Bought a new car but want to return it!!!

SoftwareEng

Senior member
Apr 24, 2005
553
4
81
Ugh!

** Update **
Dealer's mechanic said he'd gladly check it out (no sh^t!). Maybe I can get them to install aftermarket shocks at no extra cost...
************

Bought a new 2006 Hyundai Azera "Limited" with Premium Package for $25K (MSRP $29100 in this config) 5 days ago; drove 600 miles and HATE how it handles on rough pavement. All jittery, bumpy, and rough. Seems diff. from the demo car.

Can I sell it back to the dealer? Return it somehow? I know I'll lose $, but how much?

Yes, should've test-driven more thoroughly, ok, lesson learned. What are my options now?

.................................................
Details:

Car practically "falls" into road pits and cracks 1.5"+ deep. Suspension makes a very loud noise instead of compressing smoothly. But goes great over bumps. Tire pressure 30 as recommended. Car Info
 

Trikat

Diamond Member
May 22, 2003
3,384
0
86
I remember that car being in that commercial bragging about something. I believe it was room or something.
Sounds like the car is leaned a bit towards sport. :D
 

tnitsuj

Diamond Member
May 22, 2003
5,446
0
76
What kind of rough pavement is it? I can't imagine that car is tuned with such a hard suspension.
 

krunchykrome

Lifer
Dec 28, 2003
13,413
1
0
Originally posted by: Trikat
I remember that car being in that commercial bragging about something. I believe it was room or something.
Sounds like the car is leaned a bit towards sport. :D

They claimed that the Azera had more interior space than the BMW 7 series. :confused: I dont know about that though...
 

SirChadwick

Diamond Member
Jul 27, 2001
4,595
1
81
Shite, wish I had thought of that within the first 30 days of owning my 05 Dodge Dakota. Oh well, still a decent truck and I snagged it for 16.5k.
 

waggy

No Lifer
Dec 14, 2000
68,143
10
81
they wont do anything. to bad you signed on the contract BEFORE takeing it on a test drive on such roads.
you can trade it in. but you are going to lose a LOT of money on it. but at least you learned a big leason. to really test drive the car you are going to buy.


but kinda suprised that the car is that way.
 

codeyf

Lifer
Sep 6, 2000
11,854
3
81
Hosed on the return. Craigslist and/or Autotrader.com are your friend now.
 

Fraggable

Platinum Member
Jul 20, 2005
2,799
0
0
maybe something's wrong with it? Use their excellent 10 year warranty they brag about all the time and have them check the suspention.
 

altonb1

Diamond Member
Feb 5, 2002
6,432
0
71
Originally posted by: CPA
Originally posted by: SirChadwick
Originally posted by: LolaWiz
Too bad its not a Chrysler. ;)

What's up w/ Chrysler?

New 30 Day return policy.

I think Saturn still offers that, too, but I could be wrong.

Your best bet is to contact the dealer, but more than likely, you are screwed. Your only real option at this point is to contact another car dealer and use the new vehicle as a trade. youw ill probably take a killing on it, but yuo can see what you owe vs. what the new dealership will give you in trade-value and decide whether you keep it and get used to it or take the financial loss.
 

akubi

Diamond Member
Apr 19, 2005
4,392
1
0
lol you paid 25k for a hyundai.
if you sell now you'll probably lose at least 5k.
 

Ausm

Lifer
Oct 9, 1999
25,213
14
81
Originally posted by: akubi
lol you paid 25k for a hyundai.
if you sell now you'll probably lose at least 5k.


I was thinking the same thing :)


Ausm
 

dullard

Elite Member
May 21, 2001
25,982
4,592
126
Some dealers are quite nice. If you spend more on another vehicle at their dealership, many will be willing to take back the first vehicle without you losing anything. I had a coworker that did it once.

But you might just have better luck in changing your opinions. Learn to love the feel of this new vehicle.
 

Golgatha

Lifer
Jul 18, 2003
12,396
1,069
126
Aftermarket suspension FTW? Would be cheaper than trying to sell/swap the car most likely.
 

zainali

Golden Member
Jun 18, 2003
1,687
0
76
Originally posted by: dullard
Some dealers are quite nice. If you spend more on another vehicle at their dealership, many will be willing to take back the first vehicle without you losing anything. I had a coworker that did it once.

But you might just have better luck in changing your opinions. Learn to love the feel of this new vehicle.

this is the most expensive hyundai out there.
 

MetalMat

Diamond Member
Jun 14, 2004
9,687
36
91
You can knock about 25% off the buy price as soon as you buy it new and drive it off the lot. Thats why I will never buy a new car.