Originally posted by: Red Irish
There are a number of points in relation to Steam that bear discussion:
1) Cost
In this thread, Steam has been described as inexpensive. Obviously concepts of what is or isn?t expensive are highly subjective. Moreover, despite the fact that Steam users are not provided with a physical copy of the game, Steam prices are not cheaper. In addition, Steam requires an Internet connection. In Spain, for example, an Internet connection costs around 40 euros per month, plus a further 20 euros for the phone line.
I don't think Steam has really been described as inexpensive; maybe you're referring to my comparison to a Blockbuster rental. Either way, you're right -- Steam's prices usually match or even exceed the best you can find for a physical copy that doesn't go through Steam's authentication. Even when their prices are cheaper, it doesn't seem to offset the inconvenience of being tied to their service and having no physical copy.
I've read that retailers have pressured publishers to either forgo digital distribution entirely or use unattractive pricing so as not to undercut the brick & mortars. Retail outlets are very much threatened by platforms like Steam. From a consumer standpoint, the back story arguably isn't that important; the price is. But the blame for high pricing doesn't fall entirely on Steam, I think.
I think including the cost of an Internet connection as part of Steam's cost is a little spurious, at least if you're counting that as a negative compared to games acquired through other means. Besides, you could say the same of any (non-Steam) multiplayer game. I don't have figures to back up this claim, but my gut tells me that most PC gamers already have a persistent Internet connection. If they don't, I doubt that they would be inclined to purchase a Steam game in the first place. I understand your point, though.
2) Functionality
There are two questions that should be considered in this regard: a) Does Steam work from the user?s point of view, i.e. can I consistently use Steam and download content without encountering problems; b) Does Steam work in terms of its intended purpose, i.e. does it effectively combat piracy?
On the whole, users seem to be satisfied with Steam, although problems have been reported. The fact that the service requires Internet gives rise to two possible sources of problems: the Steam server itself and the user?s Internet connection.
With regards to piracy, I would suggest that Steam, as is the case with any other form of copy protection, fails to fulfil its intended purpose. Anyone who wants to pirate a game will find a way of circumventing Steam.
I agree with you on these points, but I wonder if "combatting piracy" is indeed Steam's main purpose. Valve was already using authentication and VAC before Steam was released. Steam may be DRM disguised as a content delivery system, but it wasn't strictly necessary for Valve to stop the pirates.
Steam seems to aspire to be the main channel of online distribution for games. This is an absolute goldmine for Valve, and I would guess that all other aims are secondary. They need to tout copy protection and a fair distribution contract to attract publishers. They need to provide convenience, competitive (give or take) pricing, and stability to attract customers. It's a balancing act that they're pulling off pretty well, considering they have over 500 games on there and over 20 million users.
Like I've said before and as you have brought up, a tertiary benefit to Valve and the other publishers is how Steam destroys the resale market -- that way, the platform strengthens its position as a distributor and potentially increases sales.
Valve is in a powerful position, not unlike Apple with the iTunes Music Store, and they can leverage it for good or bad. They talk some good game when it comes to the consumer experience, but their overall design seems more aligned with the publishers to me. And publishers have shown a startling lack of understanding when it comes to DRM, so that's scary.
Anyway, good to see you throw your hat in, Red Irish.