YAY! I MIGHT GET FIRED!!!! WOOHOO!!

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
:frown:

My company has literally doubled my work load and cut my required call times. One of my supervisors came over to me and talked to me this morning. If I don't get my call times down, I'm fired. :|

These pig fvckers...

The company that owns us is giving 15million in bonuses to it's execs, but we get our printing rights taken away due to the company not having enough money. Then I have to deal with idiot techs. Here's the funny thing: I can train both Tier1 and Tier2, and I'll get fired for my fvcking call times too high because tools and the computers are too slow to do everything they want me to do in the time alotted. Since they changed what we have to do (doubled our work load), our stats as a call center have gone to the GROUND. We are now DEAD LAST instead of FIRST PLACE. Our stats are the sh|ttiest I've seen them in the two years that I've been here. And that's saying something. Most techs don't last 6 months. The ones that do usually get burnt out at 18 months.

Fvck this place :|
 

gopunk

Lifer
Jul 7, 2001
29,239
2
0
man i saw the hottest chick not 20 minutes ago....

full breasts.... like C cup... tight brown sweater... tight brown denim skirt... nice curvy hips..... oh MAN. and she had the cutest frown on her face. and the way her body moved.... oh god help me
 

gopunk

Lifer
Jul 7, 2001
29,239
2
0
Originally posted by: BDawg
pics?

jesus if i had a camera, i might have....

but i was hungry and on my way to food. unfortunately, the goddamn burgerplace is closed :| so now, no number, no food :(
 

Scarpozzi

Lifer
Jun 13, 2000
26,392
1,780
126
Sorry to hear that man. I just got a scare a few mins ago. I went to my mailbox and snagged the only letter in my box. I opened it up and it was a pink slip!! Turns out it was just my fee waiver form for next semester.... w00t!!! Free classes rock!
 

gopunk

Lifer
Jul 7, 2001
29,239
2
0
just read your story ffmcobalt, that blows chunks. key the bastard's car or something :)
 

Mill

Lifer
Oct 10, 1999
28,558
3
81
Originally posted by: gopunk
man i saw the hottest chick not 20 minutes ago....

full breasts.... like C cup... tight brown sweater... tight brown denim skirt... nice curvy hips..... oh MAN. and she had the cutest frown on her face. and the way her body moved.... oh god help me

Damn and you didn't get any pics? WTF is wrong with you? Eh?
 

no0b

Diamond Member
Jul 23, 2001
3,804
1
0
Originally posted by: gopunk
just read your story ffmcobalt, that blows chunks. key the bastard's car or something :)

yea good story hope it all works out okay
 

gopunk

Lifer
Jul 7, 2001
29,239
2
0
Originally posted by: Millennium
Originally posted by: gopunk
man i saw the hottest chick not 20 minutes ago....

full breasts.... like C cup... tight brown sweater... tight brown denim skirt... nice curvy hips..... oh MAN. and she had the cutest frown on her face. and the way her body moved.... oh god help me

Damn and you didn't get any pics? WTF is wrong with you? Eh?

even if i had a camera with me, pics would not do her justice... she demands to be seen in 3d! aieee.



sorry for hijacking your doublepost btw ffmcobalt. you should reduce your call times by hanging up on people prematurely :p
 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
Originally posted by: gopunk
Originally posted by: Millennium
Originally posted by: gopunk
man i saw the hottest chick not 20 minutes ago....

full breasts.... like C cup... tight brown sweater... tight brown denim skirt... nice curvy hips..... oh MAN. and she had the cutest frown on her face. and the way her body moved.... oh god help me

Damn and you didn't get any pics? WTF is wrong with you? Eh?

even if i had a camera with me, pics would not do her justice... she demands to be seen in 3d! aieee.



sorry for hijacking your doublepost btw ffmcobalt. you should reduce your call times by hanging up on people prematurely :p

We get fired for hanging up on one customer even once.
 

Scarpozzi

Lifer
Jun 13, 2000
26,392
1,780
126
Hang in there as long as you can. If your managers know what's up, they'll hopefully pass the message up the line if they have any balls. I was in a similar situation about a year ago and I got the heck out because we were getting overrun with new calls. I was lucky before they started trying to train me on how to be a camera technician. If you don't think things will improve, start looking around and see if you can find a job that makes you happier.
 

Evadman

Administrator Emeritus<br>Elite Member
Feb 18, 2001
30,990
5
81
dude... I just tried saying "okay, ma'am, go ahead and open up your browser to see if you can browse" and I ended up saying "okay, ma'am, go ahead and open up your *looking through this thread* bra to see if you can - uh... I'm terribly sorry I meant open up your browser to see if..."

She laughed, so hopefully she wasn't offended
--ffmcobalt

Will you pick a thread? :) Seriously, I think everyone on AT should call nik so he can get his times down.
 

Saltin

Platinum Member
Jul 21, 2001
2,175
0
0
Less posting, more work ;)

Seriously, I've never been a big fan of "call times" as a statistic used to measure how well a help desk is operating.
My advice to you? Leverage your experience and get off the help desk.
 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
Originally posted by: Scarpozzi
Hang in there as long as you can. If your managers know what's up, they'll hopefully pass the message up the line if they have any balls. I was in a similar situation about a year ago and I got the heck out because we were getting overrun with new calls. I was lucky before they started trying to train me on how to be a camera technician. If you don't think things will improve, start looking around and see if you can find a job that makes you happier.

manager = supervisor

they're the ones that are going to fire me
 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
Originally posted by: Saltin
Less posting, more work ;)

Seriously, I've never been a big fan of "call times" as a statistic used to measure how well a help desk is operating.
My advice to you? Leverage your experience and get off the help desk.

I'm not a help desk. I'm a senior tech at the Tier2 level. The only people above me are the NOC.
 

Booster

Diamond Member
May 4, 2002
4,380
0
0
I MIGHT GET FIRED!!!!

You know, I also can get fired. And I'm fully expecting it. The business of people for whom I work is rapidly going down. One wise (I think) and highly successful man once said to me: 'You gotta start looking for a new job right after you have found your present one'.