- Nov 18, 2004
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Originally posted by: effee
what did you do to the coworkers?
was gonna beat em with an ugly stick... but was too late
Originally posted by: effee
what did you do to the coworkers?
"Oh really, you dont have it? Well then I guess this object I'm holding isnt sold here then is it? So its not shoplifting if I walkout with it? Have a nice day!"Originally posted by: dman
My scariest moment in retail was back in the 90's. Others will have had similar circumstances, but, it was my fist time dealing with the situation:
I was working at Service Merchandise and there was a nasty hurricane headed for S.FL. We hadn't had a bad storm come to our area in some time (I think this was Hurricane Andrew timeframe, it'd been years and years since a storm had really threatened us). Anyway, as it got closer people decided they *really* did need to stock up on supplies and remembered we carried some of those things.
Well, I was there to open the store with a bunch of other employee's. I think we normally opened at 10a but on that day there was a crowd gathered outside at 9:30a. Our manager decided she would be nice and let them in early. I'd never seen a swarm of people hit the store like that. There was a mad dash for batteries and camping supplies and if you were in the path of the crowd you were going to be in trouble. I was waiting for fights to break out but outside of the panic'd "Where are the batteries" chants and possibly a few shouts, everyone was fairly civilized. We had enough stock on hand to handle that intial crowd... had we been in short supply though it would have been worse, I'm sure.
Anytime I read about those people getting trampled at stores when something is in short supply (like at xmas time) though, I flash back to that memory. Scary stuff.
On the other side of the fence, now that I don't work in retail I try and remain patient with the minimum wage workers who really don't care that I'm the customer. However, sometimes I still get annoyed. Like when my wife sent me to Bed, Bath, and Beyond to buy a Table Leaf Protector. I searched high and low and couldn't find them. I asked a stock clerk who pointed me back to where I'd looked earlier and I searched again. I found another stock girl in that area and asked her, who proclaimed they had no such item.
Had I not received explicit instructions from Mrs.Dman to go there and get one, I may have believed her, but Mrs Dman is always right and so I continued to search and eventually did find them. I then went back over to the clerk and politely showed her the item matching the exact description that I had told her with the same title. I then told her, on the 1:1000000 chance someone else ever asked where they were, where I had found them. I was hoping she'd apologize for her mistake and say thanks, well, sorta, she said she was sorry but had no idea what I was talking about. And clearly that means they don't have them.
Well, I can't say I was surprised. Been there, done that. At least I would pretend to look first, and have idle conversations with other coworkers on the oddball requests like that.
Originally posted by: SpiderX
I also love seeing how honest people are. I'll purposely not take a ticket from them and see if they give me one on the way out. 95% of the time they don't. I think it's pretty funny.
Originally posted by: GeekDrew
Originally posted by: SpiderX
I also love seeing how honest people are. I'll purposely not take a ticket from them and see if they give me one on the way out. 95% of the time they don't. I think it's pretty funny.
How is that being dishonest?![]()
If you know someone made a 'mistake' and gave you something you shouldn't have, you should return it. That's being honest.
Originally posted by: Queasy
Worked at a Lowe's in college and noticed a guy kind of lurking in an aisle watching the doors to the lumber section. I turn my back to him to go help another customer and the cashier yells out that a guy just ran out with a cordless phone. Two other guys I was working with that night go running after him. The people in his getaway car (wtf do you need a getaway car for shoplifting a cordless phone?) take off when they see two guys in Lowe's shirts chasing after their partner in petty crime. I run to the car until I can read the license plate number and write it down on my hand. I look back and the two other guys have tackled the shoplifter and have him pinned to the ground.
Cops show up and arrest the thief and get the license plate number from me. Manager tells us he has to say that we aren't supposed to chase after thiefs but we did a good thing.
Originally posted by: bleeb
I was working at a grocery store and this fellow comes on. He can't speak a word of English so the only way he can communicate is through gestures. Anyways, he basically uses his hand to mark the curves of a woman. Starting from the top to bottom, outlining the convex curves of the breasts, concave curves of the waist, and convex curves of the hips. All in one motion and with a big smile. We immediately knew what he wanted.
Originally posted by: EyeMWing
Originally posted by: bleeb
I was working at a grocery store and this fellow comes on. He can't speak a word of English so the only way he can communicate is through gestures. Anyways, he basically uses his hand to mark the curves of a woman. Starting from the top to bottom, outlining the convex curves of the breasts, concave curves of the waist, and convex curves of the hips. All in one motion and with a big smile. We immediately knew what he wanted.
So, what did he want? The Aunt Jemima syrup, or the condoms?
Originally posted by: MaverickBP
Originally posted by: EyeMWing
Originally posted by: bleeb
I was working at a grocery store and this fellow comes on. He can't speak a word of English so the only way he can communicate is through gestures. Anyways, he basically uses his hand to mark the curves of a woman. Starting from the top to bottom, outlining the convex curves of the breasts, concave curves of the waist, and convex curves of the hips. All in one motion and with a big smile. We immediately knew what he wanted.
So, what did he want? The Aunt Jemima syrup, or the condoms?
:thumbsup:
Originally posted by: dman
Originally posted by: GeekDrew
Originally posted by: SpiderX
I also love seeing how honest people are. I'll purposely not take a ticket from them and see if they give me one on the way out. 95% of the time they don't. I think it's pretty funny.
How is that being dishonest?![]()
If you know someone made a 'mistake' and gave you something you shouldn't have, you should return it. That's being honest.
Originally posted by: GeekDrew
Originally posted by: dman
Originally posted by: GeekDrew
Originally posted by: SpiderX
I also love seeing how honest people are. I'll purposely not take a ticket from them and see if they give me one on the way out. 95% of the time they don't. I think it's pretty funny.
How is that being dishonest?![]()
If you know someone made a 'mistake' and gave you something you shouldn't have, you should return it. That's being honest.
I didn't get that they were given something that they shouldn't have had...
Originally posted by: EyeMWing
Originally posted by: bleeb
I was working at a grocery store and this fellow comes on. He can't speak a word of English so the only way he can communicate is through gestures. Anyways, he basically uses his hand to mark the curves of a woman. Starting from the top to bottom, outlining the convex curves of the breasts, concave curves of the waist, and convex curves of the hips. All in one motion and with a big smile. We immediately knew what he wanted.
So, what did he want? The Aunt Jemima syrup, or the condoms?
Originally posted by: awolkoff
At the motorcycle shop a book was maintained called "And Then This Customer Said..." It was where all the great customer comments could be recorded.
A typical exchange between customer (C) and Parts Guy (P)
C: I need a part for my bike.
P: What kind of bike do you have?
C: It's yellow.
P: OK, is ita Honda, Suzuki, BMW...
C: It's pretty old, like a '74. I need that one round part from the back of the engine.
and so on...
Hilarious, LOL!!A byte walks into a bar and orders a pint. Bartender asks him "What's wrong?" Byte says "Parity error." Bartender nods and says "Yeah, I thought you looked a bit off."
I didn't before... NASTY. ewww.Makes you think about where all that change that is in your pocket has been...
Originally posted by: Insomniak
Originally posted by: waggy
why should he be slapped?
He stated NO very clearly yet the op kept going on about. Once the customer says no then drop it.
I hate getting pesterd to buy a tthe damn thing. most times its not worht it. Its just pure profit for the store.
When i say NO i mean NO. I don't need to be asked 3 times if i want it. I do need to be reminded that i am buying a $1200 object (well thanks sparky! thought it was $1.20).
You're under the mistaken impression that customers are smart. They aren't. They're incredibly stupid. Where do you think all these stories are coming from?
Originally posted by: waggy
Originally posted by: Insomniak
Originally posted by: waggy
why should he be slapped?
He stated NO very clearly yet the op kept going on about. Once the customer says no then drop it.
I hate getting pesterd to buy a tthe damn thing. most times its not worht it. Its just pure profit for the store.
When i say NO i mean NO. I don't need to be asked 3 times if i want it. I do need to be reminded that i am buying a $1200 object (well thanks sparky! thought it was $1.20).
You're under the mistaken impression that customers are smart. They aren't. They're incredibly stupid. Where do you think all these stories are coming from?
And you don't think there would be just as many stories about dumb workers?
Its not about if the customer is smart. I know not all are heck i worked retail myself for a long time.
But once I say NO i do not want to be asked again. I have walked out of BB because they keep asking. Now when i buy something and they ask me for it. I tell them NO and please not to harase me on it. Usually works but sometimes you get that idiot that can't take no for a answer.
