Originally posted by: lundog22
I just got back from the Bestbuy trying to get them to rering the sale for the rebate.
The first CS rep. wants to charge me $50 more because the price went from $950 to $999. After trying to explained to him over and over again, he still wants to charge me $50 more+tax. BTW I got mine on 2/5 for $798 because mine was open box and missing power adpator. He then asked another guy for back up... He said the same but the 1st guy didn't even explain well what I am trying to do. Then I asked for a manager. She came, 1st rep talked to her, then I again explained to her what I am trying to do.
"I placed an online order for this back on 2/5 with in store pick up because there was a $200 online rebate for it. Got to the store, you only have an opened box with the power adaptor missing. So you guys gave me $150 off. Total cost $798 + tax. I called your toll free number today about the $200 rebate but she said I can't get that because they had to rerang the sale in store to give me the opened box price. But there is a $100 in store rebate for laptop purchase. I will get able to do that rebate as long as I have the UPC which I have the roginal box and the in store receipt dated within the time frame. So all I am trying to do here is to have my sale rering."
The Manager again said how the price went up $50 more and they can only take $150 off bla bla bla... Our talk went on and on... She then said "wait a sec please". She came back 5-10 mins later said, "I tell you what since we have to mark $200 off $999 to give you the same price, you won't be able to get anymore discount for this." I said fine. Another CS rep return the purchase for me and rering the whole sale. This time a rebate receipt and rebate form printed out. Anyway I am glad I can get the $100 rebate

As for the power adaptor, VPR is sending me a replacement since I told them "mine" is broken. Finally price should be $798-$100 = $698 for my 180B5