Originally posted by: Fingolfin269
Worked at Blockbuster when DVDs first hit the shelves....
"Hey man why can't I get this DVD to work in my player?" was the customer question.
We talked about it for a few minutes and I finally had to ask the guy... "You do have a DVD player right?"
"Oh, this isn't something new for my VCR?"
**EDIT** I just realized how old this thread is and have probably already posted it in here somewhere.![]()
Originally posted by: shortylickens
Last Xmas season I had been feeling sorry for myself. My job was making me miserable and I often find if I do something to help someone else then my life gets a little better.
Went to get something cheap from Best Buy (I needed it in a hurry, forgive me) and got it and went home. Soon as I got home and opened it I realized it was not what I needed.
Went back right away, probably less than an hour after I had left. Went straight to the Returns desk and stood in line. They had a bunch of newbs in training (getting ready for the big Christmas return rush, I assume) and they were having a heck of a time dealing with the customers. Many of them were awefully angry considering it was still several weeks before Christmas.
The trainer was doing a good job helping each newb and dealing with the irate customers. I've never seen such a young lady multi-task so well.
One of the poor newbs got to me and I asked to return my item. He said he was sorry but they dont take returns on this kind of item if its been opened. I put on my sad puppy-dog look. It rarely works and especially not with stores, but its always worth a shot.
Nice trainer lady came over and said "no problem". She said she had vaguely recalled me being in there earlier and getting the item.
She went ahead and did the full refund for me. No repackage cost or anything.
Then she turned around and charged right back into the angry mob.
I felt a little sorry for her right then. She had managed to be very kind and helpful on a rotten day.
Went home again and immediately wrote up a fancy thank-you note on the cards my mother had sent me the previous year. Got the mailing address from their website and put it in the mail that afternoon.
Hopefully it made her day a little better.
Folks, we all know darn well that retail people have to deal with 10 times the normal bullshit from Thanksgiving to New Years. If you could just make the effort to send one thank-you card to somebody it may mean the difference between happiness and misery for them.
Originally posted by: chitwood
This was many years ago, I was in a Best Buy and all of a sudden the sensor alarm at the front of the store went off. I look up to see this guy just casually walking past it and right out the door like nothing's happening. Obviously two Best Buy employees go after him and bring him back into the store, almost immediately they find a copy of Mortal Kombat inside the guy's jacket. Apparently his big plan was to just walk right out of the store without paying for it.
Originally posted by: Elstupido
Last week had a guy come in and ask if we sold extension cords with two male ends. I started laughing my ass off and said you're kidding right? Then he really got pissed and told me to go fuck myself. I laughed even harder.
Had the same question a day later. This happens every time this year when the dumbasses try to put up Christmas lights with the female end of the lights on the wrong end they are trying to plug into the outlet.
"Sure, we have a ton of them on the next aisle"
Originally posted by: Elstupido
Last week had a guy come in and ask if we sold extension cords with two male ends. I started laughing my ass off and said you're kidding right? Then he really got pissed and told me to go fuck myself. I laughed even harder.
Had the same question a day later. This happens every time this year when the dumbasses try to put up Christmas lights with the female end of the lights on the wrong end they are trying to plug into the outlet.
"Sure, we have a ton of them on the next aisle"
Originally posted by: MagnusTheBrewer
Originally posted by: Elstupido
Last week had a guy come in and ask if we sold extension cords with two male ends. I started laughing my ass off and said you're kidding right? Then he really got pissed and told me to go fuck myself. I laughed even harder.
Had the same question a day later. This happens every time this year when the dumbasses try to put up Christmas lights with the female end of the lights on the wrong end they are trying to plug into the outlet.
"Sure, we have a ton of them on the next aisle"
You missed the opportunity to sell him an extension cord, wire strippers and, a male plug.
Originally posted by: Deviant Grasshopper
I have 3 or 4 good stories from best buy and radioshack.. I can post more tonight from home..
One time at best buy someone tried to return one of those old wood cased TV's that weigh about 300 lbs inside of a projection tv box.. As if we wouldn't cut the massive amounts of duct tape to check or something (he had 7-8 layers of tape sealing the box shut). He insisted that his wife must've put it in there.. Think about how heavy those things are, lol..
Another time at best buy an older woman was INSISTING to the point of screaming that she bought a cordless phone 6 months earlier and wanted a refund.. The kicker is that it was a RADIO SHACK brand phone.
When I worked at radio shack a lady brought in the handset of her cordless phone (handset only, no base) to get a new battery. I checked her out, installed the battery, and she hit 'Talk'. She was confused and upset at the lack of a dial tone.
I have many more from the tech bench at best buy.. Computers full of roaches, full of porn (amateur/self was fairly common), people dropping cameras out of their car and wanting new ones.. Had numerous people go psycho when we wouldn't bend the rules for them.
