Typical Walmart employee!!!!!!!!!!!

[bsobel]

Personally, I think that they should shut down at noon, and piss on everyone who thinks that stores should be open all the time.

Ok, in that case would you expect to be allowed to enter the store at 11:40am? It doesn't matter what time you think they should close, they should have allowed him to enter until that time. If the policy is the last shopped is to be OUT at 6 (which it is not), they should have told him on the phone you need to be here by 5:xx to be admitted to the store.

I can't believe so many people are defending Walmart on this one...

 

[NFS4]

Originally posted by: bsobel

Personally, I think that they should shut down at noon, and piss on everyone who thinks that stores should be open all the time.

Ok, in that case would you expect to be allowed to enter the store at 11:40am? It doesn't matter what time you think they should close, they should have allowed him to enter until that time. If the policy is the last shopped is to be OUT at 6 (which it is not), they should have told him on the phone you need to be here by 5:xx to be admitted to the store.

I can't believe so many people are defending Walmart on this one...

The ONLY reason why I'm defending Wal-Mart is b/c it's Christmas Eve. Any other time of the year, I'd say fvck Wal-Mart. Shutting down 20 mins early on Christmas Eve doesn't sound so bad to me.

For those of you that got your shopping done...good for you.
For those of you waiting til the last minute...tough titty

 

[bsobel]

The ONLY reason why I'm defending Wal-Mart is b/c it's Christmas Eve. Any other time of the year, I'd say fvck Wal-Mart. Shutting down 20 mins early on Christmas Eve doesn't sound so bad to me.

Then all they had to do was tell him 5:40 when he called. Even without that, they employee didn't have to be rude to the customer. All he is saying is if he called and asked for the closing time (very close to said time) they should honor it.

If they had said, sorry we are already closed, I dont think he would have posted a bitch thread about Walmart closing early on him. He acted in good faith, they should have too.

 

[NFS4]

Originally posted by: bsobel

The ONLY reason why I'm defending Wal-Mart is b/c it's Christmas Eve. Any other time of the year, I'd say fvck Wal-Mart. Shutting down 20 mins early on Christmas Eve doesn't sound so bad to me.

Then all they had to do was tell him 5:40 when he called. Even without that, they employee didn't have to be rude to the customer. All he is saying is if he called and asked for the closing time (very close to said time) they should honor it.

If they had said, sorry we are already closed, I dont think he would have posted a bitch thread about Walmart closing early on him. He acted in good faith, they should have too.

He actually called at 5:20 and got their at 5:45.

I'll bet ya that the store manager probably came over the loud speaker at 5:30 and said that we're closing down early so that our employees can get home early to spend time with their families and "We encourage all customers to complete their browsing and head for the checkouts" or something to that affect.

I don't think it's set in stone that a manager HAS to close at 6:00. He probably has to authority to close a little early (within reason) on a day like this.

 

[mugs]

Originally posted by: NFS4

If this has been December 2nd and they did this, I'd agree with you. But this is Christmas Eve and all they want to do is go home and be with their families. They've probably dealt with sh!tty customers all day long and they're ready to go home and relax with family and friends.

Seriously, why wait 20 mins before closing on Christmas Eve to go do shopping at Wal-Mart of ALL PLACES!!!!! By the time you fight through the crowd of people inside and get checked out, it would probably be past 6 o'clock. So no wonder he was pissed.

As for him being an ass about it, I don't agree with that. He could have just said, we're closing early have a nice day.

Typical Anandtech response, blame the OP regardless of the circumstances. He called first, they said they'd be open until 6:00. It's not unreasonable for him to expect them to be open until 6:00. I don't care if it's Christmas Eve or Christmas Day, if you say you're going to be open until a certain time, you don't close before that time. I don't care if these people have sucky jobs and are making $6 an hour. There are plenty of jobs out there that pay better than Walmart, don't require you to work on holidays, and don't require a college degree. Most service industries are like that, but they do require you to do some actual work.

I've worked retail before, and I worked on Christmas Day - it's not as bad as these self-pitying bums make it out to be. People put so much value on such meaningless crap. You think it sucks at the time, but a week later it's out of your mind. I can't say my life is any worse for having worked Christmas morning.

 

[Pepsi90919]

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

no buddy. the sign says 6pm, you are open and working until 6pm. get it?

 

[TallBill]

Originally posted by: NFS4

Originally posted by: bsobel

The ONLY reason why I'm defending Wal-Mart is b/c it's Christmas Eve. Any other time of the year, I'd say fvck Wal-Mart. Shutting down 20 mins early on Christmas Eve doesn't sound so bad to me.

Then all they had to do was tell him 5:40 when he called. Even without that, they employee didn't have to be rude to the customer. All he is saying is if he called and asked for the closing time (very close to said time) they should honor it.

If they had said, sorry we are already closed, I dont think he would have posted a bitch thread about Walmart closing early on him. He acted in good faith, they should have too.

He actually called at 5:20 and got their at 5:45.

I'll bet ya that the store manager probably came over the loud speaker at 5:30 and said that we're closing down early so that our employees can get home early to spend time with their families and "We encourage all customers to complete their browsing and head for the checkouts" or something to that affect.

I don't think it's set in stone that a manager HAS to close at 6:00. He probably has to authority to close a little early (within reason) on a day like this.

Well closing down early is fine, but telling a customer "screw you" isn't so fine. Of course, that is if thats what truly happened. That or the OP is a pyscho, and got pissed because he needed more egg nog, and Walmart woudln't let him in.

 

[Pepsi90919]

Originally posted by: NFS4
So someone gave you a gift card and you decided that TODAY at 20 minutes til closing was a great time to go shopping? ON CHRISTMAS EVE? Unless you just met some hot chick and you were on your way in to quickly grab some condoms, you have no excuse!

that's retarded.

 

[TallBill]

Originally posted by: Pepsi90919

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

no buddy. the sign says 6pm, you are open and working until 6pm. get it?

A business can refuse customers whenever they want. They could have closed at noon if they wanted. Sure its not great business practice, but so what?

 

[Pepsi90919]

Originally posted by: NFS4

Originally posted by: Lothar1974

Originally posted by: NFS4
So someone gave you a gift card and you decided that TODAY at 20 minutes til closing was a great time to go shopping? ON CHRISTMAS EVE? Unless you just met some hot chick and you were on your way in to quickly grab some condoms, you have no excuse!

So you have never been at a store to get an item 20 minutes before it closes? Bullsh*t! ANd if you have read my post you would know I am upset about this puke being an @ss. There was no reason to say what he did. I gave him no argument!

If this has been December 2nd and they did this, I'd agree with you. But this is Christmas Eve and all they want to do is go home and be with their families. They've probably dealt with sh!tty customers all day long and they're ready to go home and relax with family and friends.

Seriously, why wait 20 mins before closing on Christmas Eve to go do shopping at Wal-Mart of ALL PLACES!!!!! By the time you fight through the crowd of people inside and get checked out, it would probably be past 6 o'clock. So no wonder he was pissed.

As for him being an ass about it, I don't agree with that. He could have just said, we're closing early have a nice day.

THEN THEY SHOULD HAVE NOT SHOWN UP FOR THEIR SHIFT.

 

[TallBill]

I am going back Monday and I am not leaving until this jerk is fired!

For some reason, I see Lothar1974 posting on Monday about how he got tazed after not leaving a local Walmart.

 

[NFS4]

Originally posted by: Pepsi90919

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

no buddy. the sign says 6pm, you are open and working until 6pm. get it?

OK, how about this.

Let's say that you went to a store and the sign said [Open 8 o'clock, Close 6' o'clock]. You walk inside at 5:45 and there are maybe one or two customers in the store, all being checked out and the manager walks up to you and says "I'm sorry, we're closing out the registers and we're closing a little early today since it's Christmas Eve."

Pitch a fit or understand?

 

[Pepsi90919]

Originally posted by: NFS4

Originally posted by: bsobel

The ONLY reason why I'm defending Wal-Mart is b/c it's Christmas Eve. Any other time of the year, I'd say fvck Wal-Mart. Shutting down 20 mins early on Christmas Eve doesn't sound so bad to me.

Then all they had to do was tell him 5:40 when he called. Even without that, they employee didn't have to be rude to the customer. All he is saying is if he called and asked for the closing time (very close to said time) they should honor it.

If they had said, sorry we are already closed, I dont think he would have posted a bitch thread about Walmart closing early on him. He acted in good faith, they should have too.

He actually called at 5:20 and got their at 5:45.

I'll bet ya that the store manager probably came over the loud speaker at 5:30 and said that we're closing down early so that our employees can get home early to spend time with their families and "We encourage all customers to complete their browsing and head for the checkouts" or something to that affect.

I don't think it's set in stone that a manager HAS to close at 6:00. He probably has to authority to close a little early (within reason) on a day like this.

then why wasn't the sign on the door changed to reflect that?

 

[waggy]

Originally posted by: Pepsi90919

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

no buddy. the sign says 6pm, you are open and working until 6pm. get it?

heh sorry it doesnto work that way. IF managment says they can go home they go home. nothing you can do about it. well besides rant on OT

 

[Pepsi90919]

Originally posted by: TallBill

Originally posted by: Pepsi90919

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

no buddy. the sign says 6pm, you are open and working until 6pm. get it?

A business can refuse customers whenever they want. They could have closed at noon if they wanted. Sure its not great business practice, but so what?

that's great, just don't post a sign that says otherwise.

 

[waggy]

Originally posted by: Pepsi90919

Originally posted by: NFS4

Originally posted by: bsobel

The ONLY reason why I'm defending Wal-Mart is b/c it's Christmas Eve. Any other time of the year, I'd say fvck Wal-Mart. Shutting down 20 mins early on Christmas Eve doesn't sound so bad to me.

Then all they had to do was tell him 5:40 when he called. Even without that, they employee didn't have to be rude to the customer. All he is saying is if he called and asked for the closing time (very close to said time) they should honor it.

If they had said, sorry we are already closed, I dont think he would have posted a bitch thread about Walmart closing early on him. He acted in good faith, they should have too.

He actually called at 5:20 and got their at 5:45.

I'll bet ya that the store manager probably came over the loud speaker at 5:30 and said that we're closing down early so that our employees can get home early to spend time with their families and "We encourage all customers to complete their browsing and head for the checkouts" or something to that affect.

I don't think it's set in stone that a manager HAS to close at 6:00. He probably has to authority to close a little early (within reason) on a day like this.

then why wasn't the sign on the door changed to reflect that?

Teh guy locking the door should have taken down the temp sign if there was one and turned off the outside lights.

 

[Pepsi90919]

Originally posted by: NFS4

Originally posted by: Pepsi90919

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

no buddy. the sign says 6pm, you are open and working until 6pm. get it?

OK, how about this.

Let's say that you went to a store and the sign said [Open 8 o'clock, Close 6' o'clock]. You walk inside at 5:45 and there are maybe one or two customers in the store, all being checked out and the manager walks up to you and says "I'm sorry, we're closing out the registers and we're closing a little early today since it's Christmas Eve."

Pitch a fit or understand?

i would understand of course. i'm already in the store and can probably grab a thing or 2 on my way out. but they wouldn't let this guy in and the kid put up an attitude.

 

[OdiN]

Originally posted by: waggy

Originally posted by: OdiN
I work in retail (manage a computer store) and I'm going to have to agree with the OP. If I post somewhere or tell someone that I'm open until a certain time, then I'm open until that time. There is no going home early. If you want to go home early, then you should have been telling people that you are going to be closing at 4PM instead of 6PM. Simple as that.

I would definitely go back and see about getting the guy back for that BS.

I've had people come by after we have closed our store and said sorry gotta go....but sometimes I do help them out if I don't have anywhere I have to go. It just depends. Bottom line though - stay open until your advertised closing time. If you don't want to stay that late, advertise an earlier closing time.

That guy obviously does not understand anything about customer service...but hey what do you expect form Wallyworld?

i have worked retail and owned a store. While the hours may be set on th ewindow it does not mean i wont change them if i feel the need.

Its not always about costumer service. Sometimes you need to give the workers a break. IF they had a hard day of busting their ass i have closed shop to get them home. While i have never been open on x-mas eve i can understand closeing it down 20 min early. IF someone is looking for a gift then that is their problem. they should have planned better.

only problem i see is the attitude from the worker. I do not care that they have had a hard day. They still need to show a shopper some respect. IF you are closeing tell them "sorry we are closing early! thanks for stopping bye!" If i had ever seen a employee say anytthing like what the op cliams i would fire them on the spot.

haveing the store close 20 min early is good. sorry if the op didnt get something. maybe next year they will make sure they have everything they need before the holiday.

If I close early, a sign is posted on the door that reflects the change in the normal business operating hours. This is usually done a day in advance or more.

 

[mugs]

Originally posted by: TallBill
A business can refuse customers whenever they want. They could have closed at noon if they wanted. Sure its not great business practice, but so what?

I don't think anyone thinks they can't close early, just that the OP would be justified in being pissed about it.

 

[dethman]

Originally posted by: Lothar1974
Called Walmart to see what time they close and the lady said 6 PM. It was 5:20 PM so I headed to Walmart and got there at 5:45 and they were closing already. I know it's Christmas eve but when a place advertises that they are open until a certaun time I expect them to be open to 6! The worker tells me they are closing early and I said this was nice seeing I just drove 20 minutes and it's not even 6 PM yet. The worker tells me, and I quote, "we've been here sice 7 AM so screw you"! I reply excuse me and he says, "you heard me, screw you". I was shocked that this little piss ant had the nerve to say this to my face twice! I said to the @ss hat, I want to speak to your manager NOW! He replies, "I am the manger". Now this puke is about 20 years old and weighs a buck ten wet, it took all my nerve not to snap this guys neck! I looked at him and said what your name and he said "Shawn, but it wont do you any good"! I am going back Monday and I am not leaving until this jerk is fired!

bahahaha

 

[Pepsi90919]

Originally posted by: waggy

Originally posted by: Pepsi90919

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

no buddy. the sign says 6pm, you are open and working until 6pm. get it?

heh sorry it doesnto work that way. IF managment says they can go home they go home. nothing you can do about it. well besides rant on OT

i was more referring to the "more common sense" bit.

 

[TallBill]

Originally posted by: Pepsi90919
that's great, just don't post a sign that says otherwise.

Or dont be a complete psycho about a manager trying to help his employees out just a little bit. Eh?

 

[TallBill]

Originally posted by: mugs

Originally posted by: TallBill
A business can refuse customers whenever they want. They could have closed at noon if they wanted. Sure its not great business practice, but so what?

I don't think anyone thinks they can't close early, just that the OP would be justified in being pissed about it.

I agree, I'd be a little miffed too about being told to "screw off" more then about the store closing. But I dont think I'd stereotype the one guy as the entire Walmart staff. Whatever, happy kwanza or whatever.

 

[hypn0tik]

Originally posted by: TallBill

Originally posted by: Pepsi90919
that's great, just don't post a sign that says otherwise.

Or dont be a complete psycho about a manager trying to help his employees out just a little bit. Eh?

Or you can simply honour what your store advertised. If a manager really wanted to help out his/her employees, he/she would have closed up shop at noon (or even for the entire day for that matter).

 

[mattlear]

Originally posted by: Lothar1974
Called Walmart to see what time they close and the lady said 6 PM. It was 5:20 PM so I headed to Walmart and got there at 5:45 and they were closing already.

Sorry, I agree with the OP on this one. If he had called and they told him "we are going to be closing early tonight" then it's a different story.

Sounds like the OP called ahead of time to make sure they were open before legging it out there.

Just because some $6/hour pissant decides he and the rest of his folks are now going to "call it a day" because it's christmas eve is bullcrap. Tell the customer on the phone you are going to be doing that. (Unless of course it's a regional phone number and not the actual store which told the OP the closing time)

Go back first thing monday morning, talk to the manager, and get an apology from that jackass. If you were truly polite and got treated that way, I'm sure the manager at Walmart will understand.

-Matt