If the seller makes good on it and everything is back to normal when all is done then I wont say anything about it. But as a consumer I have to prepare for a full fledged attack so to speak if things dont go well. By attack I mean releasing the sellers info. Contacting paypal, ebay, the better bussiness B, small claims court, the news media, I just want things right. One thing about me is I hate waiting so all this is killing me. As far as you guys finding me better deals I will probably come to you next time then. I do know that If I was to buy even that computer they sent me in a store it would have cost alot more. Im sure you guys here know where to find better prices then me. But I know nothing about hardware and how to essemble.
Thats all I do is gaming, websites and 3d stuff. Thats what I like to do. However I am not here for someone like pressure to tell me how much smarter he is then me and how I got a rotten deal no matter what. Im just letting everone know the situation and was looking for specific advise I what I could do to make sure they make good on it. What can I do to cover myself at this point. Cause the computer is in route back to them for them to fix which they said they would.
$1350 could have got you a much more current computer, such as a Athlon64 3200+ with a GeForce6800 on a MSI K8N Neo2 Plat., which also has CoreCell, and perhaps a Dell 1905FP LCD monitor.
If they make good on your deal, which I hope they do, then leave them appropiate feedback and enjoy the computer
If they make good on your deal, which I hope they do, then leave them appropiate feedback and enjoy the computer
Please show me where I said I was better than you? I said you're being ripped off and you should get your money back. Sorry for being unhelpful.
?
Who are you talking about? Not a great way to get more feedback on a forum. Last time I spend time helping you with that attitude. Peace
Actually I agree with michaelpatrick33 for $13xx dollars you can even get a much better system than the guy offers in their ad.
Just ask them for a full refund. Less hassle.
We'd help you choose your components and build a better PC
not you pressure Pressure is telling me how smart he is and how he got a better computer then what I am getting now two years ago.
thanks I appreciate that. I might do that right now. Im going to contact the seller right now. Thanks maybe you guys can help me order a better one for the same price. brb contacting the seller now.
rise
Diamond Member
- Dec 13, 2004
- 9,116
- 46
- 91
imo their ad alone indicates they are looking for grannies and people who would buy from the "computer4everyone" scam on tv. how many times can you list internet? or say it "includes AOL" like thats a bonus.
anyway, its clear to me it was/is a scam and they just happened to get caught. i wouldn't accept the unit back at all. i would demand a full refund and buy from somewhere else.
i didn't see that pressure was saying he was smarter than you, but i think you're seeing now that maybe your buying decision wasn't as well researched as it should have been.
anyway, its clear to me it was/is a scam and they just happened to get caught. i wouldn't accept the unit back at all. i would demand a full refund and buy from somewhere else.
i didn't see that pressure was saying he was smarter than you, but i think you're seeing now that maybe your buying decision wasn't as well researched as it should have been.
I think time and fustration is worth some money. No matter what the outcome I think you should post a negative feedback on ebay. It is all up to you. Getting what is advertised at the time of sale is important. Otherwise the seller has made an illegal and forged receipt. If this is interstate commerce probably all kinds of law apply including some federal mail fraud laws.
Being able to get the problem fixed is one thing. I would just wonder how much activity this person has on ebay and if he tried to rip other people off. Being caught in the commission of a crime and making good on a complaint are 2 seperate issues. It is nice that you were able to get satisfaction, but it really looks like this person had the intent to commit a crime and rip you off in a pre-meditated manner. I wonder what the Alienware folks would think if they knew he tried to sell you substandard hardware in an alienware case and that he tried to pawn it off as a tru alienware computer. This could be a clear cut case of some kind of trademark laws. Claiming a computer is an alienware computer when it is only an alienware case makes the alienware trademark name looks bad. Alienware may not be interested in this but you never know.
Hopefully it will work out alright.
Being able to get the problem fixed is one thing. I would just wonder how much activity this person has on ebay and if he tried to rip other people off. Being caught in the commission of a crime and making good on a complaint are 2 seperate issues. It is nice that you were able to get satisfaction, but it really looks like this person had the intent to commit a crime and rip you off in a pre-meditated manner. I wonder what the Alienware folks would think if they knew he tried to sell you substandard hardware in an alienware case and that he tried to pawn it off as a tru alienware computer. This could be a clear cut case of some kind of trademark laws. Claiming a computer is an alienware computer when it is only an alienware case makes the alienware trademark name looks bad. Alienware may not be interested in this but you never know.
Hopefully it will work out alright.
You paid almost twice what the computer is actually worth. Your not only getting ripped off, your getting raped!
even if that computer was spec'd exactly as listed you would have been majorly ripped off, even paying half price you wouldn't be getting a deal. but anyways...
the fact that they call it an alienware ibm...thats false advertising. the companies are completely unrelated. did you not do any research before your purchase? where did you get the computer from, ebay? i want to know so i can start advertising my NASA Alienware IBM INTEL PENTIUM 8 with superhyperthreading for the low price of $1399. for some reason i really don't feel bad for you, maybe if the scam wasn't so apparent from just reading the ad i would but if you know how to use the internet enough to get to anandtech you know how to go to google and so a simple search.
next time go to your local B&M bestbuy,compusa,fry's and you'll save at least $400 to get the same computer, maybe it won't be the best price possible but at least you know your gonna get what you paid for.
the fact that they call it an alienware ibm...thats false advertising. the companies are completely unrelated. did you not do any research before your purchase? where did you get the computer from, ebay? i want to know so i can start advertising my NASA Alienware IBM INTEL PENTIUM 8 with superhyperthreading for the low price of $1399. for some reason i really don't feel bad for you, maybe if the scam wasn't so apparent from just reading the ad i would but if you know how to use the internet enough to get to anandtech you know how to go to google and so a simple search.
next time go to your local B&M bestbuy,compusa,fry's and you'll save at least $400 to get the same computer, maybe it won't be the best price possible but at least you know your gonna get what you paid for.
Ok I have been trying to make contact with the company this mornig that I have sent it back to them. Im going to contact paypal now for a refund. They havent responded by answering the phone or e-mail. Going to contact palpay right now. And Ebay.
I agree with the others. Get a full refund and buy from somewhere else.
There is no way you could convince me they aren't trying to scam people. I would also report them to Ebay and paypal (if you paid that way). Those people are thiefs, plain and simple.
There is no way you could convince me they aren't trying to scam people. I would also report them to Ebay and paypal (if you paid that way). Those people are thiefs, plain and simple.
Originally posted by: michaelpatrick33
For 1365 or so dollars.
Here is a system for 1393 that would obliterate that system. Of course it doesn't have hyperthreading because it is AMD part. I did this just to give you an idea of components
Processor AMD 3000+ Venice Rev $ 149.00
DFI NF4 Ultra Lanparty Motherboad $ 129.00
Patriot Extreme Perf memory 1gig $ 119.00
X800XL Graphics Card 16pipes $ 279.00
Molex to run from psu to video card 8.95
Seagate 300GIG SATA Hard-drive $ 210.00
NEC DVDRW $ 59.00
Logitech Cordless Keyboard/Mouse LX 501 $58.00
Antec Performance Mid tower case $ 125.00
OCZ Mod Stream Power Supply $ 75.00
Windows XP Home $ 89.00
Ahead Nero Suite 6.3
Free Far Cry DVD
Free Napter 6month suscription
Free Half-Life 2 coupon
All for 1391
This system would dominate the one you got for 1365.
Here is where I custom built it
Of course there are some better options but I built it in a hurry to show you the difference are profound between what you bidded on and what you can have made for you online. Go to a website and look at the performance difference between the FX5200 and the X800xl
You didn't include the monitor. He specifically said the price included a flat screen monitor.
I'm not saying he didn't get ripped off. He certainly did. I would not wait for the seller to "make it right." The computer listed in the specs doesn't exist, so how can the seller offer a solution? If you can get your money back, consider yourself lucky and never deal with the seller again. They obviously meant Celeron D by "Pentium 4 C-D", but they gave him a Celeron 335 (2.8 GHz) instead of a Celeron 345 (3.06 GHz), and there are no Celerons with HT. He was deliberately being deceptive about the Celeron, and outright lying about it having HyperThreading. If he wasn't trying to lie, he's a complete idiot, and you probably don't want to buy a computer from a complete idiot.
The really blatant part (well, almost as blatant as the outright lie about the GHz) is at the end where it just says:
At that point, including a Celeron -- even the 3.06 GHz model -- simply isn't excusable. The seller has in no uncertain terms said you are getting a $180+ P4 with HT, not a $130 Celeron D 3.06 GHz or a $93 Celeron D 2.8 GHz. This is not a mistake. He did it on purpose.
What is MS PAINT PRO? He obviously just means MS Paint included with Windows (and is it even a legit license of XP?). How could anybody buy a computer with specs that look like that? That's absurd. The seller is saying totally childish things like:
Wow, that CD-R is so fast he had to say it twice. Is this guy 12 years old? And what about this:
That doesn't even make sense.
The bottom line, though, is that you deserve to be taken advantage of if you're going to lay down $1365 for that system. The poster obviously doesn't understand computers very well. People who don't understand computers should be smart enough to shop from reputable places. If you're going to buy some random computer from an online auction (or wherever this turd was purchased), you should at the very least be smart enough to have someone more knowledgable look at the specs and give you an opinion. A simple post to any tech forum before the purchase would've let all of this be avoided. Anybody can look at those specs and see that the computer is a scam and the specs don't even make sense.
I strongly suggest that you proceed with all those actions no matter what happens. Even if you get your money back, you have a moral responsibility to not let anyone else get stuck in the same situation as you have. Post the all the information about this seller in this forum and others. The word will get out.
Ok I have all e-mail correspondence which I will be sending shortly. As far as posting the sellers info IS THAT LEGAL?????? So far they are refusing to give my money back and are stating since I contacted paypal that they will contact there lawyers. Whatever that means. They also stated they will no longer speak with me on this. CHECK THIS LINK These are the other forums where I posted in.
Ok, I think they are trying to scare you more than anything.
Posting a persons info like that is not illegal, as far as i know. As long as you speak the truth in what you say. Otherwise its slander, i think that the word... ;-)
The fact that you contacted PayPal, you have every right. To report what happened.
I don't know how it works in the states as for retail laws, but here in Quebec, you are REQUIRED BY LAW to give a full refund if one is requested (of course you have to return the merchandise) within 10 days of the purchase. There are also the OPC that you can contact in cases just like yours. Although that here in Quebec.
Do you know a lawyer, cause if you do, have them write up a registered letter and send it to them. Currently their actions are illegal, in many ways and you have every right to ask for a full refund.
One of the only thing you can't return is used underwear.
Posting a persons info like that is not illegal, as far as i know. As long as you speak the truth in what you say. Otherwise its slander, i think that the word... ;-)
The fact that you contacted PayPal, you have every right. To report what happened.
I don't know how it works in the states as for retail laws, but here in Quebec, you are REQUIRED BY LAW to give a full refund if one is requested (of course you have to return the merchandise) within 10 days of the purchase. There are also the OPC that you can contact in cases just like yours. Although that here in Quebec.
Do you know a lawyer, cause if you do, have them write up a registered letter and send it to them. Currently their actions are illegal, in many ways and you have every right to ask for a full refund.
One of the only thing you can't return is used underwear.
most of the e-mail correspondence is here please read and tell me what you think????????????????????
Rob,
You filed a claim to paypal! As our policy with claims, once you have filed
a claim, its like filing a lawsuite, we will no longer will be able to
contact or talk with you. We will now talk with paypal, and fax
invoices/documents. Once Paypal sees the ad that clearly states in
compliance with ebay, no refunds/exchange only.
Paypal will not honor your claim! We will fax invoices to the parts, and
as soon as they see that the ad says NO REFUNDS/ EXCHANGE ONLY, your claim
will be denied. I wish you had just talked with us rather than taking it
that far. As our policy, if a claim is filed, we handle the claim now with
paypal, and will provide needed documents. I'm sorry you did that Rob, but
the Claim will not be honored, and the system will be returned (with correct
parts).
I really wish you this could have been more civil. Whoever said something to you must have got
to you. People, companies, and even you make mistakes, and thats what makes us labled humans. We
were so willing to work with you, and get it right???? I guess this is how the reputation of
good sellers gets ruined on ebay. Very sorry for the mistake Rob, Policy is Policy. I will also
be contacting our Companies Lawyer who will now contact you. Again as part of policy, when a
claim is filed, our lawyers now have to get involved, and we will no longer communicate with
anyone except ebay and paypal on this issue. Thanks Rob
All that has changed is that I wish not to purchase the product from
you. I have thought it out in my own mind and I dont feel right. I
mean three major components of the system were completely different. By
three major components I mean (cpu/proccessor, ram, video card). I just
have thought it through and from a consumers stand point you can
understand why I would be upset. By authorities all I meant was ebay,
paypal you see this has been eating me up and as I do recollect last
night you said first thing in the morning several times and when I hadnt
heard from you I started to get worried. I mean I sent alot of money.
Well I filed a claim with paypal thats all I did. I basically stated
everything that we had discussed and what the situation is. I have
changed my mind and have found another place to do business. So I will
be going right now to ship the monitor back and all will be in route
back to you. All I request is a direct refund. Surely you must
understand to a certian extent how I or someone could get very upset
under the circumstances. I recieved only have of what was stated as far
as computer components. In any event I have sent back the items. Now I
just wait for your to recieve them. Thanks
Rob,
I'm a little confused, as last nights emails said you were going to
work with this, and now, your requesting a refund?
Explain Please? Especially the part about calling Authorities? I'm
interested to know what changed overnight? Thanks
I have received the monitor and am shipping that back with everything as
we speak. Contact me as soon as possible. Please.
I havent heard anything from you today. Again I have shipped the
product back to you. I dont feel right as a consumer. I will be
returning everything and requiring a refund. Please contact me ASAP as
If you do not I will have to contact all authorities in respect to this
matter. Ok Connie I sent out the PC back to you guys.
It was from soandso so I addressed it back to Lewis.
The post office also notified me insurance wasnt purchased for it when
it was initially sent. However I did purchase the insurance for 11.20
The Tracking # **********************
I left it in there hands between 9:45 am and 10:00am eastern standard
time.
So we are straight one more time. It will be an Intel Pentium 4 3.0 ghz
proccessor (not an intel celeron) with HyperThreading Enabled and
functioning. 1 gig of dual channel ram working in dual channel mode.
The nvidia FX 5200 128mb ram 64 bit graphics card (equivlent or better
not the nvidia MX 4000). All other specs were the same. This was the
agreement in the last e-mail stated below also. If I am correct. Just
the computer stated in the ad. Thanks
Anytime Rob,
Thanks, and we'll look forward to future business. Will look forward to
your bussiness
package, (YES please buy insurance)
Thanks Rob
I will ship first thing tomorrow morning regular shipping the
cheapest.
Is is ok if i purchase insurance. Also I have not recieved the
monitor yet. It will probably come tomorrow some time. Let me know if this is ok. Thankyou for
your patience with me on this and your help I
appreciate it very much. I do hope that you have a catalog for me as
I like some of the other stuff you have advertised for sale on ebay.
See I am going to be starting my own game server company soon and would
probably like to establish some bussiness with a company such as
yours.
You have been very professional under the circumstances and it is much
appreciated. Thanks
Sure thing Rob, fair enough, send the box unit back, and we'll take
care of the rest from there. We will re-imburse your shipping. Please ship as cheap as pos.
however if you don't mind. We'll put a super rush on it!.
Thanks
Again Rob
Finally, I swore 30 minutes ago i was going to bed *smile*
keep forget'n
Ok Connie Thanks. This I would not have bid on that. I bid on the
ad because of those specs listed. What I would like to know is
exactly what am I going to get. I am under the impression that the computer was going to be a
pentium 4 3.0 ghz that has hyper threading
workingwith 1 gig of dual channel working ram and and a 64 bit graphics
card with 128 mb of ram. The ad says Alienware, Im not sure but I dont
believe this is an Alienware. Regardless I understand the whole
senario. I just would like to have the computer advertised as
quickly and painlessly as possible. I will probably ship the whole thing
back to you as I am not good with hardware but I guess there is no easier
way as sending me just the correct parts wont help me at all. I have no
experience with hardware so its tough on my end. I dont care
whether it is or isnt an alienware just that it matches the add. I appreciate your time on this
matter. So how should I handle the shipping????
Rob here is what you should have got with your computer
intel Pentium 4 520 Prescott 800MHz FSB LGA 775 Processor Model
BX80547PG2800E - Retail
64 bit Support: No
Cooling Device: Heatsink and Fan
Hyper-Threading Support: Yes
L1 Cache: 12KB+16KB
L2 Cache: 1MB
Multimedia Instruction: MMX, SSE, SSE2, SSE3
Operating Frequency: 2.8GHz - (3.6Ghz with CoreCell Only)
Series: Pentium 4
Just thought you would like to know what the specs on the real
proc. is suppose to be Ok I understand. I dont believe the ram is dual channel but if it is its
definately not activated. As far as computers go. I know alot about them on the software side
of things and my way around the web. Hardware side of things I am not very good or secure in
what I am doing. Now as far as video cards I have put in a few and removed a few. Proccessors
I have never touched or have done and I dont
think it would be safe for me to do that as I have never done this before.
I am not sure where to go from here. I have removed and replaced ram
on other machines before. As far as graphics card and ram I dont
have a problem but the cpu I dont feel secure enough. Thankyou for
working with me on this at this our. I just got home from work late today and I havent been
able to sleep with all this. I appreciate your
working with me through all this.
Not a probelm Rob, Thanks for understanding. Ok, heres the deal,
I wont know anything about the Ram until morning, but the invoice we got and the package
that i dug up, shows Dual Channel on the package. I will make
good with the Video Card, and the Processor.for now, until the one who marked
the checklist comes in tommorrow. I need to know how much you know
about computers, and would it be feasable that you could return the
video card, and the Proc. to me, and we can return the correct ones. Let me
know what you think. Thanks Again so much Rob.
I totally understand the how those guys in the forums are. They
do know there stuff more then me though. As far as you ripping me off I
dont believe you would delibrately do that. Now the graphics card
you advertised is suppose to be the nvidia FX 5200 64 bit with 128
mb of ram. I have the nvida MX 4000 in there now or so the programs
that I ran say. I would like that fixed. The ram is not dual channel
so I need that fixed. The proccessor dosent support HT. I would like to
have that. The add stated this or I would not have bid on that
machine.
I have seen other machines that you are listing that are nice also
by the way. I would just like to get the machine that was advertised
as this is what I bid on. I appreciate anything you can do to help me
in this matter. You will find that I am pretty easy to work with. But
you can also see from my stand point how a consumer could get upset. I
appreciate your time in this matter. If you could please let me
know what steps I need to take with you now to get this resolved as
quickly and easily as possible. That would be great. Thanks
ps: its amazing how much these guys are pressuring you to call
this a ripoff? Just to keep in touch buddy, I'll do my best to get you
what was listed on the ad, those guys on sites like that are quick to
atagonize something and only have 1 side of the story. Mistakes happen
all the time, and it's what makes us better than most by fixing a problem
rather than ignoring you. I hope you'll feel the same way, after all, if
we were not interested in this, we wouldn't have never emailed ya at all.
Hello its Rob again. I'm getting more upset and well
I'm very
upset. Check this link
http://www.ch-forums.net/showthread.php?s=&postid=432830#post4328
Also I did not give them any information as to where I bought
or who I bought this computer from. But I am very upset. The graphics
card dosent match the specs you advertised. The price of the intel
celeron proccessor which you gave me in the unit is much different
then the one you advertised that it is suppose to come with. Intel Pentium
4 3.0ghz with hperythreading. The ram is not dual channel. I
need a response from you ASAP as to how we can resolve this. Thanks
Please
check this link
http://www.tech-.net/showthread.php?s=&postid=432830#post432830
Also what about the graphics card. You gave me the nvidia MX
4000
not the nvidia FX5200 128 mb 64 bit. So you saying you want
me to overclock this machine when I have no idea what I'm doing as
far as overclocking.
Hi Rob,
That chip is a 2.8 by standard, but the board has MSI Core
Cell which is
what overclocks (designed for it) to set it at 3.0Ghz. - 3.6Ghz
Read the documentation that comes with MSI Core Cell (should
be on cd) It's a setting that clocks it at 3.0Ghz.
Thought we had set it, might have forgotton. Also, The Board
Supports Hyper
Threading, The CPU, I'll double check on and ask about. If
im correct,I
know for sure that processor comes for HT Tech. But i'll
double check just in case. Actually, I have the Box from your system right
here, it Says 2.8 Celeron D with Hyper Threading? I'll take a picture if
needed. To access the core cell, go into BIOS, and goto Dynamic
Overclocking, and there
will be the options in the menus to change the Core, It will
have like, Lt, Gen, Major (as settings) and General I think which is the
highest. This chip and board is rated and designed to operate with core cell.
Tech, you can overclock it to 3.6Ghz, but takes away from the life, prob
shaves 2-3 years of a 8 Year Proc. Life. Sorry bout that though, Email me back
and let me know what you think. Other than that, how did everything else
arive? Windows Working Ok? Monitor Come in yet? Thanks Rob, we'll make sure
your good to go. Thank You PS: Check and make sure HT is not disabled in
the Bios for any reason as well, My LGA socket i had once came with it
disabled.
Let me know, thank You Hello Some of the specs on the computer arent
quite right. For example. Its suppose to be a pentium 4 3.0 ghz
proccessor with hperthreading. The proccessor you have given me is a
intel celeron 2.8 ghz proccessor without hyperthreading. Thats a big
thing. We are going to have to talk about a few things???????
Hi Rob,
USPS says you got your computer today, let me know how
everything is. Don't forget to activate windows, it gives you 30 days, and it's
free with your copy of Windows XP. Thanks Rob
Hello yes I have the tracking numbers and have been
checking
them. Tracking Number 1: LCD
Flat Screen Tracking Number 2:
Computer The tracking number for the computer still shows me
the flat screen monitor shows me last proccessed Jersey City,
NJ yesterday the 12 (Sunday). No worries Connie I will give good
feedback. Thanks
hanks Rob,
Only reason i stress the feedback, is because, good ole paypal limited our
account, because of what they call, suspicious activity. (We sold quite a
few computers, and havn't got any feedback yet) Paypal, now wants us to fax
drivers licence, paperwork, invoices to the computer sales, etc. They
believe it looks suspicious to them not having any feedback. So what they
kindly do? They limited our account from rec, or sending money for 2-5 days
until they either see some feedback, or sure that our account isn't being
hacked, or that we are just plain out scammin people. They shut our paypal
down about 5 hours before 7 ending auctions. Really made things hard. We
have now learned at the evils of paypal. Check out this site
http://www.coscore.com and http://www.paypalsucks.com
Very interesting things about paypal. We are not entirely sure we are even
going to use them anymore. They are for sure however, waiting to see what
happens with your computer. They were very interested in your computer for
some reason. But anyways, thats why We are looking for the feedback once
you get your computer. Others who have purchased, either are too busy, or
don't care, and we are emailing them too. Thanks For your Business Rob,
Catch up with us tommorrow and let us know how everything is.
PS: usps.com is so bad about tracking numbers, wish they showed like ups or
fedex. I'll call the post office and make sure there isn't any problems just
to be sure. Thanks
Dear Rob,
Your computer should be arriving today. Just wanted to
follow up and double check. The tracking numbers should show more.
Please Please,
don't forget to leave good feedback. I hope everything is to
satisfactory. let me
know if you have any problems. I'm also working on
getting you one of our catalogs. Thanks Again Rob.
Rob,
You filed a claim to paypal! As our policy with claims, once you have filed
a claim, its like filing a lawsuite, we will no longer will be able to
contact or talk with you. We will now talk with paypal, and fax
invoices/documents. Once Paypal sees the ad that clearly states in
compliance with ebay, no refunds/exchange only.
Paypal will not honor your claim! We will fax invoices to the parts, and
as soon as they see that the ad says NO REFUNDS/ EXCHANGE ONLY, your claim
will be denied. I wish you had just talked with us rather than taking it
that far. As our policy, if a claim is filed, we handle the claim now with
paypal, and will provide needed documents. I'm sorry you did that Rob, but
the Claim will not be honored, and the system will be returned (with correct
parts).
I really wish you this could have been more civil. Whoever said something to you must have got
to you. People, companies, and even you make mistakes, and thats what makes us labled humans. We
were so willing to work with you, and get it right???? I guess this is how the reputation of
good sellers gets ruined on ebay. Very sorry for the mistake Rob, Policy is Policy. I will also
be contacting our Companies Lawyer who will now contact you. Again as part of policy, when a
claim is filed, our lawyers now have to get involved, and we will no longer communicate with
anyone except ebay and paypal on this issue. Thanks Rob
All that has changed is that I wish not to purchase the product from
you. I have thought it out in my own mind and I dont feel right. I
mean three major components of the system were completely different. By
three major components I mean (cpu/proccessor, ram, video card). I just
have thought it through and from a consumers stand point you can
understand why I would be upset. By authorities all I meant was ebay,
paypal you see this has been eating me up and as I do recollect last
night you said first thing in the morning several times and when I hadnt
heard from you I started to get worried. I mean I sent alot of money.
Well I filed a claim with paypal thats all I did. I basically stated
everything that we had discussed and what the situation is. I have
changed my mind and have found another place to do business. So I will
be going right now to ship the monitor back and all will be in route
back to you. All I request is a direct refund. Surely you must
understand to a certian extent how I or someone could get very upset
under the circumstances. I recieved only have of what was stated as far
as computer components. In any event I have sent back the items. Now I
just wait for your to recieve them. Thanks
Rob,
I'm a little confused, as last nights emails said you were going to
work with this, and now, your requesting a refund?
Explain Please? Especially the part about calling Authorities? I'm
interested to know what changed overnight? Thanks
I have received the monitor and am shipping that back with everything as
we speak. Contact me as soon as possible. Please.
I havent heard anything from you today. Again I have shipped the
product back to you. I dont feel right as a consumer. I will be
returning everything and requiring a refund. Please contact me ASAP as
If you do not I will have to contact all authorities in respect to this
matter. Ok Connie I sent out the PC back to you guys.
It was from soandso so I addressed it back to Lewis.
The post office also notified me insurance wasnt purchased for it when
it was initially sent. However I did purchase the insurance for 11.20
The Tracking # **********************
I left it in there hands between 9:45 am and 10:00am eastern standard
time.
So we are straight one more time. It will be an Intel Pentium 4 3.0 ghz
proccessor (not an intel celeron) with HyperThreading Enabled and
functioning. 1 gig of dual channel ram working in dual channel mode.
The nvidia FX 5200 128mb ram 64 bit graphics card (equivlent or better
not the nvidia MX 4000). All other specs were the same. This was the
agreement in the last e-mail stated below also. If I am correct. Just
the computer stated in the ad. Thanks
Anytime Rob,
Thanks, and we'll look forward to future business. Will look forward to
your bussiness
package, (YES please buy insurance)
Thanks Rob
I will ship first thing tomorrow morning regular shipping the
cheapest.
Is is ok if i purchase insurance. Also I have not recieved the
monitor yet. It will probably come tomorrow some time. Let me know if this is ok. Thankyou for
your patience with me on this and your help I
appreciate it very much. I do hope that you have a catalog for me as
I like some of the other stuff you have advertised for sale on ebay.
See I am going to be starting my own game server company soon and would
probably like to establish some bussiness with a company such as
yours.
You have been very professional under the circumstances and it is much
appreciated. Thanks
Sure thing Rob, fair enough, send the box unit back, and we'll take
care of the rest from there. We will re-imburse your shipping. Please ship as cheap as pos.
however if you don't mind. We'll put a super rush on it!.
Thanks
Again Rob
Finally, I swore 30 minutes ago i was going to bed *smile*
keep forget'n
Ok Connie Thanks. This I would not have bid on that. I bid on the
ad because of those specs listed. What I would like to know is
exactly what am I going to get. I am under the impression that the computer was going to be a
pentium 4 3.0 ghz that has hyper threading
workingwith 1 gig of dual channel working ram and and a 64 bit graphics
card with 128 mb of ram. The ad says Alienware, Im not sure but I dont
believe this is an Alienware. Regardless I understand the whole
senario. I just would like to have the computer advertised as
quickly and painlessly as possible. I will probably ship the whole thing
back to you as I am not good with hardware but I guess there is no easier
way as sending me just the correct parts wont help me at all. I have no
experience with hardware so its tough on my end. I dont care
whether it is or isnt an alienware just that it matches the add. I appreciate your time on this
matter. So how should I handle the shipping????
Rob here is what you should have got with your computer
intel Pentium 4 520 Prescott 800MHz FSB LGA 775 Processor Model
BX80547PG2800E - Retail
64 bit Support: No
Cooling Device: Heatsink and Fan
Hyper-Threading Support: Yes
L1 Cache: 12KB+16KB
L2 Cache: 1MB
Multimedia Instruction: MMX, SSE, SSE2, SSE3
Operating Frequency: 2.8GHz - (3.6Ghz with CoreCell Only)
Series: Pentium 4
Just thought you would like to know what the specs on the real
proc. is suppose to be Ok I understand. I dont believe the ram is dual channel but if it is its
definately not activated. As far as computers go. I know alot about them on the software side
of things and my way around the web. Hardware side of things I am not very good or secure in
what I am doing. Now as far as video cards I have put in a few and removed a few. Proccessors
I have never touched or have done and I dont
think it would be safe for me to do that as I have never done this before.
I am not sure where to go from here. I have removed and replaced ram
on other machines before. As far as graphics card and ram I dont
have a problem but the cpu I dont feel secure enough. Thankyou for
working with me on this at this our. I just got home from work late today and I havent been
able to sleep with all this. I appreciate your
working with me through all this.
Not a probelm Rob, Thanks for understanding. Ok, heres the deal,
I wont know anything about the Ram until morning, but the invoice we got and the package
that i dug up, shows Dual Channel on the package. I will make
good with the Video Card, and the Processor.for now, until the one who marked
the checklist comes in tommorrow. I need to know how much you know
about computers, and would it be feasable that you could return the
video card, and the Proc. to me, and we can return the correct ones. Let me
know what you think. Thanks Again so much Rob.
I totally understand the how those guys in the forums are. They
do know there stuff more then me though. As far as you ripping me off I
dont believe you would delibrately do that. Now the graphics card
you advertised is suppose to be the nvidia FX 5200 64 bit with 128
mb of ram. I have the nvida MX 4000 in there now or so the programs
that I ran say. I would like that fixed. The ram is not dual channel
so I need that fixed. The proccessor dosent support HT. I would like to
have that. The add stated this or I would not have bid on that
machine.
I have seen other machines that you are listing that are nice also
by the way. I would just like to get the machine that was advertised
as this is what I bid on. I appreciate anything you can do to help me
in this matter. You will find that I am pretty easy to work with. But
you can also see from my stand point how a consumer could get upset. I
appreciate your time in this matter. If you could please let me
know what steps I need to take with you now to get this resolved as
quickly and easily as possible. That would be great. Thanks
ps: its amazing how much these guys are pressuring you to call
this a ripoff? Just to keep in touch buddy, I'll do my best to get you
what was listed on the ad, those guys on sites like that are quick to
atagonize something and only have 1 side of the story. Mistakes happen
all the time, and it's what makes us better than most by fixing a problem
rather than ignoring you. I hope you'll feel the same way, after all, if
we were not interested in this, we wouldn't have never emailed ya at all.
Hello its Rob again. I'm getting more upset and well
I'm very
upset. Check this link
http://www.ch-forums.net/showthread.php?s=&postid=432830#post4328
Also I did not give them any information as to where I bought
or who I bought this computer from. But I am very upset. The graphics
card dosent match the specs you advertised. The price of the intel
celeron proccessor which you gave me in the unit is much different
then the one you advertised that it is suppose to come with. Intel Pentium
4 3.0ghz with hperythreading. The ram is not dual channel. I
need a response from you ASAP as to how we can resolve this. Thanks
Please
check this link
http://www.tech-.net/showthread.php?s=&postid=432830#post432830
Also what about the graphics card. You gave me the nvidia MX
4000
not the nvidia FX5200 128 mb 64 bit. So you saying you want
me to overclock this machine when I have no idea what I'm doing as
far as overclocking.
Hi Rob,
That chip is a 2.8 by standard, but the board has MSI Core
Cell which is
what overclocks (designed for it) to set it at 3.0Ghz. - 3.6Ghz
Read the documentation that comes with MSI Core Cell (should
be on cd) It's a setting that clocks it at 3.0Ghz.
Thought we had set it, might have forgotton. Also, The Board
Supports Hyper
Threading, The CPU, I'll double check on and ask about. If
im correct,I
know for sure that processor comes for HT Tech. But i'll
double check just in case. Actually, I have the Box from your system right
here, it Says 2.8 Celeron D with Hyper Threading? I'll take a picture if
needed. To access the core cell, go into BIOS, and goto Dynamic
Overclocking, and there
will be the options in the menus to change the Core, It will
have like, Lt, Gen, Major (as settings) and General I think which is the
highest. This chip and board is rated and designed to operate with core cell.
Tech, you can overclock it to 3.6Ghz, but takes away from the life, prob
shaves 2-3 years of a 8 Year Proc. Life. Sorry bout that though, Email me back
and let me know what you think. Other than that, how did everything else
arive? Windows Working Ok? Monitor Come in yet? Thanks Rob, we'll make sure
your good to go. Thank You PS: Check and make sure HT is not disabled in
the Bios for any reason as well, My LGA socket i had once came with it
disabled.
Let me know, thank You Hello Some of the specs on the computer arent
quite right. For example. Its suppose to be a pentium 4 3.0 ghz
proccessor with hperthreading. The proccessor you have given me is a
intel celeron 2.8 ghz proccessor without hyperthreading. Thats a big
thing. We are going to have to talk about a few things???????
Hi Rob,
USPS says you got your computer today, let me know how
everything is. Don't forget to activate windows, it gives you 30 days, and it's
free with your copy of Windows XP. Thanks Rob
Hello yes I have the tracking numbers and have been
checking
them. Tracking Number 1: LCD
Flat Screen Tracking Number 2:
Computer The tracking number for the computer still shows me
the flat screen monitor shows me last proccessed Jersey City,
NJ yesterday the 12 (Sunday). No worries Connie I will give good
feedback. Thanks
hanks Rob,
Only reason i stress the feedback, is because, good ole paypal limited our
account, because of what they call, suspicious activity. (We sold quite a
few computers, and havn't got any feedback yet) Paypal, now wants us to fax
drivers licence, paperwork, invoices to the computer sales, etc. They
believe it looks suspicious to them not having any feedback. So what they
kindly do? They limited our account from rec, or sending money for 2-5 days
until they either see some feedback, or sure that our account isn't being
hacked, or that we are just plain out scammin people. They shut our paypal
down about 5 hours before 7 ending auctions. Really made things hard. We
have now learned at the evils of paypal. Check out this site
http://www.coscore.com and http://www.paypalsucks.com
Very interesting things about paypal. We are not entirely sure we are even
going to use them anymore. They are for sure however, waiting to see what
happens with your computer. They were very interested in your computer for
some reason. But anyways, thats why We are looking for the feedback once
you get your computer. Others who have purchased, either are too busy, or
don't care, and we are emailing them too. Thanks For your Business Rob,
Catch up with us tommorrow and let us know how everything is.
PS: usps.com is so bad about tracking numbers, wish they showed like ups or
fedex. I'll call the post office and make sure there isn't any problems just
to be sure. Thanks
Dear Rob,
Your computer should be arriving today. Just wanted to
follow up and double check. The tracking numbers should show more.
Please Please,
don't forget to leave good feedback. I hope everything is to
satisfactory. let me
know if you have any problems. I'm also working on
getting you one of our catalogs. Thanks Again Rob.
I only read the original OP and the first few replies...... From reading the sellers "ad" it was obvious this was a scam. If nothing else, i hope you have learned to buy from more reputable resellers. Also, it is obvious that the seller is counting on people not knowing/checking the hardware. If someone calls him on, as you have, then he will "make it right". But most will not, and he profits big time. This was not an honest mistake, it was a rip off no matter how he spins it. Bottom line, this is a scam and even if you get the computer that was advertised, you probably have no real warranty and you've supported a con artist, not something any of us want around.
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