Why does Apple make it so hard to give them my money?

[darkewaffle]

They don't always fix those things for free, actually if you don't have an Apple Store it's not easy to get them to do anything at all. Once sent an iPod into them since the LCD seemed to 'split' or 'crack' out of nowhere and about the left third of the screen was completely unusable, and they charged me $40 to tell me it wasn't covered pretty much. Should have researched coverage a little more carefully, but famed customer service that ain't either.

 

[SP33Demon]

So you are saying that it's no price premium once you take aesthetics in to account? Durability does not equal build quality.
If I am going to slap my laptop around all day then it's durable. If it feels like build well it's has decent build quality.

Yup. I get pissed off because people post bullshit on forums

a 911 and Corvette are in the same line. There you are comparing apple to apple vs with laptops you are comparing apples to oranges.

http://www.shopping.hp.com/webapp/series/category/notebooks/ENVY15_series/3/computer_store

I think you're missing the point. Apple has made one laptop that bridges the cap between consumer laptops and enterprise laptops. They don't have to make two different product lines. Why? Because one does a damn good job.


If you don't like Lion / OS X it's a hell of a lot easier to buy a MBP than to get it running on an lenovo.
Yup. That makes more sense. It has multi touch with is built well into OS

No I read that.

So you keep adding stuff saying that it's not worth the price premium but I think you're missing the point. The MBP has significantly more features. Also when you add a battery pack you add cost and weight + size.





If you think when I said ATOT I was referring to specifically you you the I'm sorry. Life must be hard.

Will you write a book on me?

I think i've proven that it's not much a price premium if features matter. I would highly recommend trying to look at a situation from another person's point a view before trying to prove them wrong. A laptop may not be suited for you but it is for others.

How about resale value?

If one prefers a laptop that's not made of plastic, has a crappy trackpad, bad battery, etc... Then a $300+ price premium is small.

I love people who completely fit the Apple stereotype. Keep up the good work my barista friend! Or, if someone slaps you with logic, you can just take your ball and go home.

 

[alfa147x]

I love people who completely fit the Apple stereotype. Keep up the good work my barista friend! Or, if someone slaps you with logic, you can just take your ball and go home.

lol. More people...

 

[ultimatebob]

For the insane price that they charge for a MacBook Pro, ANY repairs should be free. For life!

I mean, seriously... $1,800 for their cheapest 15" Laptop? Are they nuts?

 

[SP33Demon]

Fucking hell. Forgot this shit was in ATOT. I need to stop surfing from my phone. Back to the technical sections I go.

Enjoy your circle jerk. Hopefully one day you'll be able to understand design and also how other people have different preferences than you.

Edit:
Forgot the bold

Is this response from a new app called an iRant? iWhine? iCry? iBarista?

 

[ponyo]

For the insane price that they charge for a MacBook Pro, ANY repairs should be free. For life!

I mean, seriously... $1,800 for their cheapest 15" Laptop? Are they nuts?

Don't forget to add AppleCare! Remember it's essential you buy $300+ extended warranty to protect your precious overpriced laptop. Build quality is so good on Apple products that AppleCare is requirement. You would think high quality build machines wouldn't need extended warranty. It's made of metal and shiny and all...

 

[alfa147x]

Is this response from a new app called an iRant? iWhine? iCry? iBarista?

Yup that's it...

 

[slayernine]

Apple stores will fix or replace X amount of items per month for free at their discretion. X is determined by location and volume of business and factored into their budget.

Asus doesn't have physical store locations but offers accidental damage coverage warranty on its laptops which is even better IMO.

 

[alfa147x]

Apple stores will fix or replace X amount of items per month for free at their discretion. X is determined by location and volume of business and factored into their budget.

Asus doesn't have physical store locations but offers accidental damage coverage warranty on its laptops which is even better IMO.

http://www.squaretrade.com/pages/laptop-landing3

 

[SP33Demon]

Macbooks rule!
http://reviews.cnet.com/laptops/app...7-35045560.html?uoShowOnly=cons&tag=show;cons

 

[ponyo]

[/B]
http://www.squaretrade.com/pages/laptop-landing3

So Square trade is AppleCare? Why don't you link it to AppleCare? Where does it say on AppleCare that accidental damages are covered? You would think it would considering AppleCare is free money to Apple.

 

[alfa147x]

So Square trade is AppleCare? Why don't you link it to AppleCare? Where does it say on AppleCare that accidental damages are covered? You would think it would considering AppleCare is free money to Apple.

If you want insurance on your device use that link. If you want an extended warrantee get AppleCare.
Here is a link to AppleCare:
http://www.apple.com/support/products/

 

[PhoKingGuy]

I laugh when I see english majors with 3k 17 inch MBPs.

FWIW, at my undergrad since all of the disciplines had their own libraries you could actually see the difference in computer preferences one from the other (Engineering to life sciences, etc)

Engineering = almost all thinkpads, asus, HP tablets
Life sciences/chemistry/physics = 50/50 apple/windows
Humanities = almost all apple
Social sciences = almost all apple

Just thought that was funny.

 

[natto fire]

Good thing we have an Apple forum, so that this bleached bone dead horse argument can spiral for eternity with all the circle jerk threads. Wait this is off topic? I guess my sadomasochism is kicking in again, even skimming this thread hurt. So yeah, it really is great that this thread is not on the topic of Apple, and gets to stay here in OT. Alfa, you are a cry baby to ZV's well thought out responses and zero personal attacks. I loved the "I'm outta here" attitude and then continuing to post in the thread, textbook example of a e-temper tantrum.

 

[alfa147x]

That's true. I should have said fuck it to this clusterfuck

 

[SP33Demon]

I laugh when I see english majors with 3k 17 inch MBPs.

FWIW, at my undergrad since all of the disciplines had their own libraries you could actually see the difference in computer preferences one from the other (Engineering to life sciences, etc)

Engineering = almost all thinkpads, asus, HP tablets
Life sciences/chemistry/physics = 50/50 apple/windows
Humanities = almost all apple
Social sciences = almost all apple

Just thought that was funny.

It definitely supports the IQ argument. And most baristas are unemployed liberal arts majors.

BTW, Macbook friends, how did it feel when you had buy an additional HDMI adapter to get output to your TV? Also, how much more did that external Blu-ray drive cost?

I love getting extra bitch slapped after paying 27% more than a normal Windows laptop, said the barista.

 

[Connoisseur]

Beating a dead horse i know, but I will make a couple of points. Macs (PRO's and Airs) are hands down the aesthetic quality winners. Also, I think they have the best quality in terms of rigidity. I use Lenovo's at work every day and while their build quality is typically excellent, their plastic outer casing does flex and "creak" ever so slightly. Now this might actually be better in terms of ruggedness but It does give an impression of "cheaper" in my opinion. Also, I think the trackpad on the Mac is pretty cool and functional if you figure out how to use it. Finally, you can't argue against the IPS (or super TFT or whatever) screens on the MacBooks. They're gorgeous to look at and use. Frankly, i'd take them over my lenovo screens any day and i'm currently using a W500 and W520 at work.

FWIW, I hate OS X with a burning passion. A lot of it doesn't make sense. I'm a die hard Windows 7 fan. Now if someone bought me a MacBook Pro and I dual-booted Windows on it, I wouldn't complain a bit.

 

[Red Storm]

I don't like to base my purchases on YMMV service. I've given the Apple store a try on four separate occasions (for an iPhone and a MacBook Pro) and had no such luck.

 

[GotIssues]

It's not like their products cost much more than directly competing products.

No.

Prove me wrong.

Edit:
Not counting accessories

I won't prove you wrong. I'll leave that honor to yourself.

A MBP is not the same line as the Lenovo you posted.
Here is an HP that is:
HP ENVY 15
$1,418.99 vs $1,799.00
Even looks the same
Components
• Genuine Windows 7 Home Premium 64-bit
• i7 2.2 GHz
• 1GB AMD Radeon HD 7690M
• 8GB 1333MHz DDR3
• 1TB 5400 rpm Hard Drive
• 15.6-inch diagonal HD BrightView LED-backlit Display (1366x768)
• SuperMulti 8X DVD+/-R/RW with Double Layer Support

vs

MBP:
2.2GHz quad-core
4GB
500GB
Intel HD Graphics 3000
AMD Radeon HD 6750M with 512MB GDDR5

So.. Lets See here.
You admit these are direct competitors.
You admit that the Apple is 25% more expensive than the HP.
You can't deny that the Apple has half the memory, half the HD space, and significantly worse video card.
You say they "even look the same."
Therefore, by using only information you provided as "proof" to support your own claim, Apple's significantly more expensive than their direct competitor.

If you disagree with me, you'll have to prove me wrong. Unless, of course, you wish to recant your original statement and agree that Apple is quite a bit more expensive for providing comparable products.

EDIT: I don't expect a response, because the typical OT poster in your situation would rather pretend he didn't read it than admit they were completely and utterly wrong, especially considering the way you've posted the last few pages, relying entirely on "Nuh-uh," eyerolls, and "you just don't get it" as your primary arguments.

 

[Zenmervolt]

So you are saying that it's no price premium once you take aesthetics in to account? Durability does not equal build quality.
If I am going to slap my laptop around all day then it's durable. If it feels like build well it's has decent build quality.

So if it gives the illusion of being put together well, that's quality even if it breaks easily, but if it doesn't break, that's not quality?

That makes no sense at all.

Even if you're simply talking about "fit and finish" rather than "quality" this is still independent of materials.

I'm saying that there is a price premium. I'm saying that you can get identical computational hardware in an equally durable body for much less elsewhere. A buyer is free to choose to pay the price premium on the basis of preferring aesthetics but this does not in any way negate the fact that the price premium exists.

To continue the car analogy, it's as though I've said that BMWs cost more than Hondas when compared feature for feature and then you've proceeded to argue that, no, BMWs are really no more expensive than Hondas. Yes, there are perfectly valid aesthetic reasons why people may decide to pay more for the BMW but that doesn't change the fact that you're spending more money for the BMW to get the same features when compared to a Honda.

Yup. I get pissed off because people post bullshit on forums

You still haven't shown why the hardware in the ThinkPads was somehow not comparable to the hardware in the Macbook. You've made assertions, but have not backed them up.

a 911 and Corvette are in the same line. There you are comparing apple to apple vs with laptops you are comparing apples to oranges.

Again an assertion without any rationale as to why a ThinkPad doesn't compete with the Macbook despite similar corporate target markets, similar durability, similar sizes, and similar computational specs.

http://www.shopping.hp.com/webapp/series/category/notebooks/ENVY15_series/3/computer_store

I don't think you're familiar with enterprise laptops. They tend not to have six speakers with a subwoofer like that HP does.

I think you're missing the point. Apple has made one laptop that bridges the cap between consumer laptops and enterprise laptops. They don't have to make two different product lines. Why? Because one does a damn good job.

So it does compete with the ThinkPads then. Glad you finally agree that the comparison with the ThinkPads is valid.

If you don't like Lion / OS X it's a hell of a lot easier to buy a MBP than to get it running on an lenovo.

If I don't like MacOS, why would I want to get it running on a ThinkPad? And yes, if you're dead set on MacOS then you're pretty much locked into a Macbook. I don't believe that I ever said differently.

It has multi touch with is built well into OS

So? Multitouch is great for tablets and smartphones. I have not found it useful on actual computers. I just can't see it as a "killer feature" for most users in the real world.

No I read that.

Then why question it?

Mice are for people of the old world. Or for gamers. A trackpad is significantly better. It's faster more precise and does a whole lot more for no added room.

I've yet to find a trackpad that was "more precise" than a mouse.

So you keep adding stuff saying that it's not worth the price premium but I think you're missing the point. The MBP has significantly more features. Also when you add a battery pack you add cost and weight + size.

No, it doesn't have "significantly more features." It makes different trade-offs. It sacrifices 500 GB of hard drive space, a huge amount of graphics performance, 4GB of RAM, and $380 in exchange for a longer battery life, a better trackpad (that most users really aren't going to think is worth the huge premium in actual practice), and a port which currently has a only about a dozen peripherals using it and, frankly, is likely to be a repeat of FireWire (a strong standard that is technically superior but which does not see widespread adoption due to the ubiquitousness of other interfaces, namely USB, which are "fast enough" for most people's use and are backwards compatible with their existing peripherals).

The Macbook trades away features that people are likely to actually use (more HDD space, better graphics, double the RAM) for features that only make sense for a limited portion of the market.

If you think when I said ATOT I was referring to specifically you you the I'm sorry. Life must be hard.

You were responding to my post at the time and the conversation has been quite clearly between the two of us. You made a poor attempt at veiling an insult and got called on it. Own up and move on.

I think i've proven that it's not much a price premium if features matter. I would highly recommend trying to look at a situation from another person's point a view before trying to prove them wrong. A laptop may not be suited for you but it is for others.

Physician, heal thyself.

I have never said you were wrong to buy a Mac. I have simply said that for comparable functionality, durability, and computational power, the Mac costs more. You have provided nothing to refute this and, in point of fact, your lone example showcases that a significant price premium does exist.

How about resale value?

If the difference in resale value exceeds the price difference (which it would have to in order to make up for it) I will be very surprised.

If one prefers a laptop that's not made of plastic, has a crappy trackpad, bad battery, etc... Then a $300+ price premium is small.

Again, the ThinkPad is not "made of" plastic. It has plastic cladding over a magnesium-alloy chassis. Similar to how the bumper on your car is not "made of" plastic, it's just a plastic cover over a strong steel beam.

I'd love to have the money to burn that you apparently have, but to most people $380 is not "small."

ZV

 

[BurnItDwn]

Wow, sounds like apple products are very unreliable of they are so easy to break and break so often.

I've never had a broken laptop or phone

 

[Kantastic]

I think you're missing the point. Apple has made one laptop that bridges the cap between consumer laptops and enterprise laptops. They don't have to make two different product lines. Why? Because one does a damn good job.

I think you're missing the point. Apple has made one laptop that bridges the gap* between consumer laptops and enterprise laptops. They don't have to make two different product lines. Why? Because they want to charge up the ass for all of their consumer bases.

 

[amdhunter]

Wow, sounds like apple products are very unreliable of they are so easy to break and break so often.

I've never had a broken laptop or phone

I'll admit that they are too damned fragile. But I am always willing to take a chance on something fragile and expensive if I like the way it looks.

 

[SlitheryDee]

Wow, sounds like apple products are very unreliable of they are so easy to break and break so often.

I've never had a broken laptop or phone

A lot of apple stuff seems to be made to feel and look awesome, but shatter into a million pieces when dropped or subjected to other impact. A phone-sized chunk of metal and glass will always feel nice and solid in your hand, after all. Same goes with a laptop made of one continuous piece of aluminum. The total experience is pretty great with most apple products though, at least the part of the experience that doesn't involve picking pieces up off the floor.

 

[abaez]

Oh man, this is great. Alfa asks for evidence to prove him wrong on Apple products being more expensive, Zenmervolt owns him with a direct comparison to a Thinkbook (which no one can say does not have good build quality) that is $500 cheaper, with better specs, and his retort is only that it's not "that much" more expensive and.. METAL!

There is no way you can ever win with thinking like that.

I will give the trackpad point to Apple, it is the best. But $500 better? I don't think so.