video playback issue on external monitor only

[Raikonnen]

Hi all,

I hope you can shed some light on this new issue.
I have a 2 month old Dell monitor connected to my laptop and this week all of a sudden a movie will freeze for 3 to 4 seconds every 4 or 5 minutes but only on the monitor. If I disconnect and watch on the laptop alone it does not do this...

is this a wiring issue? I've had the monitor new for 2 months and this issue just appeared....the hdmi wire is old though...not sure if that is the issue?

 

[mnewsham]

First thing would be to replace the HDMI cable you're using, try to use the smallest length cable as possible.

Next thing would be to open up a system resource monitor and look at your CPU and GPU usage during this to see if there are any spikes causing the freezing/slow down.

 

[Raikonnen]

playing more random movies it seems to only have this freezing effect on some of them....im guessing its the type of file thats causing the problem?

 

[mnewsham]

Could be CPU or GPU depending how the file is being rendered and the bitrate, and your hardwares built in media decode abilities.

Try switching media players first, MPV, MPC-HC, VLC are ones I try.