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Samsung 915N-BK Black 19" 8ms LCD...

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I am swearing off newegg and never recommending them to anyone ever again. This is BS, I didn't go for the "deal" but this is one of the most underhanded things they have ever done. Bye bye Newegg, you just lost a loyal customer.
 
I got my monitor today ...I alsoI just got this as an e-mail today...

Dear Valued Shopper,

Thank you for your recent purchase at Newegg!

We would like to notify you regarding a recent purchase for the Samsung 19'LCD monitor (model 915N).

Unfortunately, due to an error beyond our control, there is a possibility that you may receive the incorrect monitor, at the incorrect price.

Thus, for your convenience, we are attempting to have this monitor recalled, back to Newegg, so that we may issue a full refund.

Once the package has arrived, a Return Merchandise Authorization (RMA) will be generated and you will receive an email throughout every step of the RMA process.

We sincerely apologize for any inconvenience this may have caused. As token of our gratitude for your understanding, please accept a $15 discount towards your next purchase. To receive this offer, simply enter the Promo Code A****9 in the cart page before checkout.

If there is anything more we can help you with, please feel free to contact us at 800-390-1119 or send an email to servce@newegg.com.

Thank you for your cooperation and understanding!



Best Regards,

Newegg Customer Service



hhhmmmmm what to do....
 
I just checked my box and it seems like the correct Monitor ...I then compared my CC and my receipt ...and that seems to match... I guess Im good then ....My fedex tracking number said it was going to be delivered tomorrow ...and It actually got here a day early pppphhheeewww....
 
Originally posted by: EvilHomer
I got my monitor today ...I alsoI just got this as an e-mail today...

Dear Valued Shopper,

Thank you for your recent purchase at Newegg!

We would like to notify you regarding a recent purchase for the Samsung 19'LCD monitor (model 915N).

Unfortunately, due to an error beyond our control, there is a possibility that you may receive the incorrect monitor, at the incorrect price.

Thus, for your convenience, we are attempting to have this monitor recalled, back to Newegg, so that we may issue a full refund.

Once the package has arrived, a Return Merchandise Authorization (RMA) will be generated and you will receive an email throughout every step of the RMA process.

We sincerely apologize for any inconvenience this may have caused. As token of our gratitude for your understanding, please accept a $15 discount towards your next purchase. To receive this offer, simply enter the Promo Code A****9 in the cart page before checkout.

If there is anything more we can help you with, please feel free to contact us at 800-390-1119 or send an email to servce@newegg.com.

Thank you for your cooperation and understanding!



Best Regards,

Newegg Customer Service



hhhmmmmm what to do....
Click to expand...

They should reword their email to say, "Unfortunately, due to an error beyond our control, there is a possibility we screwed up and shipped you a monitor priced too low."

I think they messed up and whomever is responsible for the screwup is trying to cover their tracks.
 
Originally posted by: VRP
They say they don't have stock but still it is being sold @ 349.99

http://www.newegg.com/Product/Product.asp?Item=N82E16824001185

Link to the monitor at 349.99-20MIR=329.99

Then saying they don't have any is a blatant lie! How silly is it? They think the customers are fools or cann't do anything. We should never shop @ NEWEGG and that is the correct reply that we can give them for this.
Click to expand...
De-bunch your panties and find something else to fixate on. You took a chance on a price-mistake, they took it back. Move on with your life.
 
De-bunch your panties and find something else to fixate on. You took a chance on a price-mistake, they took it back. Move on with your life.[/quote]

They didn't say they made a price mistake. They said they don't have any in stock.
I am not bitter about not getting it but

1. They give you wrong answers.
2. They would not give you credit back immediately even after calling it back.

This is not about the monitor. If they made a price mistake, it took them 5 days to realize. No this is not a price mistake. This was one day price. They run regularly such promotions. They goofed up and wouldn't admit it and would say "NO STOCK" and still selling it.



 
"This is not about the monitor. If they made a price mistake, it took them 5 days to realize. No this is not a price mistake. This was one day price. They run regularly such promotions. They goofed up and wouldn't admit it and would say "NO STOCK" and still selling it. " then why are they asking me to send it back for a $15 discount...
 
A Romi Castro from Newegg was the one who ordered the recall of all packages in transit. When I asked him why, he said it was indeed a price mistake. To me, it just seemed like Newegg was going back to their roots that made them so popular...taking a hot item, and offering it at a very hot price for a short time. I guess not.
 
Originally posted by: GonzoCircus
Asking people to send back the monitor because of a price mistake?!?! Am I reading this right?
Click to expand...

dunno about sending it back... if they got it in transit and had it shipped back, that would suck but would be fair game. If I was already in possession of it...there is no way i would ever send it back.

there comes a time when we all have to take responsibility for our mistakes. I am sure that this little error has cost them quite a few customers... having it recalled in transit. But once it arrived at the customer's door... it is unreasonable for them to even hope they should get it back.
 
im using my LCD monitor right now. no way in hell im sending this back b/c it means i have to go back to using a 17" CRT with a pink tint.

thats seriously messed up what newegg is doing right now.
 
I should ..but I want to be able to buy something from them in the future ..i hope they don't have a blacklistt....
 
Originally posted by: EvilHomer
I already threw out the box...ooops sorry...
Click to expand...

"...because I had already cut the UPC off the box and sent it in for the rebate."

And besides, it's used now, and you scratched it while you were setting it up!

Right???😉
 
Originally posted by: EvilHomer
I should ..but I want to be able to buy something from them in the future ..i hope they don't have a blacklistt....
Click to expand...

Wouldn't matter if they did or not. You can find 99.9% of everything they have for the same price(or slightly better) at a combination of Chiefvalue, ZipZoomFly, Monarch, Mwave, and the like.
 
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