Originally posted by: RazeI do know that If I was to buy even that computer they sent me in a store it would have cost alot more. Im sure you guys here know where to find better prices then me. But I know nothing about hardware and how to essemble.
You are very wrong. $1365 is a lot of money. Let's look at what computer they actually sent you:
Celeron D 335 (2.8 GHz)
i865 motherboard
2x512MB DDR400 CL2.5 (but running at single-channel DDR333)
GeForce MX 4000 (worse than free integrated graphics)
250GB Hitachi HDD
Sony 52X CD-R 16X DVD-ROM combo drive
That computer just isn't worth much.
Note that the GeForce4 MX 4000 is a 64-bit DirectX 7 card (no shader) with 2 pipelines at 250 MHz. Intel Extreme Graphics 2 has 2 pipelines at 266 MHz. GMA 900 integrated graphics supports DirectX 9, Shader 2.0 and have 4 pipelines at 333 MHz.
So, does Dell count as a store?
Dimension 3000 - $939 configuration with free shipping
Pentium 4 3.0 GHz w/ HT Technology
17" flat panel included
1 GB dual-channel DDR
160GB hard drive
16X DVD burner
3-year on-site service
includes printer and speakers
That's better than what you ordered (except the hard drive), and certainly much better than what you got. It has a 3-year on-site warranty, and it's over $400 less.
How about:
Dimension 4700 - $1301 configuration with free shipping
Pentium 4 3.2 GHz w/ HT Technology
19" flat panel included
1 GB dual-channel DDR
Radeon X300 SE 128MB
250GB hard drive
16X DVD burner
3-year on-site service
includes speakers
Hands-down, this system is better than the one you ordered. Every piece of it is as good as the computer you were
supposed to get, except the CPU is actually better and for 3 years they'll come to your house and fix it if it breaks.
These aren't even good deals. That's just standard. You can get better deals by going through Dell Small Business, or their educational store, or by using coupons posted all over the net. You can get a better system for $1365 straight-up through their Home & Home Office store without any tricks, though.
Once you get this resolved (and I'm hoping you get your money back before you try to piss the seller off too much), you need to include some of the ridiculous statements this seller has made in your eBay feedback.
For example, if your feedback said, "Seller advertized a P4 3.0 GHz with HyperThreading, gave me a Celeron 2.8 instead (no HyperThreading) and justified this by saying the the motherboard supported HT and the CPU could be overclocked to 3.0 GHz."
I mean, that's utterly ridiculous.
Originally posted by: teddyv
I've seen this dozens of times, it is a typical con. They send blatantly inferior goods, they "try to make it right", they threaten you when you exercise your (perfectly legal) options.
Get your refund from PayPal and move on, they are not going to sue you. They very well may threaten all sorts of things, it is bluff and bluster. Fact is any reputable seller would not have made the blatant errors in goods (and in the off-chance they did would offer a refund immediately.) The "make it right" bit is almost always just to string you out until your options for refund are expired. If they keep it up, find out where they are located and call the local District Attorney's Office - let them know what is going on and be ready to send them copies of everything including e-mail correspondence (that usually works exceedingly well....)
And for future reference, NEVER use anything but a credit card when making purchases like this!
Very good advice ... although I would not suggest ever "making purchases like this" unless you have very good fraud protection on your credit card ... and it's still a dumb purchase.
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