Originally posted by: waggy
The waitress said they couldnt do that. I asked for amanager and explained that sevice sucked and i was not paying 20%. He said that is part of the bill and if i dont pay he will call the cops. I said go ahead and sat down and asked his name for when i call corprate and tell them about htis. he went back and got me a new reciept.
I still called corprate and got a $10 coupon heh.
1) usually a place states these rules plain and simple. If you decide to eat there you are agreeing to the rules. It's a free country. I can make a restaurant that states by eating there you agree to pay me $100 personally. I will put it on the menu, on a sign when you walk in, etc. I will even have the waiter mention it.
To the others that talk mediocre service...for the most part the people I hear complaining about this are talking a restaurant like Perkins or Friendly's, perhaps a Friday's or Ruby Tuesday. You are going to get mediocre service there, it's mediocre food at best. Most servers are responsible for too many tables and there are too few cooks. It's called 'budget dining'. Go to a Four Seasons and you will be hard pressed to ever have a half filled soft drink. Once you finish your beer, you are asked if you'd like another. etc. Of course, $6.50 a plate vs $65 is a big jump, yet alone getting out of the place as a couple for $20 vs $200+.
Now all that said in the former case you are paying a whopping $3 for service at 15%, I never would leave less than $5 for a dinner service....even if they semi-sucked.
at the latter, let's assume $50 in drinks: $22.50. It's not breaking the bank.
Timelines are also a big difference....a lot of those that complain will 'camp' on a dinner and water refills for hours, the server starts slacking because you are not supposed to be doing that, it's a 'hint'. At a restaurant in the 4-5 star range, you are given a lot more freedom to just 'lounge', however; order just salads and tap water on a busy friday night and you can bet you will be asked to move to the bar area.
All in all I think those that don't tip well mostly fall in the category of 'I am really nothing, but I can make other's think I am important if I don't get the service a celebrity would get [even though Tom Cruise would never be eating at Denny's].'