360 Failure rate at 54.2%

[zerogear]

Originally posted by: ObscureCaucasian

Originally posted by: zerogear

Originally posted by: ObscureCaucasian

Originally posted by: Dari

Originally posted by: ChaoZ
It's crazy to read how many times some people have replaced their 360. I would jump ship after 2 failures; at most 3.

These are Americans we're talking about...

It's really not THAT big of a deal if all the replacements are free you know....

Quote of American society mediocrity.

A flaw is a flaw is a flaw. For me putting up with the occasional hadware problem, although frustrating, isn't a big deal. I own a PS3 and could easily do my gaming on that, however it just doesn't deliver the same experience.

So pretty much I consider the 360 superior to both the PS3 and the Wii, so where's the mediocrity?

Really? You don't see it?

 

[Ackmed]

Nice round about way of calling me a fool. Seems you havent changed. You dont have any numbers to disprove the poll. From posts on forums, it looks to be pretty accurate.

 

[mugs]

Originally posted by: Ackmed
Nice round about way of calling me a fool. Seems you havent changed. You dont have any numbers to disprove the poll. From posts on forums, it looks to be pretty accurate.

I thought I was pretty direct in calling you a fool.

I never claimed that I had numbers to disprove the poll, but I did point out the obvious flaws in the poll that render it worthless. I also said that the 50.4% wouldn't surprise me (if it's true) - it's not the 50.4% that made me wonder about the reliability of the poll, it's the 10.6% failure rate for the PS3 that seems several times higher than reality - 10.6% is a very high failure rate (though not in comparison to the Xbox 360), and I think we'd be hearing more about it in the media if the PS3 had widespread problems.

But while a 50.4% failure rate wouldn't surprise me, I'm not going to believe it based on a flawed poll. If your reason for believing such a flawed poll is that it matches what you see on forums that have the very same selection biases as the flawed poll, then yes I will call you a fool directly, or in a round-about way, or however you like it.

As I said in the first reply in this thread, we don't know what the failure rate of the Xbox 360 is, or was, and this poll doesn't get us any closer to knowing.

 

[BenSkywalker]

I never heard anything about bent pins, and I never saw anything like that despite getting the infamous blinking screen on my system.

You must be quite a bit younger then I had thought-

Indeed, worn out connector pins are almost always the source of the terrible blue screens. Luckily, I have found out why the 72 pin connector gets worn out, and how one can EASILY and SAFELY repair it oneself!

Each pin is designed like a spring. When a cartridge is inserted into the system, the pins are depressed, producing just enough tension with the game to get a signal. Nintendo made the NES so that cartridges would not have to be forcefully inserted. Although this is convenient, wear and tear on the poor connector pins is almost inevitable after 5 years of use. You see, after so many insertions, the pins do not return to their firm positions. Instead, they remain depressed even after the cartridge is removed. This results in a loss of connectivity between the game board and the connectors; the NES thinks that no game is present and gives you blue screens and power flashes.

This is very much common knowledge. This is what killed pretty much every first gen NES ever made(not quite all of them, but almost all of them). This is a problem that is due to the design of the machine, not a defect, making it almost universal(would be completely universal with enough use on any machine that didn't suffer some other far more rare issue).

 

[mugs]

Originally posted by: BenSkywalker

I never heard anything about bent pins, and I never saw anything like that despite getting the infamous blinking screen on my system.

You must be quite a bit younger then I had thought-

Indeed, worn out connector pins are almost always the source of the terrible blue screens. Luckily, I have found out why the 72 pin connector gets worn out, and how one can EASILY and SAFELY repair it oneself!

Each pin is designed like a spring. When a cartridge is inserted into the system, the pins are depressed, producing just enough tension with the game to get a signal. Nintendo made the NES so that cartridges would not have to be forcefully inserted. Although this is convenient, wear and tear on the poor connector pins is almost inevitable after 5 years of use. You see, after so many insertions, the pins do not return to their firm positions. Instead, they remain depressed even after the cartridge is removed. This results in a loss of connectivity between the game board and the connectors; the NES thinks that no game is present and gives you blue screens and power flashes.

This is very much common knowledge. This is what killed pretty much every first gen NES ever made(not quite all of them, but almost all of them). This is a problem that is due to the design of the machine, not a defect, making it almost universal(would be completely universal with enough use on any machine that didn't suffer some other far more rare issue).

How old do you think I am? Why does my age matter? The lockout chip also caused flashing power lights and gray screens - you can find info about that on the Internet.

 

[flashbacck]

Originally posted by: Ackmed
Nice round about way of calling me a fool. Seems you havent changed. You dont have any numbers to disprove the poll. From posts on forums, it looks to be pretty accurate.

You're accusing someone of not having numbers to back up their statements, yet you're relying on anecdotal stories from the internet.

 

[BenSkywalker]

How old do you think I am? Why does my age matter?

Age matters as the bent pin issue that killed almost every NES was extremely common knowledge in the 80s, it was comparable to RRoD in terms of awareness in the gamer community. If you were a young kid in the 80s I would understand not knowing about it, but pretty much every gamer I knew of from the teens and older were all well versed on the subject. As mentioned in the link I posted, and I could provide many, many more, fixing the pins back to their default position will almost always fix any NES.

The lockout chip also caused flashing power lights and gray screens - you can find info about that on the Internet

The bypass for playing out of region games? The only reason the lockout chip being disabled should ever make a game work that was from that region would be if the pins weren't making proper contact for signaling.

 

[PingSpike]

Originally posted by: 0roo0roo

Originally posted by: shingletingle
My third 360 just got shipped to Microsoft due to the RROD. I'm considering selling the "new" one they ship back to me and getting the new slim PS3.

I don't know why people keep saying with every new model of the 360, it probably won't fail anymore. It's simply not true.

well they have to fix it eventually if they want to stop bleeding money lol

the survey does miss the important info on what models are failing, if its mostly the initial batch thats being replaced, then its fine really.

Yeah, if Microsoft hadn't extended the RRoD warrenty I could see the "just keep shipping it back to them until their warrenty runs out" as their evil overall goal. As it stands I think they just overestimated the reliability of the fixed units or underestimated how bad they fucked it up the first time.

 

[Drako]

Originally posted by: mugs

Originally posted by: BenSkywalker

I never heard anything about bent pins, and I never saw anything like that despite getting the infamous blinking screen on my system.

You must be quite a bit younger then I had thought-

Indeed, worn out connector pins are almost always the source of the terrible blue screens. Luckily, I have found out why the 72 pin connector gets worn out, and how one can EASILY and SAFELY repair it oneself!

Each pin is designed like a spring. When a cartridge is inserted into the system, the pins are depressed, producing just enough tension with the game to get a signal. Nintendo made the NES so that cartridges would not have to be forcefully inserted. Although this is convenient, wear and tear on the poor connector pins is almost inevitable after 5 years of use. You see, after so many insertions, the pins do not return to their firm positions. Instead, they remain depressed even after the cartridge is removed. This results in a loss of connectivity between the game board and the connectors; the NES thinks that no game is present and gives you blue screens and power flashes.

This is very much common knowledge. This is what killed pretty much every first gen NES ever made(not quite all of them, but almost all of them). This is a problem that is due to the design of the machine, not a defect, making it almost universal(would be completely universal with enough use on any machine that didn't suffer some other far more rare issue).

How old do you think I am? Why does my age matter? The lockout chip also caused flashing power lights and gray screens - you can find info about that on the Internet.

You must not have a Blow Me t-shirt.

 

[herkulease]

This poll while I believe may have issues with the # of respondents and what system they actually own just means that when Microsoft releases its next system it'll have to come out with a standard cover all warranty that much better than usual ones for electronics. By that time internet and # of people connect will be even bigger and you know the press gaming and non gaming will bring up this issue to beat back any negative press and get people willing to be launch models(hardcore gaming fanatics not included)

Hopefully such a move will push sony and nintendo do the same and it'll be a win for everyone.

 

[selvedgeseam]

does the Lemon Law apply to xboxes?

 

[Drako]

Originally posted by: selvedgeseam
does the Lemon Law apply to xboxes?

If you have an xbox automobile, then yes, your states lemon law might apply.

 

[KentState]

In an ironic twist, after reading this post, my Xbox 360 turned on with the dread RRoD. The manufacturer date on the console is 9/7/2006 so I'm just a few weeks away from the warranty expiring. Luckily it was the original one that I use upstairs and not the newer one hooked up to the home theater.

 

[Dari]

Microsoft agrees that the XBOX 360 has a very high failure rate. They want you to buy one anyway.

 

[Saulbadguy]

I have an X-Box PRO unit I bought a few months ago, and while I have not had a red ring yet, it has frozen up on me several times where my PS3 has not.

 

[viivo]

I had an Xbox Pro that I bought in early 2007. It never froze, overheated or RRODd. I gave it to my 11 year old cousin 6 months ago and it's still going strong.

Aren't anecdotes fun when your conclusion is already determined?

 

[ChaosDivine]

Been running a launch revision console for a couple of years now.
Modded it with cardboard shrouds and a few 50mm fans (powered externally) since day one and haven't had any issues whatsoever, aside from the optical drive giving out earlier this year (easy $30 fix - just ordered a new drive and did a PCB swap).

http://i700.photobucket.com/al...dndisturb/FILE0843.jpg

 

[mugs]

Originally posted by: Dari
Microsoft agrees that the XBOX 360 has a very high failure rate. They want you to buy one anyway.

What MS actually said:

"Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry," TG Daily was told by a Microosft spokesperson. "We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of 'most played console' and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out."

About what you'd expect a PR person to say. They don't even acknowledge the existence of any specific issues, because they know that if they do that people will post on forums that "Microsoft agrees that the Xbox 360 has a very high failure rate."

 

[Krakn3Dfx]

Originally posted by: Dari
Microsoft agrees that the XBOX 360 has a very high failure rate. They want you to buy one anyway.

Actually, they didn't say they agreed, they just didn't disagree. Coming at this from any angle would have been a losing proposition for Microsoft, I think all things considered their response was pretty good.

And I'm sure they had a team of PR experts working on it for over a week to get it just right, which is exactly what they needed to do.

 

[Ackmed]

Originally posted by: Dari
Microsoft agrees that the XBOX 360 has a very high failure rate. They want you to buy one anyway.

Its funny that they tout the best warranty in the industry. They have it because of the failures, so... Improving design? Again, they have to because of the failures. How is it improving on performance anyways?

If these results are not accurate, they should have refuted them. But since they didnt, seems they think they're close enough. Which would make this poll valid. Oops!

 

[DaveSimmons]

If they were able to deny the failure rate, they probably would have.

I remember before they admitted to the RRoD how they kept downgrading their reliability claims, from "just as reliable" to "vast majority have had no problems" to finally just "a majority" (which could mean 51%) have not had problems.

But that was for the launch design and Zephyr, before the die shrinks for Falcon and Jasper that drastically lowered power use and heat.

I have no reliability worries about buying a (Jasper) $299 Elite.

 

[Tom]

Originally posted by: DaveSimmons
If they were able to deny the failure rate, they probably would have.

I remember before they admitted to the RRoD how they kept downgrading their reliability claims, from "just as reliable" to "vast majority have had no problems" to finally just "a majority" (which could mean 51%) have not had problems.

But that was for the launch design and Zephyr, before the die shrinks for Falcon and Jasper that drastically lowered power use and heat.

I have no reliability worries about buying a (Jasper) $299 Elite.

would you buy a Jasper xbox 360 if it came with a 90 day warranty ?

 

[DaveSimmons]

would you buy a Jasper xbox 360 if it came with a 90 day warranty ?

No way. After that 90 days the repair cost is $100.

I wouldn't buy a PS3 or wii with just a 90 day warranty either.

If you're trying to save money, there should be a bunch of closeout sales on the 60 GB Pro, Woot had them today for $230 but they've already sold out.

 

[IndyColtsFan]

Originally posted by: DaveSimmons

would you buy a Jasper xbox 360 if it came with a 90 day warranty ?

No way. After that 90 days the repair cost is $100.

I wouldn't buy a PS3 or wii with just a 90 day warranty either.

If you're trying to save money, there should be a bunch of closeout sales on the 60 GB Pro, Woot had them today for $230 but they've already sold out.

Yeah, I was lucky and was able to grab one off of Woot today for use as a Netflix box.

To the people trying to make this a commentary on Americans for accepting "mediocrity," you seem to be missing what a few others have said -- when you buy an Xbox and have 20 games and 4 controllers and then the box dies, it isn't feasible to give all of that up and run out and buy a PS3. You couldn't eBay all those games and controllers and get what you want for them, so you might as well take advantage of the warranty and get it fixed. Believe me, I was upset when mine croaked for the second time, but I had too much invested in games, controllers, franchises in those games, etc. and it would not have been feasible for me to give those up.

 

[Phokus]

haha, MS doesn't deny 54.2 failure rate of the xbox 360, wtf, what a piece of shit:

http://www.engadget.com/2009/0...t-failure-rate-report/

edit: oops, already posted