- Feb 28, 2018
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Problem: I can’t access the internet with more than 3 LAN wired devices connected to an 8-port switch (ie, the fourth device never works (and the fifth too of course), no matter the device).
Description of Problem: Our house has eight separate LAN outlets throughout the house for various devices (see below for details). I don't actually use all 8 and only have use for 4 or 5 devices at a maximum. The first three devices connected to the 8-port switch (see below for the two models when the issue is happening) work correctly, obtain an IP address, and can access the Internet. When a fourth device is connected, invariably, it can not access the Internet (they appear to receive an IP address but no Internet). To be clear, changing the order in which the devices are plugged into the switch, the fourth can never access the Internet. This includes when only plugging the TVs and Xbox (no WiFi router connected to the switch). I originally thought the issue was with the Linksys switch so I purchase a TP-Link switch (see equipment list below) – yet the issue is still happening with either switch so I assume both brands and different models can't exhibit the exact same problem (unless I'm missing something).
Provider: Time Warner Cable (Columbus, OH) – now called Spectrum.
Set-up / Equipment: Ubee MTA TWC Model DVW32CB LAN to my own Arris cable modem model SB6190 into a TP-Link TL-SG1008D 8-Port Unmanaged Gigabit Network Switch (the problem also happens when using a Linksys 8-Port Metallic Gigabit Switch SE3008)
Devices connected to the switch via LAN: Linksys WRT3200ACM router, ASUS RT-N56U router, Apple Extreme Second-Generation router, Samsung SmartHub, Xbox One S, Xbox One, Samsung TVs.
Process of elimination:
Each cable works individually when tested in the same port and the same device – most likely not the cables.
Each port works individually when tested with the same cable and the same device – most likely not the ports.
Each device works individually when tested with the same cable and the same port – most likely not the devices.
Each device works individually when tested with the same cable and the same port on both 8-port switches (see Set-up / Equipment above for models) – most likely not the switches.
I can’t figure out the issue.
I’m happy to provide any additional information required to diagnose the issue, solve the problem, and return to sanity.
Description of Problem: Our house has eight separate LAN outlets throughout the house for various devices (see below for details). I don't actually use all 8 and only have use for 4 or 5 devices at a maximum. The first three devices connected to the 8-port switch (see below for the two models when the issue is happening) work correctly, obtain an IP address, and can access the Internet. When a fourth device is connected, invariably, it can not access the Internet (they appear to receive an IP address but no Internet). To be clear, changing the order in which the devices are plugged into the switch, the fourth can never access the Internet. This includes when only plugging the TVs and Xbox (no WiFi router connected to the switch). I originally thought the issue was with the Linksys switch so I purchase a TP-Link switch (see equipment list below) – yet the issue is still happening with either switch so I assume both brands and different models can't exhibit the exact same problem (unless I'm missing something).
Provider: Time Warner Cable (Columbus, OH) – now called Spectrum.
Set-up / Equipment: Ubee MTA TWC Model DVW32CB LAN to my own Arris cable modem model SB6190 into a TP-Link TL-SG1008D 8-Port Unmanaged Gigabit Network Switch (the problem also happens when using a Linksys 8-Port Metallic Gigabit Switch SE3008)
Devices connected to the switch via LAN: Linksys WRT3200ACM router, ASUS RT-N56U router, Apple Extreme Second-Generation router, Samsung SmartHub, Xbox One S, Xbox One, Samsung TVs.
Process of elimination:
Each cable works individually when tested in the same port and the same device – most likely not the cables.
Each port works individually when tested with the same cable and the same device – most likely not the ports.
Each device works individually when tested with the same cable and the same port – most likely not the devices.
Each device works individually when tested with the same cable and the same port on both 8-port switches (see Set-up / Equipment above for models) – most likely not the switches.
I can’t figure out the issue.
I’m happy to provide any additional information required to diagnose the issue, solve the problem, and return to sanity.