I will continue with the posts made in this other forum all in one post now. I am doing this as to have a place to talk to people about this away from the seller. As I would like to know if any of you have had similar experiences and I would also like to know what I should do and what you would do??????? Please help. Here are the posts from the other forum where I gave the seller a link to. The seller dosent have a link to this forum and I wish them not to for good reasons as that my purchase is still being delt with by them. Well heres whats happening.
Other Forum Posters
Well, it looks like they fidged the processor specs a little.
To get a more accurate picture, I suggest you download and run Everest and CPU-Z.
Other Forum Poster
You didn't get it. It appears you have a very ripoff from what you wanted. The celeron is a very cheap processor. You have the celeron D 335 at 2.8GHz. Very different from the Pentium 4 you should've gotten. SUggest you demand the right computer, or get your money back...
Other Forum Poster
Nope. The RAM, according to CPU-Z, is only single channel.
Yep, it looks like you got ripped off...
EDIT: I'm really not sure what to do about it. Can you return it?
Other Forum Poster
I don't think Celerons are capable of hyperthreading.
The fx5200 is a good deal better than the mx4000
No idea if the ram is dual channel.
Sandra (by Sisoftware) should tell you a lot of this info. Download it from:
http://www.sisoftware.net/index.htm...264&langx=en&a=
And I would recommend demanging your money back, since this is clearly not the computer that was described to you. How much money did you pay for it?
And if you want to check CPU and Video Card stats, try these web pages if it helps you.
CPU: :
http://www23.tomshardware.com/index...el2=18&chart=26
Video:
http://graphics.tomshardware.com/gr..._charts-07.html
Hopefully this helps you. And I think you can report to eBay that the item you received was not as described and they'll back you up on your claims, so I think you should be okay.
Other Forum Poster
Ya, you really got ripped big time
Other Forum Poster
Uh... you should return it and demand what you ordered. If they refuse, you have the ad. That is illegal and you can soo for false information. How much did it cost you? I'm sure it wasn't cheap. You may get two computers out of this...
I'm not kidding about false information either. Look it up, make some calls, and get your damned moneys worth.
After I gave the link of all this to the seller
A Post from the Seller
Hello All,
Just wanted to have my say in this:
Since I am the one who sold the computer. I felt a needed explanation was in order before everyone starts screaming ripoff
While some mistakes can happen, I will admit, the proc, and the video card are not to specifications of the ad, and I will chew someones butt off first thing in the morning, I couldn't help but reply because i noticed although what most of what you guys are saying is tru, it's also very antagonisitc. A good business person always follows up and makes sure things are right, and that exactly what I am trying to do, but i notice you all are quick to post ITS a RIPOFF, DEMAND MONEY BACK, etc? We' not out to rip anyone off, and it goes against our very well virtues. I'm trying to work this out now to get exactly what it takes to get the computer right, and that should be noted for something. Sorry, I just don't think its fair to go telling someone, DEMAND a refund, etc.. A real genuine business oriented person would simply say, Go talk with them and find out how they can make it right. Lets be reasonable here though. Telling someone, that something is a ripoff; Thats a very 1 sided story that we all are bad for sometimes.
You all seem very nice, and hope this doesn't offend anyone. Just want to share my story so everyone has both sides. Thanks Very Much
Other Forum Poster
I didn't mean what I said in a harsh way, but I see how it could have sounded. However, demanding what he ordered is perfectly fine. I didn't mean to go in and yell your head off... I just simply meant that he deserved what was advertised. Also, I didn't expect anyone to give him any tar about it, but if you look around, this whole site is about helping, and we always give a Plan B in case Plan A doesn't work. Nothing personal though...
Raze, looks like she's willing to straighten this out! Looks like the door for opportunity is open, so take it! Tell them what you want, and straighten everything out. And do remember, people are more likely to help if you're polite when you approach them.
The Seller Posting Again
No problem, I completly understand and agree to what you all do. It provides people with the help that they do not sometimes know. We are making arrangments to correct the problem and ship the parts as correctly listed, even if sometimes it means we loose a little money. I understand all of you mean well, and thats appreciative even from my stand point. Just hate for someone to get the wrong impression, and we have worked so hard through out our auction business to maintain a good reputation, we don't want that to be ruined under circumstances that could be avoided. Thanks for Understanding All. I'm glad Rob knows how to find these kinda things out also, as I believe we all should take steps to ensure we get what we pay for. I know I sure do. Thanks All - Good Nite
Other Forum Poster
What did you pay for this POS!?!
Judging by the unprofessional, amateur looking ad, it doesnt surprise me you got much less than what was advertised.....It's like saying, "Here have a banana", and then handing someone an orange. I guarantee you most people dont even check their systems after purchasing like you have done and thankfully you did.
I would say you got ripped off and Connie is now trying to cover his/her/their asses now. Sorry for being blunt but thats the way it is...I would get a refund and buy elsewhere, Ie a local, reputable computer shop, or newegg.com or monarchcomputers.com. Stay away from cheesy, crappy ads.....
Good luck...
I made a Post (the buyer)
Thanks I appreciate all your help in this matter. The owners of the company are online working with me on this matter as we speak. I might consider that iwhat you said vaderpro if any more problems arise but as of right now the owners of the company are in direct contact with me as I type in an attempt to resolve this. I feel that there was a mistake made and they are going to resolve this with me. I do appreciate everyones help in this matter. I do not know that much hardware wise but I am around those who do know (like yourselves) and am able to run the correct programs to check for things. Like I said thankyou all for your suggestions, but the owners have been up very late and are still discussing how we can resolve and seem to be making every attempt to appease me in this matter. So I'm going to work with them on this. I dont believe that they would delibrately rip me off. But from a consumers stand point I was a bit upset at first and came here with the specs for you guys to verify. Again I am going to work with them on this as I believe they are trying to do the right thing and that a mistake has been made. Thanks again for all your help.
Other Forum Poster
I'm just sayin your not the only one this is happening to....
And, whats the name of the company? And please let us know the final result.....Cheers
The seller posting
Just for the Record there Darth Vador, It's not covering anyone?s butts, it's doing the right thing. And even companies like newegg and monarch computers make mistakes (Especially Newegg which we have active accounts with currently) . We get wrong parts in all the time and orders have been mixed up, things have happened. But they do right in replacing the parts as well, and don't ask questions. If you much better, you should try it, and see how easy it might become to you. The above post was amateur, and very un-professional; grammar should also be checked since your calling things amateur. . (Don't these things come with spell checks) Point is, everyone messes up, and it happens. We don't sell anything with the intentions or hopes that no-one will catch it. I think your above comment is opinion based, although very rude. Maybe you should get more of the story before you speak into someone else?s business and start "bluntly" saying things in which you know nothing about. It makes you look very sill and crude. I will say you have every right to feel that way, but it would not be fair to imply that feeling onto someone else, especially when you have no involvement other than what you read. That?s Like giving someone a Banana, and telling them they should hate it. ? Silly don't you think?
The Seller posting again
Oh, and BTW, I will agree that ad looked a little cheesy, but it was the best we had at that time. We have made major improvments in the HTML range there. But, I will give it to ya, the ad was a little "out" of touch from HTML point of view. *smile*
I the buyer posted again
Connie_111 I want you to know I am working with you on this as I have stated in the above post. I only came here for help and I dont take everything I read to heart. I am working with you on this regardless of what is said.
Another Poster
I can see both sides, because my teacher ordered a P3 a long time ago, and he had to have me and the guys fix something. The case said Pentium III, but when we opened it up, he had a Pentium II in there. tisk tisk.
This has happened to many people and unfortunately honesty is not number 1 in people's minds. We should all learn from experiences like these though and make sure that what we get is what we ordered. Even restaurants have problems with this, but we should try to be polite and not jump down their throats because mitakes ARE made. However, if it is not your first experience with a certain company, you need to complain and say that you are constantly getting ripped off. Then demand a refund and not do business with them anymore.
I guess I'm just trying to say "be responsible." Don't overreact, but do make sure you get what you paid for, because you deserve it.
The Seller Posts
No Problem, I understand, I just like forum chit chat sometimes. *smile* and feel it's needed to defend sometimes. Thank you
(Of course, not meaning to out right offend anyone here, even
Dark Vador over there)
Another Poster
Well guys I eat my bannanas, and oranges all the time. But what I want to know connie is how you are going to resolve this issue. Thats false advertizing, but like you said mistakes do happen. I hope your gonna fix Raze's problem ASAP. I hate when people get ripped off. Its happend to me and i know how it feels. And I hope you do not re-nig on your deal. I know if i was in bussness selling computers I would do everything in my power to keep my customers happy. Hope you can make good on this deal can't wait to find out what happens.
The Seller Posts
Ill keep you posted for sure since there has been a nice discussion here on the topic. We will have to either have the parts sent back from Raze, or the entire computer, depending on what he feels comfortable with doing. We'll resend the correct parts either separate or complete with the system again. I know how it feels, we have been scammed before, and it's not a pretty sight. We are trying to keep up with a good reputation, and being a small business, that matters quite a bit here. Raze will get what he paid for, no questions asked. It's only false advertising btw, if we don't correct the problem. If he gets everything corrected, the ad will match the system; all will be ok. And yes, everyone will be double checked before their system will leave out. Sadly, the invoice for raze showed the wrong parts as being right, as the Ad showed something diff.
Another Poster
Connie,
It's nice of you to come to our forum and explain what has happened to your client. I'm sure it was just a mistake that you will fix. The first impression that I got when reading "raze's" post was that he got ripped off. There was no mention of a company involved or whom the seller was. For all I knew he bought it from the guy next door. These types of scams happen all the time. And we all know this. So our defence goes up and we take action.
(Demand your money back) (You got ripped off) (ETC)
The simple fact is, the advertisment vs. what he actually got is like ordering a BMW and getting a Mini Cooper. This is a huge mistake one that is hard to understand how it could happen. But, things do happen and hopefully they get resolved.
ALSO: I've order hundreds of parts from newegg.com and never had one mistake or misorder. May-be it's the person who is ordering them that has the problem?
"raze" if i was in your position, i would send the whole PC back, let them fix the problem and have them resend the PC that you order. Believe me, this is the best way to handle this. If you ordered a pre-built PC, then chances are you don't have the knowledge to build your own. You don't want to run into more problems then it's worth.
oh and CONNIE,
It would be a very nice gesture on your behalf if your company donated a few dollars to this FORUM. Cheers...
The Seller Again
Thanks For understanding. While i must say, Newegg has had mistakes before, not near as much as ebay or any at pricewatch.com. Newegg i would also say is one of my fav. But anyways, I do Have to actually sleep sometime, and i keep getting sidetracked with business. Thanks All
Another Poster
Connie, the funny thing about your "accident" is it shortchanges the customer and not yourself.
I am tired of seeing the excuse that it was just an accident at the customers expense, not the sellers.
Your really need to take care of your customers.
Please do let us know when and how this issue is resolved.
Thank you.
I posted over there today with an update
I have shipped the product back to the seller in less than 24 hrs with the aggreement that it will meet the specs of the ad upon return. Connie has assured me of this without any problems. She has worked hard to assure me of this. Just to let everyone know the proccess that is taking place at this point. Thanks everyone for your help.
Another Poster Today
I think people jumped to conclusions about it being a scam right away due to the selling venue; eBay is notorious for scammers.
I myself still believe it is a scam that got caught. For one, who has brand new Alienware's with FX5200's in them still laying around? I suppose with inventory its possible but... Also, who would buy an Alienware to resell? The markup on those things is already huge, I can't imagine trying to add more. Lastly, were FX5200's and P4 3.0Ghz from the same general time zone? I'm really not sure on that, but the 5200 strikes me as being older.
Other than that, the fact that they call 250Gb "HUGE by today's standards" strikes me as a bit overstated. 400 Gb is HUGE by today's standards. Finally, the 3.0Ghz P4 is definitely not the "newest proc made this year." It's not even the newest proc made last year.
Once again there are possible explanations for most of this, but it's too much for my blood.
Thats it I just wanted to give you guys the senario on all this. Im sry for all this ridiculious posting but Im the buyer and am upset and would like to know what I should do. I did send the product back to the seller today to have it fixed. I needed for you guys here to see the whole situation. I also have the e-mail correspondece from the seller if it will give you a better feel. Let me know. Thanks for anyones help on this matter.
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