2 for 1 Sale at Dixiesys Webhosting!! *Deal is OVER*

[amdskip]

Worms, read this:

The passwords were not lost due to a move.

The passwords were only lost on 2 out of 8 servers that had to be patched. It was a Plesk upgrade to fix the OpenSSL security problem and 2 servers lost their user tables in mysql, they also had their Plesk database wiped totally (I had a backup of that, but the user passwords are encrypted so I guess when I dumped it didn't dump the encrypted contents or it dumped them plain text, or the "full backup" Plesk talks about doesn't even back up the passwords, who knows at this point).

You should be happy that Gary does not have access to our passwords. One of the outages was beyond his control because some large bandwith carrier had part of their line go down and that line was in route to Gary's servers. Gary has the servers moving into a different data center where he will have much better access to them and I believe 3 instead of 1 bandwith routes.

Amdskip

 

[Wooster]

Shortly after my last post I received a 2Checkout refund with no explanation. Are you canceling me?

Maybe that's the appology you get from Gary. Who knows!

 

[Devistater]

Originally posted by: slycat

worms IS entitled to his opinion, his rant, his complaints.

Point is i don't see him lying about anything...fact is passwords were lost...etc.

From what I've read so far, he lied about the servers being down to save electricity. (Note, I cut out most of your comments, I just wanted to respond to this specific one). And no, I'm not a dixiesys customer... yet.

 

[Devistater]

Originally posted by: Karsten
Can't we start the special now? Now I have to wait 17 days until I can upgrade my service and find a home for my lost cyberwings domains. Come one... give us a couple extra days and we won't stress you guys out running down the backlog of users jumping on this deal!

Thanks for a good home!

Heheh, I've got a few domains myself from CW. This might be a good home for them

 

[anazoal]

Dixiesys, if you're reading this, there are a lot of ex CW clients looking for hosting*. Could you move up the date of the 2 for 1 deal please?

*I am in no way admitting that I fell for the CW scam

 

[NetworkDad]

Originally posted by: anazoal
Dixiesys, if you're reading this, there are a lot of ex CW clients looking for hosting*. Could you move up the date of the 2 for 1 deal please?

*I am in no way admitting that I fell for the CW scam

I'd imagine that Gary is waiting so that he can build and have some new servers ready to go. He ran this same sale in all of July, and doubled his customer base in one month.

~Jason

 

[igowerf]

My experience with Dixiesys so far has been pretty good. The downtime was pretty annoying but I found that their tech support is excellent. My site is linked in my sig.

 

[bradm20]

I just signed up for Dixiesys recently and have been very happy. I have gone through a bunch of lousy hosts recently, and so far Dixiesys has been great. I received a welcome email about an hour after I joined. I submitted a touble tricker to have a MySql database created for me, and to my surprise I got an email in just over an hour telling me it was setup. Great service so far.

 

[darkjester]

The Ensim interface doesn't look too bad from the demo I saw at their site, but I couldn't find any way to set user aliases for email. Is this still possible via Ensim? That's one of my favorite features that the Cobalt interface provides, and that way I can alias the heck out of one email address. I really wouldn't want to lose that functionality.

Anyone?

 

[NetworkDad]

Originally posted by: darkjester
The Ensim interface doesn't look too bad from the demo I saw at their site, but I couldn't find any way to set user aliases for email. Is this still possible via Ensim? That's one of my favorite features that the Cobalt interface provides, and that way I can alias the heck out of one email address. I really wouldn't want to lose that functionality.

Anyone?

I can't imagine the ensim interface not providing aliases - I cant vouch for that though, as i am on a plesk server at dixiesys. I'd send an email to sales@dixiesys.com and just verify with them...

Good luck,

Jason

 

[Wooster]

The Ensim interface doesn't look too bad from the demo I saw at their site, but I couldn't find any way to set user aliases for email.

Yes, it can be done.

1. Go to Services (left menu).
2. Go to Sendmail SMTP Server with pencil icon.
3. This is where you add your aliases.

I have tried Cobalt, Plesk and Ensim. Ensim got the best email aliases feature I have seem.

Good luck!

 

[Devistater]

I found a handy page for the stats on dixiesys. BTW, I think the uptime is since last reboot of the stats machine, 4 days ago.
http://stats.dixiesys.com

 

[dakata24]

Originally posted by: Devistater
I found a handy page for the stats on dixiesys. BTW, I think the uptime is since last reboot of the stats machine, 4 days ago.
http://stats.dixiesys.com

cool. that'll come in handy..

 

[Wooster]

I found a handy page for the stats on dixiesys. BTW, I think the uptime is since last reboot of the stats machine, 4 days ago.

Cool, that's something very useful and very handy. Next time I don't have to check the forum for the status of my hosting server.

Thanks.

 

[hamburglar]

Dixiesys is a great company! Their support group is unrivaled!

 

[JackMDS]

Yeah Dixiesys is Bad.

We pay for a VW Beetle

We get a BMW.

And we complain that there is no additional Lamborghini in our garage.

 

[darkjester]

Thanks for the info Wooster and NetworkDad!

edit: Found it right where you said it was, Wooster. Follow-up question: I see you can add an alias, but can you add multiple at once for a user? I tried messing with the demo, but it doesn't take (multiple or single alias adds -- but it's just a demo). For example, if I have a user named Bob Smith and my domain, I currently have Bob aliased to bobs, bsmith, bobsmith, bob.smith, bob_smith@[i]mydomain.com[/i]. Would I have to add five additional aliases at a time or is there a way to say "bobs, bsmith, bobsmith, bob.smith, bob_smith all belong to Bob" in one fell swoop?

Thanks again!

 

[Bullhonkie]

Extremely satisfied Dixiesys customer here, and I've been with them since about the beginning of the year. I have not had any big issues, support turnaround time is reasonable, and everything works as expected. Looking forward to the 2 for 1 deal next month!

 

[Wooster]

: I see you can add an alias, but can you add multiple at once for a user?

Darkjester,
Good question! I have never done it myself. I remember you can add multiple alias at once in Cobalt. One easy process.

I just tried it out in Ensim CP. Unfortunately you can only add one alias at a time. I tried to add multiple alias seperate by comman, and it gave me an error message saying "Alias contains invalid characters! It must contain a string without space or special characters." Guess you have to enter one at a time. Good thing is we have unlimited alias entries.

BTW, I found this online. Hopefully it will be helpful to you.

 

[NetworkDad]

Update: I've posted a FAQ in the original post on how the 2 for 1 sales work at dixiesys.

Or, you can look at the faq here.

 

[Capster]

Either I'm a little dense or I read the faq as not being able to double my current plan I have through Dixie unless I upgrade it which that upgraded plan would then take advantage of the 2 for 1 deal. That kinda bites if that's the case. I was late for the last one and now apparently too early for this one. Someone please correct me if I'm wrong here.

 

[Acts837]

Cap, I read it the same way you did. The 2 for 1 is only if you are *new* or *upgrade*. I'm not a customer yet, but will be Oct 15th.

 

[AODOnline]

Devistater:

How'd you find that page. Its still experimental last I knew.



To: Worms,

That info about shutting servers down to save electricity, crock of crap, funny, but a blantant lie. I read though http://forums.dixiesys.com every day, I also look at the helpdesk anouncements everyday. Never seen anything about that.

The only problems were
#1 A AT&T CORE Router Outage that took most of Alabama and other south eastern routes on AT&T's network out.
#2 Patching ALL servers for the OPENSSL exploit.
#3 Removing the crap a hacker managed to put on a server that wasn't patched fast enough.
#4 PHYSICALY moving servers from the old Data Center to new datacenter.
(WHICH WAS ANNOUNCED MANY TIMES on the forums and the HelpDesk)
#5 Password Table being lost on 2 Plesk servres due to the Plesk patch.(Nothing Dixiesys could do about it.)

 

[worms]

Well, maybe they didn't do it to save electricity. They did it to save the trouble of getting the mirror servers online in the new location before shutting down the old servers. I know they're a discount host and all but I just didn't expect them to walk up to a perfectly functioning rack of servers one day, pull the plug and start lugging them out to their cars for a road trip. As far as I'm concerned, it might as well have been done to save electricity.

As you and others have noted, there have been a great number of recent outages. As I have noted, other than some forum posts, Dixiesys has done nothing to inform their customers of the status (or future status) of the servers. In my book that adds up to pretty lousy service worthy of gripe. They reply promptly to e-mails and forum posts which is great but they really do a poor job of initiating any communication. I still have no idea why they refunded my service fee because they haven't sent me an email, put a note on my account, or called me to explain.

JackMDS: BMW's certainly have a reputation for unreliability, but I think you're being a bit harsh. They've really improved substantially in recent years.

 

[Wooster]

AODOnline:

Welcome aboard! I really appreciate all the help you provide over the Dixiesys forum.