees us all the time (not in the return line lol)
i know what you mean though because if it was my mom standing in line to return them they would have taken them back. Growing up my sis and i would always make our mom return things for us even with a receipt (cuz we feel stupid returning crap) but at my age i shouldn't have to get my mom to do it.

 

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
Originally posted by: foghorn67
Take a look at your own signature. Gah, this is friggin funny.

if there was fine print saying they won't take back items without a receipt we wouldn't be shopping there in the first place but there isn't
 

randay

Lifer
May 30, 2006
11,018
216
106
Originally posted by: BillyBatson
Originally posted by: foghorn67
Take a look at your own signature. Gah, this is friggin funny.

if there was fine print saying they won't take back items without a receipt we wouldn't be shopping there in the first place but there isn't

nobody can be this dumb. i call shens.
 

PurdueRy

Lifer
Nov 12, 2004
13,837
4
0
Originally posted by: BillyBatson
Originally posted by: foghorn67
Take a look at your own signature. Gah, this is friggin funny.

if there was fine print saying they won't take back items without a receipt we wouldn't be shopping there in the first place but there isn't

Return Policy

Everything in the store can be exchanged or refunded with a receipt within 90 days of purchase... with the exception of a few electronic items and regulated items.

Link
 

preslove

Lifer
Sep 10, 2003
16,754
64
91
I remember receiving a second copy of Super Mario 3 from a friend of my mom's for christmas one year. I had no receipt at all, but I took it to walmart and exchanged it for Teenage Mutant Ninja Turtles II :D

Why didn't your friend keep the receipt, op? For a purchase like that you should stash the bag with the receipt in it for a while.
 

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
Originally posted by: preslove
I remember receiving a second copy of Super Mario 3 from a friend of my mom's for christmas one year. I had no receipt at all, but I took it to walmart and exchanged it for Teenage Mutant Ninja Turtles II :D

Why didn't your friend keep the receipt, op? For a purchase like that you should stash the bag with the receipt in it for a while.

that's what he did because he purchased mroe than just the 3 games at once but he cna't find the bag lol. when he couldn't fidn it he didn't worry about it knowing we have returned things before witout a problem and we were liek yeah we will be ok so he picked me upa nd we went. didn't go as planned or how it normally goes
 

BoomerD

No Lifer
Feb 26, 2006
66,405
14,799
146
They have NO obligation to allow you to return ANYTHING without a receipt. When they do, it's just a customer courtesy. VERY FEW places will allow returns without reciepts.
 

0roo0roo

No Lifer
Sep 21, 2002
64,795
84
91
not at all unusual. strange u didn't know this already, sheltered much?;)

plenty of scummy types are attracted to places like wallyworld, esp when it comes to young males and video games, so they don't accept software/movies stuff thats opened or without receipt. i don't blame them
 

0roo0roo

No Lifer
Sep 21, 2002
64,795
84
91
Originally posted by: BillyBatson
Originally posted by: randay
I know what the OP did, he walked into the store empty handed, took 3 games off the shelves then went straight to the customer service line to return them for store credit. BRILLIANT!

i WISH! cuz that would mean they let us walk out of the store with 3 free games lmao

better luck tomorrow?
 

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
Originally posted by: 0roo0roo
Originally posted by: BillyBatson
Originally posted by: randay
I know what the OP did, he walked into the store empty handed, took 3 games off the shelves then went straight to the customer service line to return them for store credit. BRILLIANT!

i WISH! cuz that would mean they let us walk out of the store with 3 free games lmao

better luck tomorrow?

haha yeah!

i am calling the manager tomorrow, if she doesn't let us go return the 3 games tomorrow i am going to have my mom do it then go back and sow the assistant manager i returned them, and never shop at that walmart again
 

PurdueRy

Lifer
Nov 12, 2004
13,837
4
0
Originally posted by: BillyBatson
Originally posted by: 0roo0roo
Originally posted by: BillyBatson
Originally posted by: randay
I know what the OP did, he walked into the store empty handed, took 3 games off the shelves then went straight to the customer service line to return them for store credit. BRILLIANT!

i WISH! cuz that would mean they let us walk out of the store with 3 free games lmao

better luck tomorrow?

haha yeah!

i am calling the manager tomorrow, if she doesn't let us go return the 3 games tomorrow i am going to have my mom do it then go back and sow the assistant manager i returned them, and never shop at that walmart again

He won't care. Seriously, you are the people we have a good laugh over once you leave the store.
 

I Saw OJ

Diamond Member
Dec 13, 2004
4,923
2
76
Hey guess what, that store manager doesnt give a rats ass if you ever shop there again. When I worked in retail people would tell me that all the time like it was some kind of threat.
 

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
Originally posted by: I Saw OJ
Hey guess what, that store manager doesnt give a rats ass if you ever shop there again. When I worked in retail people would tell me that all the time like it was some kind of threat.

i know he doesn't care, my money won't make even a small dent in that stores earnings let aloneall of walmart. i never said i would tell him i am not shopping there anymore :)
 
Dec 4, 2002
18,211
1
0
Originally posted by: BillyBatson
so my friend and i went to go return 3 of the PS3 games he bought from walmart. They got horrible reviews so he never opened them just want to get store credit so he can purchase diff games as they come out. We waited 20 minutes for the assistant manager to show up to approve it and he denied us. He said seeing as we do not have a receipt even if they are sealed and we want store credit he wasn't going to do it. He said "these are high ticket items and i will allow you to return 1 for store credit not all 3" since when is a $60 game a high ticket item!? At this point i asked him if it was in their policy saying they can't take back above items above a certain price point without a receipt, and asked him to show me where in their return policy does it say i can't return them without a receipt for store credit and he said "it isn't in our policy this is my call and i will only take 3 back." I asked to see the manager and he said he was the senior ranking manager on shift. I told him to write down his name, position, his managers name, and store number so i can contact corporate. He wrote all the info down handed me my games and walked away.

Has anyone had a problem like this before!? I have been shopping at walmart for years and i have NEVER seen them not take back something before. I remember back when they would give you cash even without a receipt! All my friend wanted was store credit to buy different games.
I am calling the manager tomorrow and if she doesn't let us go back i am contacting corporate.

So did you try to return 3, or mor then 3?
 

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
Originally posted by: Mike
Originally posted by: BillyBatson
so my friend and i went to go return 3 of the PS3 games he bought from walmart. They got horrible reviews so he never opened them just want to get store credit so he can purchase diff games as they come out. We waited 20 minutes for the assistant manager to show up to approve it and he denied us. He said seeing as we do not have a receipt even if they are sealed and we want store credit he wasn't going to do it. He said "these are high ticket items and i will allow you to return 1 for store credit not all 3" since when is a $60 game a high ticket item!? At this point i asked him if it was in their policy saying they can't take back above items above a certain price point without a receipt, and asked him to show me where in their return policy does it say i can't return them without a receipt for store credit and he said "it isn't in our policy this is my call and i will only take 3 back." I asked to see the manager and he said he was the senior ranking manager on shift. I told him to write down his name, position, his managers name, and store number so i can contact corporate. He wrote all the info down handed me my games and walked away.

Has anyone had a problem like this before!? I have been shopping at walmart for years and i have NEVER seen them not take back something before. I remember back when they would give you cash even without a receipt! All my friend wanted was store credit to buy different games.
I am calling the manager tomorrow and if she doesn't let us go back i am contacting corporate.

So did you try to return 3, or mor then 3?

oops sorry, he said he would take back one of the 3
 

akshatp

Diamond Member
Oct 15, 1999
8,349
0
76
Originally posted by: BillyBatson
I am 24 he is 22, and we spend a ****** ton of money at that store. Between the 2 of us we have spent over $2k there in the last week alone. The return girl who caleld for the manager even knows us! she sees us all the time (not in the return line lol)

The lady in the returns line "knows you" because you shop at Walmart alot? Give me a break. What, pretell did you buy at Walmart in the last week or so worth $2000? And why would the returns lady be paying so much special attention to you and your friend?

Do you know how many people come in and out of that store on a daily basis? Do huge bells and whistles go off everytime you make a purchase, alerting everyone in the store that Billy has bought something at Walmart? Becuase this is the only way I would beleive that the returns lady "noticed" that you were there, let alone know how much you spent.
 

Kelnoen

Senior member
Sep 20, 2006
409
0
0
He might be more inclined to help you if you do a trade, like go get the other 3 games you want and say could you trade them and pay any difference
 

Imdmn04

Platinum Member
Jan 28, 2002
2,566
6
81
As much as I hate Walmart, I think you are a dumba$$ for thinking they should let you return anything without a receipt.

are they allowed to do that?

lol, bring this to BBB if you want to complain, they will simply tell you to fvck off.

 

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
Originally posted by: akshatp
Originally posted by: BillyBatson
I am 24 he is 22, and we spend a ****** ton of money at that store. Between the 2 of us we have spent over $2k there in the last week alone. The return girl who caleld for the manager even knows us! she sees us all the time (not in the return line lol)

The lady in the returns line "knows you" because you shop at Walmart alot? Give me a break. What, pretell did you buy at Walmart in the last week or so worth $2000? And why would the returns lady be paying so much special attention to you and your friend?

Do you know how many people come in and out of that store on a daily basis? Do huge bells and whistles go off everytime you make a purchase, alerting everyone in the store that Billy has bought something at Walmart? Becuase this is the only way I would beleive that the returns lady "noticed" that you were there, let alone know how much you spent.

wtf is your problem? haven't been laid in a while? he bought 11 PS3 games, a tent, portable dvd player, i bought a wii, 5 games, extra controller, nunchuk, and classic controller. Not to mention all the snacks and crap we buy. And for your information i do know the lady, her name is Armine. I returned something 2 years ago and she found out my name and was suprised i am armenian (cuz i dun look it) and she is aswell. She is in her 40's and has 3 kids. If she is working i say hi, or bye to her everytime i shop there. Don't you go anywhere so much that they know you? a restauruant? store? how about your bank? does your teller know you and say hi? or are you this much of an ass in person that no one cares.
 

akshatp

Diamond Member
Oct 15, 1999
8,349
0
76
Originally posted by: BillyBatson
Originally posted by: akshatp
Originally posted by: BillyBatson
I am 24 he is 22, and we spend a ****** ton of money at that store. Between the 2 of us we have spent over $2k there in the last week alone. The return girl who caleld for the manager even knows us! she sees us all the time (not in the return line lol)

The lady in the returns line "knows you" because you shop at Walmart alot? Give me a break. What, pretell did you buy at Walmart in the last week or so worth $2000? And why would the returns lady be paying so much special attention to you and your friend?

Do you know how many people come in and out of that store on a daily basis? Do huge bells and whistles go off everytime you make a purchase, alerting everyone in the store that Billy has bought something at Walmart? Becuase this is the only way I would beleive that the returns lady "noticed" that you were there, let alone know how much you spent.

wtf is your problem? haven't been laid in a while? he bought 11 PS3 games, a tent, portable dvd player, i bought a wii, 5 games, extra controller, nunchuk, and classic controller. Not to mention all the snacks and crap we buy. And for your information i do know the lady, her name is Armine. I returned something 2 years ago and she found out my name and was suprised i am armenian (cuz i dun look it) and she is aswell. She is in her 40's and has 3 kids. If she is working i say hi, or bye to her everytime i shop there. Don't you go anywhere so much that they know you? a restauruant? store? how about your bank? does your teller know you and say hi? or are you this much of an ass in person that no one cares.

You are comparing a bank to Walmart??? Be serious. Think about how big a walmart is and how many people go in and out of there daily. Then think the same about a bank.

And if he bought all that stuff and he was dumb enough to lose the receipt, well, 'nuff said. Good luck getting warranty service on any of it without a receipt.
 

JEDIYoda

Lifer
Jul 13, 2005
33,986
3,321
126
Originally posted by: BillyBatson
Originally posted by: foghorn67
Take a look at your own signature. Gah, this is friggin funny.

if there was fine print saying they won't take back items without a receipt we wouldn't be shopping there in the first place but there isn't

The walmart here has there return policy hanging out in plain view for all to see...

Im suprised the acting manager didn`t laff in your face and ask if you could read...rofl
 

Slew Foot

Lifer
Sep 22, 2005
12,379
96
86
Originally posted by: BillyBatson

wtf is your problem? haven't been laid in a while? he bought 11 PS3 games, a tent, portable dvd player, i bought a wii, 5 games, extra controller, nunchuk, and classic controller. Not to mention all the snacks and crap we buy. And for your information i do know the lady, her name is Armine. I returned something 2 years ago and she found out my name and was suprised i am armenian (cuz i dun look it) and she is aswell. She is in her 40's and has 3 kids. If she is working i say hi, or bye to her everytime i shop there. Don't you go anywhere so much that they know you? a restauruant? store? how about your bank? does your teller know you and say hi? or are you this much of an ass in person that no one cares.


That explains it!


 

BillyBatson

Diamond Member
May 13, 2001
5,715
1
0
Originally posted by: Slew Foot
Originally posted by: BillyBatson

wtf is your problem? haven't been laid in a while? he bought 11 PS3 games, a tent, portable dvd player, i bought a wii, 5 games, extra controller, nunchuk, and classic controller. Not to mention all the snacks and crap we buy. And for your information i do know the lady, her name is Armine. I returned something 2 years ago and she found out my name and was suprised i am armenian (cuz i dun look it) and she is aswell. She is in her 40's and has 3 kids. If she is working i say hi, or bye to her everytime i shop there. Don't you go anywhere so much that they know you? a restauruant? store? how about your bank? does your teller know you and say hi? or are you this much of an ass in person that no one cares.


That explains it!


excuse me? would you like to clairify your remark? oor should i just get a moderator now?