quick question for those farther along, are there any of those silly sidequests where you help a random citizen do something insignificant? I always thought those were dumb things to do while you're at the forefront of an interstellar war that will determine the rate of every race of sentient species in the galaxy.
If you walk around the Citadel you can overhear some people talking and if you listen to the end of the conversation you will get a side quest to do. A lot of these you will just get some extra money and a higher reputation. Many of these side quest items are found during important off world missions or the scanning of planets, you just have to look out for the items while in the mission.