Okay so to make a long story short I have 100 mbps Internet, and for whatever reason have trouble streaming 4K content. I had an older ISP provided modem/router combo... I've since replaced it with an Arris SBG6700-AC.
I have a Sony Bravia X810C which is obviously a 4k TV which supports 2160p, and has all sorts of smart options. I figured my net speed would be enough to stream that, but it seems I was wrong as it has to buffer pretty constantly. After a little bit of research it seems I need to have a steady connection of at LEAST 25mpbs to stream decently, but I pay for 100 mbps, so I assumed I would have no issues, however that is obviously not the case. I decided to buy a Wifi extender.... but to shorten that, it didn't help, and I returned it.
I pullup up a speed test on TV by opening a web browser and I'm averaging about 25-30 mbps. And that's including when I connect the TV to the AC 5ghz band.
I've also been doing some research and I've noticed the modem/router I bought only supports 8x4 channels, which seems to be on the low end. The problem is I can't seem to find a good answer as to why more channels is a good thing. I've been told conflicting things by different people. One saying more channels could mean faster speed, and another telling me it's only to help prevent data connection congestion, and that if I'm connected, more channels doesn't help with getting faster speed. So some clarification would be great there too.
I returned my old modem today, and had them transfer over to the new modem, and while I was there I decided to up the net speed to 200mbps because it was only an extra $10 a month. I'm not sure if I can see those benefits right away or not, but so far that hasn't helped either.
Also, I've since noticed when watching youtube 4K videos is when I have the majority of my issues, though when I stream Netflix 4K content it works fine 99% of the time. I assume that's because Netflix has a dynamic resolution streaming thing they've got going on in the background...?
I would absolutely love to see this issue resolved. Any and all help will be greatly appreciated! Thanks!
I have a Sony Bravia X810C which is obviously a 4k TV which supports 2160p, and has all sorts of smart options. I figured my net speed would be enough to stream that, but it seems I was wrong as it has to buffer pretty constantly. After a little bit of research it seems I need to have a steady connection of at LEAST 25mpbs to stream decently, but I pay for 100 mbps, so I assumed I would have no issues, however that is obviously not the case. I decided to buy a Wifi extender.... but to shorten that, it didn't help, and I returned it.
I pullup up a speed test on TV by opening a web browser and I'm averaging about 25-30 mbps. And that's including when I connect the TV to the AC 5ghz band.
I've also been doing some research and I've noticed the modem/router I bought only supports 8x4 channels, which seems to be on the low end. The problem is I can't seem to find a good answer as to why more channels is a good thing. I've been told conflicting things by different people. One saying more channels could mean faster speed, and another telling me it's only to help prevent data connection congestion, and that if I'm connected, more channels doesn't help with getting faster speed. So some clarification would be great there too.
I returned my old modem today, and had them transfer over to the new modem, and while I was there I decided to up the net speed to 200mbps because it was only an extra $10 a month. I'm not sure if I can see those benefits right away or not, but so far that hasn't helped either.
Also, I've since noticed when watching youtube 4K videos is when I have the majority of my issues, though when I stream Netflix 4K content it works fine 99% of the time. I assume that's because Netflix has a dynamic resolution streaming thing they've got going on in the background...?
I would absolutely love to see this issue resolved. Any and all help will be greatly appreciated! Thanks!
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