Typical Walmart employee!!!!!!!!!!!

[yukichigai]

A few things:

Many states have laws on the books specifying that stores cannot close early without "significant cause" unless advertised in advance. Now you could maybe argue that Christmas Eve is "significant cause" but it's really up to the state attorney. Anyway, that's not the important part. Think back to the few times you've looked at the top of the doors as you're exiting some place like Wally World; chances are good it says this boilerplate text we all know:

THIS DOOR TO REMAIN UNLOCKED DURING (NORMAL) BUSINESS HOURS

There's a reason why that statement is there: by law it has to be, because it is intended to inform the consumer -- you -- that the store has to keep the doors open as long as they are "open". This means that even if they close at 6 they can't stop people from coming in at 5:30.

In short, there's a possibility that WallyWorld closing 20 minutes early was illegal, and it's almost certain that if they weren't closing early then that kid locking the doors was illegal. When you're talking to the General Manager on Monday or Tuesday (it won't be that kid) make sure you point out the boilerplate text above the door that the kid was closing.

And yeah, maybe you should have budgeted your time a little better, but to be fair I didn't even know WallyWorld closed at 6 today until I wandered in there for something on the way to the folks' place. They still should have let you in. The kid telling you "screw you" was completely out of line, even if it was the worst day of work in his life. If you can't take the pressure of CSR work on Christmas Eve then maybe you should look for work in a less customer-oriented career.

 

[AnthroAndStargate]

Originally posted by: quackerww
Boo hoo... You support there entrapment. You are to blame.

QFT

 

[codeyf]

For those bitching about them closing 20 min early, regular hours for a saturday have them open till at least 10. So wtf? 4 hours early isn't enough?

My wife worked today till 730. Guess what, it sucked. But they closed 4.5 hours early as it is. Don't like it? Can't follow through on your advertised hours? Don't work retail.

Those blaming the OP saying he's being unreasonable would've been just as pissed if it happened to them. But to be ignorant, they'll post back making some comment saying "it'd never happen to me cuz xyz".

 

[melly]

I would be pissed.

If a store advertises hours, they should adhere to them as such. Who cares if it's Christmas Eve. Nobody told them to work at Wal-mart for whatever it is they get paid. They chose to have that job and settle for that wage. Just because the store is to close its doors to the public at a certain time, does not mean that is when staff goes home. I worked retail for several years, I know.

 

[The Raven]

What did you expect OP? That everyone here would say, "Oh you poor thing, that kid was out of line! You should've..." I'm sure we all agree to some extent that the kid was rude.

Instead you have exposed yourself to ridicule due to your (hopefully) momentary lapse of reason. Yes the kid was out of line, but we can't flame him for being rude? No. We can however flame you for being dense.

Oh and where do you live that the most convenient place to get oil and a movie is 20 minutes away. I mean I realize you had a giftcard, but with the cost of gas these days (not to mention the wasted 40 minutes of round-trip driving time) it doesn't sound like Wal-Mart was the best choice.

Not to mention that you apparently hate Wal-Mart. So why the hell did you go?
That, my good sir, is why you are being flamed.
Have a Merry Christmas!

P.S. Sock it to the Wal-Tard on Monday. He's givin the store and our American CSRs a bad rep.

 

[Reckoner]

Originally posted by: yukichigai
A few things:

Many states have laws on the books specifying that stores cannot close early without "significant cause" unless advertised in advance. Now you could maybe argue that Christmas Eve is "significant cause" but it's really up to the state attorney. Anyway, that's not the important part. Think back to the few times you've looked at the top of the doors as you're exiting some place like Wally World; chances are good it says this boilerplate text we all know:

THIS DOOR TO REMAIN UNLOCKED DURING (NORMAL) BUSINESS HOURS

There's a reason why that statement is there: by law it has to be, because it is intended to inform the consumer -- you -- that the store has to keep the doors open as long as they are "open". This means that even if they close at 6 they can't stop people from coming in at 5:30.

In short, there's a possibility that WallyWorld closing 20 minutes early was illegal, and it's almost certain that if they weren't closing early then that kid locking the doors was illegal. When you're talking to the General Manager on Monday or Tuesday (it won't be that kid) make sure you point out the boilerplate text above the door that the kid was closing.

And yeah, maybe you should have budgeted your time a little better, but to be fair I didn't even know WallyWorld closed at 6 today until I wandered in there for something on the way to the folks' place. They still should have let you in. The kid telling you "screw you" was completely out of line, even if it was the worst day of work in his life. If you can't take the pressure of CSR work on Christmas Eve then maybe you should look for work in a less customer-oriented career.

A privately owned store can close whenever they want. Show me one law that says a privately owned company has to stay open for it's scheduled hours.

 

[Horus]

Originally posted by: NetGuySC
So you're the type of guy that rushes in the last minute before closing and then takes his time shopping.

The guy just said what most people in retail think when someone rushes in just before closing.

Totally irrevelant. I've had a customer come in 5 minutes before close, and I stayed far, far past close to help them out. Why?

BECAUSE IT'S MY FREAKING JOB, that's why. Plus, I made 100 bucks from that sale.

 

[mugs]

Originally posted by: Linux23

I am a very nice guy. I just can't and will not tolerate customers like this, who think they are entitled to employees having to stick to a set schedule on Christmas Eve.

Why shouldn't they have to stick to a set schedule on Christmas Eve? They do it every other day of the year. If the store wants to close at 5:30, then don't tell people you're open until 6:00!

 

[Reckoner]

Originally posted by: mugs

Originally posted by: Linux23

I am a very nice guy. I just can't and will not tolerate customers like this, who think they are entitled to employees having to stick to a set schedule on Christmas Eve.

Why shouldn't they have to stick to a set schedule on Christmas Eve? They do it every other day of the year. If the store wants to close at 5:30, then don't tell people you're open until 6:00!

And if you closed at 5:30, you would have everyone coming in at 5:20

 

[hypn0tik]

Originally posted by: PaulNEPats

Originally posted by: mugs

Originally posted by: Linux23

I am a very nice guy. I just can't and will not tolerate customers like this, who think they are entitled to employees having to stick to a set schedule on Christmas Eve.

Why shouldn't they have to stick to a set schedule on Christmas Eve? They do it every other day of the year. If the store wants to close at 5:30, then don't tell people you're open until 6:00!

And if you closed at 5:30, you would have everyone coming in at 5:20

Exactly. So the OP did nothing wrong. They have store hours for a reason.

 

[mugs]

Originally posted by: PaulNEPats

And if you closed at 5:30, you would have everyone coming in at 5:20

So kick them out if they're not in line by 5:30?

Or act like any adult does when the end of the day comes and more work needs to be done... finish it.

 

[randumb]

can his @$$

 

[EMPshockwave82]

Originally posted by: PaulNEPats

Originally posted by: EMPshockwave82

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

Walmart's across the country closed at 6pm today. Mine closed a couple of minutes after 6 because their managers had told the employees they werent leaving til 6:30 either way.

Improper management = poor employees

Let's see how you do managing employees making $7/hr.

Did it all summer thank you very much. My employees knew that we closed at 6pm every day and that there was no way they would be leaving before 6:15. They also knew before coming into work not to make plans to the contrary. These were 16-20 year olds.

 

[Reckoner]

Originally posted by: EMPshockwave82

Originally posted by: PaulNEPats

Originally posted by: EMPshockwave82

Originally posted by: amdskip
blah blah blah, I just left walmart. Us workers have to go home sometime. You would think you would have enough common sense to be able to check out your stuff way before 6. Go cry me a freakin river.

Walmart's across the country closed at 6pm today. Mine closed a couple of minutes after 6 because their managers had told the employees they werent leaving til 6:30 either way.

Improper management = poor employees

Let's see how you do managing employees making $7/hr.

Did it all summer thank you very much. My employees knew that we closed at 6pm every day and that there was no way they would be leaving before 6:15. They also knew before coming into work not to make plans to the contrary. These were 16-20 year olds.

3 months is nothing. Try doing it a few years, and once you deal with turnover, you'll have a new appreciate for retail management

 

[SketchMaster]

Well, looking at it from both point-of-views, I would have to say you are both right (or both wrong).

You:

You needed to grab a last minuet gift that you probly forgot to get. You are stressed from having to work and shop for Christmas gifts for the past week. You really need this gift and worry you won't be able to get it. the stress builds...

You call and were told that they were open until 6, You drive 20 minutes in rush hour traffic only to be cussed at by a little punk. Stress builds to the breaking point and now you want to the that little s*it fired!


******


The wal-mart kid:

You woke up at 6AM after a long week of christmas rush and are really worn out. You get to work and befor you can even finish putting your name tag on you are bombarded by costumers and employees.

You are there for 11 hours and dead tired, you just want to go home and be with your family. It's almost closing time and the store is still full, You need to close up the front gate to keep more people from coming in so you can finish up with the people still inside.

A man walks up wanting in, you tell him that you are closing early. He makes a remark an you lose your composure, You let the stress get to you and cuss out the man. You have been putting up with s*it all day, the last thing you need is one more guy like him in your store!


******


Pretty much what I'm getting at is this is a nasty week for everyone. If they work retail or not. I'm sure that kid will feel sorry for what he did after he has had time to cool off. I hope you do the same.


Merry Christmas everyone!

 

[jammur21]

Send Walmart Store Feedback

 

[Pepsi90919]

Originally posted by: The Raven
What did you expect OP? That everyone here would say, "Oh you poor thing, that kid was out of line! You should've..." I'm sure we all agree to some extent that the kid was rude.

Instead you have exposed yourself to ridicule due to your (hopefully) momentary lapse of reason. Yes the kid was out of line, but we can't flame him for being rude? No. We can however flame you for being dense.

Oh and where do you live that the most convenient place to get oil and a movie is 20 minutes away. I mean I realize you had a giftcard, but with the cost of gas these days (not to mention the wasted 40 minutes of round-trip driving time) it doesn't sound like Wal-Mart was the best choice.

Not to mention that you apparently hate Wal-Mart. So why the hell did you go?
That, my good sir, is why you are being flamed.
Have a Merry Christmas!

P.S. Sock it to the Wal-Tard on Monday. He's givin the store and our American CSRs a bad rep.

:roll:

 

[murphy55d]

I'm almost leaning towards shens. I can't imagine that the OP didn't provoke the kid in some way.

 

[Chrono]

Wow. I would've said screw you too if I was working at Walmart for $6/hr and had to deal with $hitty customers all day long.

 

[TheSlamma]

Originally posted by: quackerww
Boo hoo... You support there entrapment. You are to blame.

QFT

 

[rsd]

"Burn that MFer down!"

 

[bleeb]

its funny, wal mart is cheap but its keeps everyone out of business so they don't have money to spend at walmart.

 

[Kevin]

It seems we have grasped the fact that the store closes at 6 however the interpretation is mixed. What many of you are saying is that since the store clsoes at 6 then people should not be allowed to come in at 6. It would be physically impossible for the person allowed in at 6 to instantly find his stuff, pay for it and leave. A 15 minute buffer is pretty reasonable considering the circumstances of the holiday. I guess none of you have never been in a mall or department store when the PA system says "The mall is closing in 15 minutes". The same concept is in effecthere.

Granted 'screw you' in retail is a defiante no no, I would give the kid a present of letting it go. A good friend of mine works for Sears and he's had to work crazy hours this holiday season, especially Thursday, Friday and Saturday.

 

[The Raven]

Originally posted by: Pepsi90919

Originally posted by: The Raven

Oh and where do you live that the most convenient place to get oil and a movie is 20 minutes away. I mean I realize you had a giftcard, but with the cost of gas these days (not to mention the wasted 40 minutes of round-trip driving time) it doesn't sound like Wal-Mart was the best choice.

:roll:

 

[Hexx]

Originally posted by: The Raven

Originally posted by: Pepsi90919

Originally posted by: The Raven

Oh and where do you live that the most convenient place to get oil and a movie is 20 minutes away. I mean I realize you had a giftcard, but with the cost of gas these days (not to mention the wasted 40 minutes of round-trip driving time) it doesn't sound like Wal-Mart was the best choice.

:roll:

Motor oil.....all of you stop thinking.