Wow, Geek Squad prices are crazy

[fbrdphreak]

Originally posted by: KLin
People are retarded in regards to computers.

/thread

Seriously.

What you idiots (OP and others) who complain about tech services prices (GS or not) don't understand is that people who don't know anything about computers will pay other people good money to do what they need done CORRECTLY and QUICKLY.

Would you complain about prices on repairing your car if you knew NOTHING about cars? Personally I think people paying $50 for an oil change is a damn ripoff, but if you need it done quickly and correctly & DIDN'T know htf to do it yourself or didn't have the time wouldn't you pay $50? I think you get my point, which I'm sure has been 15 billion other times by other people calling you an idiot as well.

 

[HonkeyDonk]

Originally posted by: fbrdphreak

Originally posted by: KLin
People are retarded in regards to computers.

/thread

Seriously.

What you idiots (OP and others) who complain about tech services prices (GS or not) don't understand is that people who don't know anything about computers will pay other people good money to do what they need done CORRECTLY and QUICKLY.

Would you complain about prices on repairing your car if you knew NOTHING about cars? Personally I think people paying $50 for an oil change is a damn ripoff, but if you need it done quickly and correctly & DIDN'T know htf to do it yourself or didn't have the time wouldn't you pay $50? I think you get my point, which I'm sure has been 15 billion other times by other people calling you an idiot as well.

:thumbsup:

Couldn't have said it better myself.

 

[spunkz]

29 for a ram install isn't bad at all

 

[Fullmetal Chocobo]

Originally posted by: aplefka
$89 - Back Up Your Data - Save up to 4GB of your important information to DVD.
My complaint: For $89 you could get 200 blank DVDs. That's 800GB. Yes, it does cost money for the burning software and burner itself, but $89 for one DVD of data? That's ridiculous. That's high for even 10 DVDs of data. I'd do the same for $10 plus $1 for each DVD.

LOL. I would love to take my server up there, and get them to start backing up 1.24TB. That would be great... I wonder if they even know what RAID is...

Holy sh!t. That would cost me $27,590. Wow.
Tas.

 

[CravenTacos]

I worked a squad position as my 2nd job for a brief stint this summer. And yes the prices are excessive. Corporate actually wants you to charge them a $60 diagnostic fee for you to even check the PC into the store. So if a customer needs more memory, they pay $60 diagnostic, $30 install, plus the price of the memory. Same thing applies if they need a modem or any other add on card, yet the install price is $39 for those.

The data backup used to be $60 an hour (yes, per hour regardless if you let it run overnight and no one is there) but they realized we were only charging them the $60 regardless. so they raised it to $89 and try to limit the amount of data it covers. But so long as they provided the DVD's or the HD, we didn't care. Oh, and we were supposed to charge them $60 diagnostic as well of course.

The advanced security setup is fairly ridiculous. You're buying spysweeper and NAV/Trendmicro. You're paying $29.99 twice, one for each product to be installed. And another $29.99 for the geeks to customize the system. A customization is bascially just running updates for both applications, the windows updates, and deleting AOL and the like off the PC. The precinct software is merely bulk purchased OEM that is only sold for this purpose.

I left the company because they I simply couldn't take them ripping people off. They brain wash the employees into thinking this is a good thing, yet they never reward the employees. My final straw was 2 seperate customers who each paid over $300 in services (not including parts) to have their aging Penitum 2's fixed. $60 diagnostic, $89.99 data backup, $60 OS install, and the advanced security setup $90 worth of services). One had a bad HD while the other had a bad modem, so cost of the hardware plus $39.99 for the install. One of the PC's belonged to a girl who used it to talk to her fiancee who was stationed in Iraq. We had the PC for over a week and were going to charge her ~$470 plus a little tax for the soft/hardware. I refunded all of her money, sold her a new computer that could actually run the software we were going to sell her, transferred her data, saved her about $50, and turned in my 2 weeks.

 

[PsharkJF]

Guess I should get in on this >=D

 

[imported_Kensai]

Originally posted by: tasburrfoot78362

Originally posted by: aplefka
$89 - Back Up Your Data - Save up to 4GB of your important information to DVD.
My complaint: For $89 you could get 200 blank DVDs. That's 800GB. Yes, it does cost money for the burning software and burner itself, but $89 for one DVD of data? That's ridiculous. That's high for even 10 DVDs of data. I'd do the same for $10 plus $1 for each DVD.

LOL. I would love to take my server up there, and get them to start backing up 1.24TB. That would be great... I wonder if they even know what RAID is...

Holy sh!t. That would cost me $27,590. Wow.
Tas.

So.. If it's $27,590 for 1.24TB.. How much for 7TB?

 

[BigJ]

Originally posted by: spidey07

Originally posted by: hypn0tik
They can charge that much because there are people who don't know better and are willing to pay for them. They profit off of people who are completely clueless about computers.

Kinda like...oh say

A plumber
An Electrician
A landscaping service
HVAC repair
Deckwork.

Just about anything. That's how this country works. Think about the charges on labor for a plumber, electrician and HVAC repair. They do things many people are pretty clueless about.

Bingo! This really is a horrible rant. I'm glad at least some people understand how much money peace of mind and speedy service without a hassle is worth to some people.

It's the exact same case with any other tradesman or artisan.

Hell, I've done electrical and plumbing work with my father a few times. In recent memory, we received $200 to install a patio light and switch, and the other time we simply replaced the seals on a few leaky faucets, checked the pipes, and got another $150 for that.

 

[spidey07]

Originally posted by: BigJ

Originally posted by: spidey07

Originally posted by: hypn0tik
They can charge that much because there are people who don't know better and are willing to pay for them. They profit off of people who are completely clueless about computers.

Kinda like...oh say

A plumber
An Electrician
A landscaping service
HVAC repair
Deckwork.

Just about anything. That's how this country works. Think about the charges on labor for a plumber, electrician and HVAC repair. They do things many people are pretty clueless about.

Bingo! This really is a horrible rant. I'm glad at least some people understand how much money peace of mind and speedy service without a hassle is worth to some people.

It's the exact same case with any other tradesman or artisan.

Hell, I've done electrical and plumbing work with my father a few times. In recent memory, we received $200 to install a patio light and switch, and the other time we simply replaced the seals on a few leaky faucets, checked the pipes, and got another $150 for that.

Yeah. That's what bothers me about this rant.

That somehow knowing about computers is some kind of special "I'm smart and others are dumb for paying for it" mentality.

No, you're not smart. One just happens to know about computers and you're just like every other specialized trade out there. Its a healthy dose of reality that a whole bunch need to get.

A plumber who works on a things you plug into the wall. But don't scoff at a plumber or eletrician. They make killer bank for things they think are simple and probably post rants about how dumb customers are because they couldn't figure out that their kid flushed a stuff toy down the toilet and are willing to pay them 80 bucks an hour to fix it.

 

[Rubycon]

Originally posted by: tasburrfoot78362
I wonder if they even know what RAID is...

Stuff to keep the ants away from the picnic basket.

 

[Leros]

Originally posted by: SouthPaW1227
What pisses me off is PEOPLE PAY THESE PRICES!!!!!!!!!!!!!!

Seriously, computers aren't THAT hard to "get". I hate Best Buy and all the affiliate companies that are tied to it. We should burn it down.

My mother can barely use the microwave. Anything other than "Timed Cook" is beyond her skills. These computer companies are for people like her.

I'll guess than in the next 20-30 years, the prices for such services will fall as a more tech savy group of consumers rises.

 

[spidey07]

Originally posted by: JToxic

Originally posted by: SouthPaW1227
What pisses me off is PEOPLE PAY THESE PRICES!!!!!!!!!!!!!!

Seriously, computers aren't THAT hard to "get". I hate Best Buy and all the affiliate companies that are tied to it. We should burn it down.

My mother can barely use the microwave. Anything other than "Timed Cook" is beyond her skills. These computer companies are for people like her.

I'll guess than in the next 20-30 years, the prices for such services will fall as a more tech savy group of consumers rises.

Just like the price for an electrician/plumber/hvac/mechanice will fall.

Not gonna happen.

Specialized trade.

 

[KoolDrew]

Originally posted by: KLin
People are retarded in regards to computers.

/thread

 

[tami]

start your own business and compete with them.

 

[thejackal1]

I say more power to them if people are willing to pay those prices.

 

[imported_goku]

Norton and macassfee sucks balls, kaspersky is where its at

 

[kranky]

You can be assured that BB has carefully researched their prices and set them at the optimum level - maximizing profits while minimizing the number of people who won't pay.

People could learn how to do it, but they don't care. They don't mind paying! You could take a class for $35 at our community college and get 25 hours of instruction on PC repair and troubleshooting, but obviously most people prefer to pay BB instead of spending 25 hours (and $35) learning how to do it themselves.

And I bet half the time they install RAM for $29, the customer brings it back later claiming the store damaged something else, infected it with spyware, or some other clueless complaint.

I don't think the prices are ridiculous, even though I wouldn't pay them. It's a service for people who need something done and can't do it themselves.

Now, what they ought to do is have each store's Geek Squad do some free work on PCs at various area non-profits who can't afford to pay a tech. The GS could pick one organization a month and spend an evening or Saturday taking care of the spyware, backups, networking, etc. There are a lot of places like that in desperate need of help and can't pay.

 

[everman]

High prices are good, it lets the little guy still make money doing that stuff.

 

[Fullmetal Chocobo]

Originally posted by: Kensai

Originally posted by: tasburrfoot78362

Originally posted by: aplefka
$89 - Back Up Your Data - Save up to 4GB of your important information to DVD.
My complaint: For $89 you could get 200 blank DVDs. That's 800GB. Yes, it does cost money for the burning software and burner itself, but $89 for one DVD of data? That's ridiculous. That's high for even 10 DVDs of data. I'd do the same for $10 plus $1 for each DVD.

LOL. I would love to take my server up there, and get them to start backing up 1.24TB. That would be great... I wonder if they even know what RAID is...

Holy sh!t. That would cost me $27,590. Wow.
Tas.

So.. If it's $27,590 for 1.24TB.. How much for 7TB?

$155,750. *eg*.
Tas.

 

[imported_goku]

Ugh I remember two of my HDDs stopped being detected by my system and since it was a 440BX based system, I couldn't natively fix the drive (Over 32GB) so I went to frys and asked them to do a quick check to see if the drive could be detected. First drive (60GB) had no data issues, data was perfectly preserved and the second drive was asked to be formatted (80GB) which meant I needed to do some data recovery..

They charged me $70!!! Just to take my HDDs, hook it up to the IDE cable on their gigabyte based system and to open my computer so see if the drive work!!! All it took was $10 fvcking minutes! GRR So I purchased an ABIT IC7-G which is my current motherboard today so I could natively access the data on the drive..

 

[Xephian]

Originally posted by: goku2100
Norton and macassfee sucks balls, kaspersky is where its at

Yeah, I use it too. Best AV software out there.

 

[aplefka]

Originally posted by: spidey07

Originally posted by: BigJ

Originally posted by: spidey07

Originally posted by: hypn0tik
They can charge that much because there are people who don't know better and are willing to pay for them. They profit off of people who are completely clueless about computers.

Kinda like...oh say

A plumber
An Electrician
A landscaping service
HVAC repair
Deckwork.

Just about anything. That's how this country works. Think about the charges on labor for a plumber, electrician and HVAC repair. They do things many people are pretty clueless about.

Bingo! This really is a horrible rant. I'm glad at least some people understand how much money peace of mind and speedy service without a hassle is worth to some people.

It's the exact same case with any other tradesman or artisan.

Hell, I've done electrical and plumbing work with my father a few times. In recent memory, we received $200 to install a patio light and switch, and the other time we simply replaced the seals on a few leaky faucets, checked the pipes, and got another $150 for that.

Yeah. That's what bothers me about this rant.

That somehow knowing about computers is some kind of special "I'm smart and others are dumb for paying for it" mentality.

No, you're not smart. One just happens to know about computers and you're just like every other specialized trade out there. Its a healthy dose of reality that a whole bunch need to get.

A plumber who works on a things you plug into the wall. But don't scoff at a plumber or eletrician. They make killer bank for things they think are simple and probably post rants about how dumb customers are because they couldn't figure out that their kid flushed a stuff toy down the toilet and are willing to pay them 80 bucks an hour to fix it.

Yet another troll who didn't read the thread. I said I don't feel like I have any special knowledge of computers. Your reading comprehension is obviously that of the kid who flushed the stuff toy down the toilet.

And to all you people comparing PC repairmen to mechanics/plumbers/handymen, you do not NEED computers to go on with your life, and there are NO laws about what you need for your computer. You're just like the people who consider cars to be "investments" and compare them to houses.

I'm glad so many of you have elongated your epenises today and got that extra confidence booster by laying the smack down when it comes to your knowledge of business in this thread, because it has really been beneficial. :roll:

I hope that you spend some money on some kind of reading self-help program though, as most of you who are trying to justify these prices are the ones who don't read the whole thread.

 

[ruffilb]

Originally posted by: cjgallen

Originally posted by: KLin
People are retarded in regards to computers and cars.

/thread

 

[spidey07]

OK genius.

Just what makes these prices so high?

And sure, knowledge of business is exactly where we are coming from. The price of services is what the market will bear. Nothing less and rarely more.

It is EXACTLY like any other service industry. Why not rant about a house cleaning service that charges 100 bucks to clean your house?

Same freakin' thing.

OMG!!! I could clean my house for a lot less.

Face it. Guys who work on computers doing this kind of stuff are nothing more than electronic maids.

 

[bonkers325]

cuz people are idiots