netflix are lying scumbags

[Reckoner]

Originally posted by: JacobJ

Originally posted by: Pepsei
4 a month? you should downgrade to the 4 a month plan for a cheaper price.

eh...with the way they jerk me around, I'm just cancelling. Gonna try intelliflix.

Netflix DOES have competition.

If you think Intelliflix is going to be any better, you're dreaming

 

[brunswickite]

I just started my trial.

Its been crappy so far.

DVDs shipped Tuesday - Received them on Thursday (was hoping I would get them on Wednesday, but not TOO bad.)

I shipped both them on Monday at the same time: One of them, they receive on Tuesday, the other they receive on Friday... HOW IS THAT POSSIBLE??

I will give them a month or two, and if this continues.. will have to cancel.

 

[sswingle]

You wanna know something that no one has mentioned? The fact that USPS sucks. In any other thread about shipping people will say USPS is horrid, stuff is late all the time, etc, but when they are talking about Netflix, its always Netflix's fault, never USPS's

 

[Nocturnal]

Throttling, that is all.

 

[mrSHEiK124]

Netflix throttled me, told em to f off. DVDs? I don't need no stinkin DVDs.

 

[ijester]

We are on the 4 dvd category. Watch 3-6 a week, never had a problem. Been with netflix for years now, almost always 1-2 day turnaround.

20-40 in queue at any given time.

 

[IVB]

The fascinating thing about this thread is that no one is requiring folks to subscribe to netflix.

If you don't like it, don't get it. Stop whining about it.

 

[DVK916]

Originally posted by: ijester
We are on the 4 dvd category. Watch 3-6 a week, never had a problem. Been with netflix for years now, almost always 1-2 day turnaround.

20-40 in queue at any given time.

Do you have any DVD that say long wait or very long wait

 

[DainBramaged]

Originally posted by: JacobJ

Originally posted by: beer
No person legitimately watches 6-9 movies a week. If you're pushing a two-day return period, yea, they're going to slow you down, because it's clear your intentions aren't legitimate.

Umm...so you're calling me a theif? If you want to judge me, why don't you sit in a corner and suck your thumb because you DON'T KNOW how many movies I attempt to watch in a week. Bye.

lol, ur dum

 

[zoiks]

They sent a DVD 3 days after receiving the previous movie for me. And I live in Sunnyvale which is right near their distribution center.
I put it in the player after receiving it and it wouldn't play. Took it out and found out that one side of the dvd was cracked.
Now I've got to wait 5 days for the same friggin dvd.

 

[shopbruin]

Originally posted by: mugs
I would love to know how Netflix is supposed to send movies out on Sundays and holidays when post offices are not open.

Thank you.

Your friend in MIKEMIKE,
Mugs

NETFLIX IS EVERYWHERE! they're supposed to deliver it to my mailbox if USPS REFUSES!

they can never close! they can never have a day off! weekends do not exist in the netflix world!

 

[newbies]

Originally posted by: JacobJ
netflix sucks.

They are liars.

You have other options though.

http://www.manuelsweb.com/netflix.htm

I'm going to try intelliflix. They ship out on saturdays. If that doesn't work out, I'll try blockbuster.

I'm tired of being lied to.

Liars. Liars. Liars.

JaconJ
I agreed with you!!!

I have a very bad experiance regarding Netflix free trial. I paid by credit card for $9.99 because just for free trial need to submitt CC #, so I did submitted & Netflix did charged my CC after 2 weeks later. I changed my mind to discontinue this rental. I sent Netflix 3 to 4 e-mails but I do not have luck to get reply by netflix... What The F**K / S**K customer service.

Dear ala, better watch out Netflix new business strategy to get your $5.99 & no return within the free trail.

I hope Netflix will read this forums & reply my e-mail jericor@yahoo.com I will show you my invoice & acount #.

Mad/Sad customer.

 

[Goosemaster]

used to have netflix until I moved and jsut never got around to setting up my account again...ran short on cash too...but allthroughout, no complaints at all.

 

[The Batt?sai]

same losers bashing early in this thread oh well

after i got my broadband connection again, i didn't renew my netflix. is that wrong of me?

oh yea. things i didn't like about netflix. they sent me the same movie that wouldn't play in the same spot 3 times in a row! so eventually they told me to just hold the movie with me while they sent another copy which actually worked. so that was good of them. but they were starting to mess up on the shipping. it was good at first but got worse later. if they ever fix the shipping problem (which is why they had a class action suit that they settled) then maybe i'll go back one day.

 

[newbies]

Originally posted by: JohnAn2112
What did they lie to you about?

I am also heard that Netflix is the best #1 customer service in the USA. I saw the headline news 2005 in May, this is a really sad sad sad!!!

S**K service,

JacobJ : netflix sucks.

They are liars.

I support your Statements!!

 

[DaveSimmons]

Originally posted by: newbies

Originally posted by: JohnAn2112
What did they lie to you about?

I am also heard that Netflix is the best #1 customer service in the USA. I saw the headline news 2005 in May, this is a really sad sad sad!!!

S**K service,

They just don't like you, but they've always been nice to me. Maybe it's because of my postcount?

 

[Reckoner]

Originally posted by: newbies

Originally posted by: JohnAn2112
What did they lie to you about?

I am also heard that Netflix is the best #1 customer service in the USA. I saw the headline news 2005 in May, this is a really sad sad sad!!!

S**K service,

JacobJ : netflix sucks.

They are liars.

I support your Statements!!

When did you send your cancellation emails? What day into your trial?

 

[newbies]

Originally posted by: PaulNEPats

Originally posted by: newbies

Originally posted by: JohnAn2112
What did they lie to you about?

I am also heard that Netflix is the best #1 customer service in the USA. I saw the headline news 2005 in May, this is a really sad sad sad!!!

S**K service,

JacobJ : netflix sucks.

They are liars.

I support your Statements!!

When did you send your cancellation emails? What day into your trial?

14 days / 2 weeks, I sent them 3 to 4 e-mails & no reply.. netflix customer service e-mail or complaint sign is not easy to find from the Netflix.com

 

[Raduque]

Originally posted by: BigJ
In my experience:

# Rentals do not arrive in the order requested - Wrong

This has happened to me several times. Which makes it really difficult to keep track of the plotlines in a TV show.

I've only had 2 broken disks and one really scratched disk.

 

[newbies]

Originally posted by: DaveSimmons

Originally posted by: newbies

Originally posted by: JohnAn2112
What did they lie to you about?

I am also heard that Netflix is the best #1 customer service in the USA. I saw the headline news 2005 in May, this is a really sad sad sad!!!

S**K service,

They just don't like you, but they've always been nice to me. Maybe it's because of my postcount?

If this sh*t come to you I do not think you will talk to me like this...

 

[BoomerD]

I signed up for their 2 at a time/ unlimited service...Great for the first couple of weeks, then they started throttling me...NOT happy about that. I've posted a complaint with their customer service, and of course, they blame the USPS...While we all know the USPS has it's ups and downs, funny how they manage to get you good service until you cross the line into "frequent renter" status, then all of a sudden, the post office is fvcked up? My goal was to do 2 turn-arounds of 2 movies per week. Not unreasonable, since I'm only about 70 miles from their San Jose distribution center, and I always return them to the post office, rather than a drop box elsewhere, but apparently, that's too many for them...Now, hard to get ONE turn-around in a week...THAT reeks of fraud or mis-representation...

 

[Eeezee]

I signed up a few weeks ago for 3 at a time/unlimited. It takes about 4 days average for movies to get to me. For example, my next batch is coming tomorrow (Thursday) and the movies left my possession Monday morning. I'm satisfied. It's cheaper than the rental store and more convenient.

I haven't noticed any slowdown and I've been signed up for 2 months now and always return my movies the day after I receive them.

Boomer, you wanted to do 2 turn-arounds per week when USPS doesn't even operate on Sunday? Let's run down the time required for this

Monday - you receive movies, do what you want with them, drop them in the mailbox
Tuesday - USPS picks up your movies
Wednesday? - Netflix receives movies?
Thursday - You receive next batch, do what you want with them, drop them in the mailbox
Friday - USPS picks up your movies
Saturday? - Netflix receives movies?

In other words, you expected overnight shipping. Even if you're only 70 miles from a distribution center, chances are that your movies were picked up in the afternoon and had to be sorted before getting placed on a truck the next day. If you sent movies on Monday, then at best Netflix would receive them on Thursday and you'd have the next batch on Friday. Netflix guarantees 2-3 days, not overnight.

 

[Vinfinite]

netflix works pretty well to me...no complaints here.

 

[dabuddha]

Originally posted by: beer

Originally posted by: JacobJ
they have repeatedly shipped movies that weren't near the top of my queue, despite them ALWAYS showing as "available." When I call and tell them, they admit that the queue is wrong. Once, I called them just hours after the wrong movie had shipped, and magically the correct movie was suddenly "available" again.

They don't report when they actually get the movie back. It's been taking upwards of 5 days for movies to get to them -- but always one day to get back here. We ship straight from the post office.

Their policies intentionally make it slower for people who rent more movies. Read the Terms of Service. You DO NOT have the ability to get unlimited movies like they claim. If you are renting too much, they will slow your turnaround down. A lot.

bah...

that and they have almost no customer service. Have you ever tried looking for a phone number on their website?

No person legitimately watches 6-9 movies a week. If you're pushing a two-day return period, yea, they're going to slow you down, because it's clear your intentions aren't legitimate.

Why wouldn't his intentions be legitimate? A person can easily watch a movie every night instead of watching the drivel that comes on network television. Maybe he's a college student who doesn't have a standard 9-5 job so he has more time. Use your brain next time before you post please

EDIT: Holy old post batman! LOL

 

[ch33zw1z]

i got no problems with netflix, *knocks on wood*.