What does this mean for IBM customers?
First and foremost, no surprises.
IBM has built its reputation on supporting its customers, and that will not change. In products, in support, in financing, or in quality.
IBM ThinkPad and IBM ThinkCentre? brand product lines will continue. They will still be serviced by IBM?s world-class service and support organization, as well as technology roll-out and help-desk services. Warranty Services that Business Partners perform on behalf of IBM PC?s will continue -- business as usual.
Current IBM PC customers will keep their client sales teams and IBM Business partner relationships. IBM PC products will still be supported by IBM Global Financing.
IBM itself will not only continue to offer a full range of IBM-branded products to its enterprise and small and medium business clients, but also offer award-winning products from Lenovo.
In short, your current IBM PC ownership experience shouldn?t change.
Into the future, the goal is to build on that experience. To combine the best of IBM and the best of Lenovo into an even higher standard.