Why do I work in IT

[hanoverphist]

Originally posted by: CRXican
pathetic

It's a wonder how people like that survive on a daily basis

not really. if shes an accountant and not a device techie, telling her to put it in the cradle while charging could essentially be the only part she heard when you said plug in the cable and put it in the cradle to charge. not odd at all to me, but when dealing with IT matters i tend to try to look at the probs from their side, not a pompous IT guys side. i deal with too many asshats with titles in too many govt IT offices to not know they all think they are way above everyone else where tech is considered.

 

[sao123]

Originally posted by: Fingolfin269
You are in the wrong field if it pisses you off that someone doesn't know how to operate the electronics you're supposed to support. It would be different if she was blaming you but I'm sure she felt like an idiot after you left. Isn't that enough for your ego?

WRONG!
my job to support electronic devices includes fixing a broken device, not educating the stupid user how to use it...

you wouldnt take your new car to a mechanic garage to learn how to put gas into it... would you?

thats what users manuals are for.
its not my problem if you are too fucking lazy to read them

 

[FuryofFive]

Originally posted by: sao123

Originally posted by: Fingolfin269
You are in the wrong field if it pisses you off that someone doesn't know how to operate the electronics you're supposed to support. It would be different if she was blaming you but I'm sure she felt like an idiot after you left. Isn't that enough for your ego?

WRONG!
my job to support electronic devices includes fixing a broken device, not educating the stupid user how to use it...

you wouldnt take your new car to a mechanic garage to learn how to put gas into it... would you?

thats what users manuals are for.
its not my problem if you are too fucking lazy to read them

thank you 🙂 thats exactly what i would have said, had you not said it. i have no problem fixing something, but when you start asking why. sometimes there is no answer.
just like he said, you wouldnt ask the mechanic how he fixed your car...so dont bother us. I took the time to learn this stuff. maybe you should do the same heh.

 

[VoteQuimby]

Think of it as job security.

 

[SandEagle]

"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so." - Gandhi

 

[dainthomas]

Originally posted by: hanoverphist

Originally posted by: CRXican
pathetic

It's a wonder how people like that survive on a daily basis

not really. if shes an accountant and not a device techie, telling her to put it in the cradle while charging could essentially be the only part she heard when you said plug in the cable and put it in the cradle to charge. not odd at all to me, but when dealing with IT matters i tend to try to look at the probs from their side, not a pompous IT guys side. i deal with too many asshats with titles in too many govt IT offices to not know they all think they are way above everyone else where tech is considered.

Does she call IT to teach her how to plug in a toaster? You don't don't have to be a "pompous IT guy" to know that electricity doesn't come out of thin air. How long would it have taken that lady to think about whether a cheap piece of plastic can really charge a cell phone? It's called common sense, not being a "device techie". :roll:

BTW, I'm not in IT but I do feel the need to defend the OP against some of the flaming in this thread. Seems like he's just venting about having stupid things like this taking time away from actual technical issues.

 

[sswingle]

Originally posted by: StarsFan4Life

Originally posted by: Goosemaster
RIM was on crack when it designed the 72xx and hell even the 87xx stands. Absolutely the most pointless use of materials ever.

You're wrong. The 7290 was the best device RIM could offer. You could run that thing over with a car and it would still work (we tried). These new ones break if you drop them on a pillow.

Uh...he's talking about the stands there.