We also give qualifying ISPs the same Open Connect Appliances (OCAs) that we use in our internet interconnection locations. After these appliances are installed in an ISP’s data center, almost all Netflix content is served from the local OCAs rather than “upstream” from the internet. Many ISPs take advantage of this option, in addition to local network interconnection, because it reduces the amount of capacity they need to build to the rest of the internet since Netflix is no longer a significant factor in that capacity. This has the dual benefit of reducing the ISP’s cost of operation and ensuring the best possible Netflix experience for their subscribers.
We now have Open Connect Appliances in close to 1,000 separate locations around the world. In big cities like New York, Paris, London, Hong Kong, and Tokyo, as well as more remote locations — as far north as Greenland and Tromsø, Norway and as far south as Puerto Montt, Chile, and Hobart, Tasmania. ISPs have even placed OCAs in Macapá and Manaus in the Amazon rainforest — on every continent, except Antarctica and on many islands such as Jamaica, Malta, Guam, and Okinawa. This means that most of our members are getting their Netflix audio and video bits from a server that’s either inside of, or directly connected to, their ISP’s network within their local region.