Recently had our companies Verizon wireless rep inform me of a promotion. For every smart phone line we re-upped for a 2 year contract and new device, we could get a $100 credit per line. Fine, I'll take our 15 smart phone lines, upgrade their iPhone 4's to the 99 cent iPhone 5c, and our company can enjoy the $1500 credit on our bill. Easy, right? Nope. At Verizon wireless they want to make you work for it. After providing a list of the 15 lines to upgrade and instructions to the our rep, they upgraded 1 line that they weren't supposed to, and they upgraded 5 of the other lines twice. I ended up getting 6 phones that I wasn't supposed to get. Verizon rep apologizes, personally picks up the extra phones.
Today, I have a moment to do the first of the upgrades. Of course, the phone fails to activate, 30 minutes on the phone with customer service... Power it off, on, wifi, cellular, stand by the window, pull the sim card, clean the sim card, read the number off the sim card, read the device id, repeat repeat, never works. I ran out of time because the guy needed his phone back. I'm looking forward to going through this with 14 other devices...
Verizon wireless is fricking horrible