SunRocket VoIP *Everybody is reporting that this is DEAD!* (Free phones, extra number, etc.)

[Project86]

http://www.newegg.com/Product/Product.asp?Item=N82E16833130014

How about this one? I don't plan on adding a computer, neither desktop nor laptop. This would be solely for my VOIP setup, so I don't wanna spend a lot. This doesn't have any QoS options.... would QoS improve my call quality? Keep in mind I don't usually talk and have much data traffic at the same time.

 

[jono8]

n/m

 

[ttown]

Originally posted by: Project86
http://www.newegg.com/Product/Product.asp?Item=N82E16833130014

How about this one? I don't plan on adding a computer, neither desktop nor laptop. This would be solely for my VOIP setup, so I don't wanna spend a lot. This doesn't have any QoS options.... would QoS improve my call quality? Keep in mind I don't usually talk and have much data traffic at the same time.

If you're going to get a router -- which I believe is a good thing -- I'd probably spend a tiny bit more and get something with wireless capability and QoS. Even if you have no use for wireless now (you can turn it off in the router settings).
If you're not shy of rebates, I recently had a USR wireless router from CompUSA for $15 AR. I see it there frequently for $30 AR. It didn't quite suit my needs for a different feature I was wanting (wireless bridging) -- but it was feature filled for the price.

I'm not sure if Robor was forced to put the gizmo in a dmz or not -- but I'd strongly recommend against it. There is an interface on the wan side of the gizmo (the Telco version, anyway.. not sure about the innomedia) which could allow someone to log into it -- if it were enabled -- and do some potentially harmfull things.
The wan-side interface is disabled by default -- but it has the potential to become enabled without your knowledge.
If you're new to the concept of routers: when a pc (or device) is placed in a dmz, it is as if it is connected directly to the modem -- and is fully accessible from the internet. Sometimes, that is desireable. However, one usefull 'feature' of (all?) routers is called Network Address Translation -- a service the router does to relate traffic on the wan side of the router to and from any one of numerous devices attached on the lan side. In this scenario, all of the devices on the lan side have private IP addresses -- unknown and inaccessible to people on the outside (wan side). The router has one address on the wan side which is exposed to the public, and it manages all traffic inbound. If it's not expecting inbound traffic to a device on the inside (lan) -- then it doesn't get through. With a gizmo 'attached' in the dmz -- _I_, sitting right here at home, could access it if I knew your IP address. With a gizmo attached behind a NAT 'firewall' -- I couldn't.

I have my gizmo behind a router -- all alone, just like a seperate PC -- with no special settings, except that I had to adjust my particular firewalls Intrusion Detection settings to have a higher triggering threshold.

edit: to add routers 101

 

[Matt H]

That's how I have mine set up. I used the cable that came with the gizmo into the router. The gizmo is not in the DMZ in my setup.

 

[ttown]

Originally posted by: iamme

Originally posted by: RideFree
iamme,
Somewhere in these pages is a cure for what ails your setup. I remember having seen it.
The problem is finding it. Hang in there...it'll surface. Just keep your question/problem on the current page so it doesn?t disappear due to attrition.

I think you may have to unplug the Gizmo for several hours so that it drops it?s temporary memory and then, reinitialize it.
However, don?t bet any money on what I just said. It could wind up out in left field.

if there is a solution here, i do hope someone can help. it's not that i'm too lazy to search, but i've spent hours on the phone connecting....disconnecting.....rebooting....re-wiring.....etc, that i'm tired of it.

btw, i left my gizmo unplugged overnight to hopefully "clear" the cache and tried again, with no results.

The fast way to reset your gizmo (for the Telco version) is: power cycle the gizmo, then dial ##3332858 from a touch tone phone connected to the gizmo. It's time-sensitive -- and I believe you have ~5 minutes from power-on to dial that number for it to reset.
During the reset, the Telco gizmo will re-request it's network settings from either your router -- if attached to the gizmo's wan port, or from your ISP if attached to the modem.
Then it will reload the configuration settings from SR. All the while, you should see plenty of blinking lights going on on the gizmo -- along with activity through your router (if you have one) as it reads the configuration and registers itself to send/receive calls.

edit: A reset should be done anytime it's location in your network set-up changes. The reason why a working gizmo quits working when moved either from in-front-of-->behind a router (or vice versa) is because it's network settings become incorrect after the move. When it starts in-front -- it will acquire it's wan settings from your ISP (such as 105.20.15.10 with a gateway of something like 105.20.15.1). Then, when it's moved to a lan port on a router, the router's addresses are something like 192.168.2.x. The thing to notice is that the gizmo w/address 105.20.15.10 is now not on the same network -- and so communication attempts made by it fail to get through the router. The same concept is true when moved in the other direction (not recommended by me). When the gizmo is reset, it will re-aquire it's settings from the router -- assuming dhcp is turned on at the router -- and it will be back on. The reason a 'broken' gizmo will eventually work is because it will automatically reset after a (possibly long) period of time.

cliff notes:
The fast way to reset your gizmo (for the Telco version) is: power cycle the gizmo, then dial ##3332858 from a touch tone phone connected to the gizmo.

*not sure what the differences are for the newer innomedia 'gizmo' *

 

[hbsalesinc]

I could make and receive calls immediately after setting up the gizmo. I am holding on to the TELCO line until my ported number becomes active. Hopefully SBC won't delay it in any way.

So far so good with SR.

 

[imported_electron]

Originally posted by: Project86
http://www.newegg.com/Product/Product.asp?Item=N82E16833130014

How about this one? I don't plan on adding a computer, neither desktop nor laptop. This would be solely for my VOIP setup, so I don't wanna spend a lot. This doesn't have any QoS options.... would QoS improve my call quality? Keep in mind I don't usually talk and have much data traffic at the same time.

I was thinking of getting this router:
http://www.newegg.com/Product/Product.asp?Item=N82E16833122120

Anyone have any opinions on it or suggest a better choice?

 

[georgepa]

jono-

My wife has been on the phone with her mother for the past 30 minutes. I would have heard something if there were a problem. Check your connections or internet. Try rebooting modem, then router, then gizmo.


project-

That one is ok. But for $19 you would be better off getting one with wireless functionality as well:

http://3btech.net/ch80wiroford.html

Then there is ebay with some units for under $20, new and used:

http://computers.search.ebay.com/router...catZ11183QQsascsZ2QQsbrbinZtQQsbrsrtZl

 

[georgepa]

Robor-

You could program your personal # into the gizmo and be done with it.

 

[plasticfish]

Originally posted by: georgepa
plasticfish-

I bought the same phone last week. What a deal. $20 in a blowout. I wondered about the notification light myself. I'll try setting up that phone system tonight and let you know what I find.

Thank you!

 

[plasticfish]

sorry didnt mean to reply

 

[Robor]

Originally posted by: georgepa
Robor-

You could program your personal # into the gizmo and be done with it.

I could log in and change it for outgoing CallerID but that still doesn't help that when people call me right now they have to dial the 703 area code number to reach me. The 727-203-xxxx numbers don't work and my 727-771-xxxx number hasn't been ported yet.

I couldn't get my gizmo's VOIP light to come on without being in the DMZ. I'm using a Linksys with DD-WRT firmware v23 (I believe that's it). Did you have to forward ports to the gizmo's internal address?

 

[georgepa]

robor-

What I am saying is that you could go into your gizmo settings and erase the 703- area code # and enter your own # instead. If you use the correct auth.user password the gizmo would reboot and then work with your true #.

 

[skruffy]

Originally posted by: georgepa
robor-

What I am saying is that you could go into your gizmo settings and erase the 703- area code # and enter your own # instead. If you use the correct auth.user password the gizmo would reboot and then work with your true #.

I've been quietly lurking as I've recently signed up myself and am still waiting for incoming calls to work and to get them to send me the free phones (I have the gizmo and can place outgoing calls). But your comment here leaves me with 2 questsions:

1) What is the correct username/password? Using user with welcome doesn't give you the ability to change it.

2) While the change you suggest will impact the gizmo and probably make it stop recieiving the 703 calls, how can it make it start recieving the 727 calls if that number is still routed through the PSTN? If what you are suggesting works, why couldn't I put in any phone number I wanted and then recieve someone elses calls? This is the whole reason that numbers have to be ported first.

 

[georgepa]

skruffy-

SR assigns numbers to you, which has nothing to do with any PSTN numbers. Somehow Robor's gizmo has a 703 # assigend to it (Virginia.) He already received 2 numbers from SR upon signup. They can be plugged in and used with his gizmo. In order to enter those numbers the auth. user id has to be known as well. The account page shows that #. So, between the SR-assigned phone numbers and the unique auth. user id one can program existing SR phone numbers into the gizmo.

 

[Robor]

Originally posted by: georgepa
skruffy-

SR assigns numbers to you, which has nothing to do with any PSTN numbers. Somehow Robor's gizmo has a 703 # assigend to it (Virginia.) He already received 2 numbers from SR upon signup. They can be plugged in and used with his gizmo. In order to enter those numbers the auth. user id has to be known as well. The account page shows that #. So, between the SR-assigned phone numbers and the unique auth. user id one can program existing SR phone numbers into the gizmo.

Ahhhh... Now I see what you mean. My 'personal' SunRocket numbers aren't working because they're not programmed in the Gizmo. I'll plug into the LAN side tonight and see if I can get those numbers working. Thanks - once again!

 

[stuman74]

Well, I can now receive calls on my SunRocket line! I will wait a little while to initiate the porting over of my existing Vonage number. What I did do was in my Vonage account, I have it forwarding immediately to my SunRocket number so people can still call me on my existing Vonage number and it will ring through. The only slight confusion is when I call people on my SunRocket line, they will see a different number pop up by my name for a few weeks.

So far so good. The only pain is the voice-mail. I guess I just need to get used to it and perhaps find a way around the long intro.

 

[skruffy]

Sorry, I got lost and thought you were talking about plugging in the number he was waiting for them to port.

Originally posted by: georgepa
skruffy-

SR assigns numbers to you, which has nothing to do with any PSTN numbers. Somehow Robor's gizmo has a 703 # assigend to it (Virginia.) He already received 2 numbers from SR upon signup. They can be plugged in and used with his gizmo. In order to enter those numbers the auth. user id has to be known as well. The account page shows that #. So, between the SR-assigned phone numbers and the unique auth. user id one can program existing SR phone numbers into the gizmo.

 

[INSANECANE]

Good deal......

 

[Robor]

Originally posted by: georgepa
skruffy-

SR assigns numbers to you, which has nothing to do with any PSTN numbers. Somehow Robor's gizmo has a 703 # assigend to it (Virginia.) He already received 2 numbers from SR upon signup. They can be plugged in and used with his gizmo. In order to enter those numbers the auth. user id has to be known as well. The account page shows that #. So, between the SR-assigned phone numbers and the unique auth. user id one can program existing SR phone numbers into the gizmo.

I'm stuck once again... I plugged my lappy into the LAN port of my InnoMedia MTA6328-2Re 'gizmo' and it grabbed an IP of 192.168.251.199 with a gateway of 192.168.251.1 (the gizmo). I put that in a browser and tried to log in but was refused with everything I tried. I did some Google searches for the default password and even managed to find a LINK that says the default username is 'Admin' and the Password is 'password'. I wasn't able to get in using that (regardless of case). I tried 'welcome' and blank and got nowhere. One thing I noticed is according to that page (which is the exact model #) the IP info should be 192.168.99.* and mine is 192.168.251.*. That's odd.

Anyway, does anyone know the default administration username and password for the InnoMedia? If it's not okay to post here please IM me. Thanks!

Okay... A few more username/password guesses got me to this:

User Name: user
Password: welcome

All that does it let display info - I can't change it. I'm assuming I need the more powerful admin password to do that. I had it before in a PM or Email but don't have it anymore. Can someone PM it to me? Thanks!

 

[iamme]

login: user
password: welcome

 

[Robor]

Originally posted by: iamme
login: user
password: welcome

Yeah, I guessed that one. I need the admin password to get in and reprogram my phone number. Thanks though.

 

[iamme]

Originally posted by: Robor

Originally posted by: iamme
login: user
password: welcome

Yeah, I guessed that one. I need the admin password to get in and reprogram my phone number. Thanks though.

oops. don't know that one, sorry.

 

[batter]

Unfortunately my first experiences have not been that great.
First off my address and area code were mixed and the gizmo took another week to get here. After setting the stuff up, quality was horrible (even the ring itself sounded bad). Switched phones and had some improvement. Switched to Uniden phone (5.8 Hz) and the other party told me that I kep fading away and in the end we ended up using my land line (reception on my end was clear, although different compared to a landline). I noticed that when I used sunrocket my bit-torrent download went down to 0 (and I have 6meg d/l; my current setup is modem, gizmo, router). I used different phones to leave some voice mail. Playback quality was bad. I'll give it some more time but it looks like I'll have to return it.

Switched the setup to modem--router--gizmo. Bad choice. I am testing this trying using my works' voice mail system. 9 out of 10 times the system fails to understand either my voice mail box or password. Looks to me like the numbers are being scrambled before reaching the other end. Used my landline to listen to my messages and quality was absolutely horrible (using either wired or wireless phones).

Testing now using modem -- gizmo -- router. Wireless phone outgoing quality still terrible; $5 wired phone outgoing quality is OK. I guess my wireless phones ( one is 2.4 GHz, the other 5.8) are interfering with my wireless router. Note, however, that those wireless phones work fine with my 'normal' phone line.

OK last test; when not downloading anything the problems go away, must be al those bits in the air .

 

[stuman74]

A few minor annoyances so far:

1.) Sometimes when my SunRocket phone rings, it will keep ringing 1-2 times after the person calling has hung up. I tested this a few times from my cell phone and another line and of course when I answer, it's just a dial tone.

2.) The voice mail indicator light sometimes doesn't show right away. Then, it stays on for up to 15 minutes after I listen to and delete the message.

3.) My caller ID times seem to be off by an hour. My timezone in my account settings on the SunRocket website are correct.

4.) Sometimes (maybe 1 in 4 calls) the voice-mail doesn't kick in until the 8th ring. I have it set to 4 rings. Seems like it skips the cycle or something.

Call quality has been great so far though. At least as good as Vonage.