Originally posted by: dayg
I am very serious about signing it up today.
Adam and other existing customers, please share your experiences about Via Talk. How are they compare with bounch of other VOIP providers like Verizon, Comcast, vonage, etc....
Thanks.
I've used ViaTalk for a year, and service has been perfect. Call quality sounds at least as good as land lines to me, and I've never experienced any outages. I'll list two of my favorite features, which are call recording, and e-mail audio messages. During a call, if you hit *11 it will record it. There all kinds of good uses for this: record a CSR saying something so you can hold them to it later, save money by replaying your phone sex conversations over and over
, tape that crank caller and shake him down for money before turning the recording in to the police, etc. etc. I'm sure you can think of many more creative uses
The e-mailing of audio messages is very handy. I have my account set up so that when a message is left for me, a WAV file of the message is automatically sent to my e-mail account. That way I can listen to my messages when I'm away from a phone but have access to a computer. I use this feature all the time, especially when I'm on vacation.
Customer Service is very friendly. Ever time I've called I get the sense that I'm talking to a "fun" company, a bunch of young people who seem really interested and helpful; it doesn't have a "corporate" feel. One time I ended up chatting with a support person for like an hour about technology, life, jobs, etc.
So, to anyone considering this deal, I would definitely recommend jumping on it. $199 for two years is really insane. Even $199 for one year is good, it's under $17/month, so I see this as basically a no-lose situation. My $.02