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UPS SUCKS

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Originally posted by: Matthias99
Originally posted by: montypythizzle
Also, the receiver should receive the compensation correct?
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No. They can only refund/compensate the person who paid for the shipping.

Is it possible the seller took the money and ran?
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Yes. But you need to make some reasonable efforts to contact the seller before you can pursue anything else.
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Ok, thanks for the info.
 
Originally posted by: montypythizzle
Originally posted by: randumb
You should be mad at the seller, not UPS. The seller is the UPS customer and the only one that can file the claim. You can whine to UPS all you want, it's not going to help.
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Well if the seller doesn't see it when delivered how can he file a claim saying it was damaged....
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You tell the seller the package was damaged and then it's the seller's responsibility to file the claim for you.
 
Originally posted by: Alone
Originally posted by: montypythizzle
Originally posted by: DeadByDawn
english, do you speak it?
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Ok, you criticize MY english when you are so ignorant that you can't even capitalize the first letter in a sentence....
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Says the guy who didn't capitalize the "e" in English, and used "Ok" in place of "Okay".
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Ok, we aren't in college, but it does seem you are stuck arguing with someone like you are in the fifth grade. (maybe too much credit given?)
 
Originally posted by: randumb
Originally posted by: montypythizzle
Originally posted by: randumb
You should be mad at the seller, not UPS. The seller is the UPS customer and the only one that can file the claim. You can whine to UPS all you want, it's not going to help.
Click to expand...

Well if the seller doesn't see it when delivered how can he file a claim saying it was damaged....
Click to expand...

You tell the seller the package was damaged and then it's the seller's responsibility to file the claim for you.
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Then tell me why a receiver can file a claim also on damaged merchandise?
 
let me get this straight ... you asked for a supervisor via EMAIL?!?

get on the phone and actually SPEAK to someone instead of acting like this whiney tough guy behind your internet annonyminity(sp?), OR go to the damn hub and speak to a manager. i cannot believe you are trying to pursue a problem with a company as large as UPS via email.

grow a pair.
 
Originally posted by: montypythizzle
Originally posted by: randumb
Originally posted by: montypythizzle
Originally posted by: randumb
You should be mad at the seller, not UPS. The seller is the UPS customer and the only one that can file the claim. You can whine to UPS all you want, it's not going to help.
Click to expand...

Well if the seller doesn't see it when delivered how can he file a claim saying it was damaged....
Click to expand...

You tell the seller the package was damaged and then it's the seller's responsibility to file the claim for you.
Click to expand...

Then tell me why a receiver can file a claim also on damaged merchandise?
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The claim ultimately needs to go through the UPS customer, which is the seller. What you filed just facilitates the process. There is nothing UPS can do until the seller does his part in filing the claim.
 
Originally posted by: purbeast0
let me get this straight ... you asked for a supervisor via EMAIL?!?

get on the phone and actually SPEAK to someone instead of acting like this whiney tough guy behind your internet annonyminity(sp?), OR go to the damn hub and speak to a manager. i cannot believe you are trying to pursue a problem with a company as large as UPS via email.

grow a pair.
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Why would I want to go to Bumfvck, Egypt or wherever UPS' main office is and go in there and say hey my package is broke....?
 
Originally posted by: montypythizzle
Originally posted by: deadlyapp
You sound like a whiney bastard.
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What, when someone pays for a service and they don't do a good job or ruin something more then when they started you can't complain.
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When someone gets all pissy because they don't understand how something works, the complaining seems a lot less justified.

Wow, I am really surprised you guys can copy and paste and expect to satisfy customers. Well I am not satisfied with your company and their handling of claims. I would like to be redirected to someone that does not copy and paste a resolution to a problem. If needed I can share this information regarding your "resolution" of my claim with hundreds of my peers. I just hate when people PAY YOU to ship something and you break it and take no fault in your mishandling.
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This is incredibly whiny. The responses you posted clearly explained that they can only deal with the shipper (that is, the seller). They haven't settled the claim yet, and they can't settle it with you. They need the shipper to verify that damage occurred.

Also:

Open the box to find out the bezel on it is cracked, BAD, like it was housed in the World Trade Center on Sep. 11
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In very poor taste.
 
Originally posted by: deadlyapp
You sound like a whiney bastard.
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qft.


02/15/2007
My package has been delayed WAY too long.
The first day it was delayed (Tuesday it was pretty dangerous), but NOW it is just getting ridiculous adverse weather MY ASS. Streets have been fine for 2 days (since Wednesday morning). These excuses are just RIDICULOUS.
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you started the email correspondence with UPS with that? ahahaha, professionalism ftw.
 
Your beef is with the seller. UPS HAS NO BUSINESS RELATIONSHIP WITH YOU. If you paid through Paypal open a claim against the seller, it's been long enough.
 
Originally posted by: uhohs
Originally posted by: deadlyapp
You sound like a whiney bastard.
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qft.


02/15/2007
My package has been delayed WAY too long.
The first day it was delayed (Tuesday it was pretty dangerous), but NOW it is just getting ridiculous adverse weather MY ASS. Streets have been fine for 2 days (since Wednesday morning). These excuses are just RIDICULOUS.
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you started the email correspondence with UPS with that? ahahaha, professionalism ftw.
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Well it started out just as a complaint...
 
Originally posted by: Agentbolt
Your beef is with the seller. UPS HAS NO BUSINESS RELATIONSHIP WITH YOU. If you paid through Paypal open a claim against the seller, it's been long enough.
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Hoping to talk to him tonight via AIM and YIM. If it is not resolved I will take those steps as bad as I don't want to.
 
I guess I wasn't familiar with the process. The point here, however is the $h1t pre-written answers and lack of an explanation of the problem. I had the premonition that they were just stringing me around.
 
Read

we will notify the shipper of record
a notification letter will be mailed or faxed to the shipper.
UPS will not send inspection information to the receiver of the package.
Damage/Loss Notification claim letter will be mailed or faxed to the shipper of record
UPS will not send the claim letter to a receiver
If the claim is not approved, UPS will notify the shipper
UPS will not send the claim letter to a receiver
If the claim is not approved, UPS will notify the shipper
claim checks are mailed to the shipper's billing address
In the event the claim is not approved for payment, UPS will contact the shipper.
 
Originally posted by: allisolm
Read

we will notify the shipper of record
a notification letter will be mailed or faxed to the shipper.
UPS will not send inspection information to the receiver of the package.
Damage/Loss Notification claim letter will be mailed or faxed to the shipper of record
UPS will not send the claim letter to a receiver
If the claim is not approved, UPS will notify the shipper
UPS will not send the claim letter to a receiver
If the claim is not approved, UPS will notify the shipper
claim checks are mailed to the shipper's billing address
In the event the claim is not approved for payment, UPS will contact the shipper.
Click to expand...

Game, Set, Match

/thread
 
Originally posted by: allisolm
Read

we will notify the shipper of record
a notification letter will be mailed or faxed to the shipper.
UPS will not send inspection information to the receiver of the package.
Damage/Loss Notification claim letter will be mailed or faxed to the shipper of record
UPS will not send the claim letter to a receiver
If the claim is not approved, UPS will notify the shipper
UPS will not send the claim letter to a receiver
If the claim is not approved, UPS will notify the shipper
claim checks are mailed to the shipper's billing address
In the event the claim is not approved for payment, UPS will contact the shipper.
Click to expand...

I guess I wasn't familiar with the process. The point here, however is the $h1t pre-written answers and lack of an explanation of the problem. I had the premonition that they were just stringing me around.
Click to expand...
 
1. You need to learn how to complain...you sound like a 13-year old girl in your emails..."but...but...but....whine...whine...whine..." I understand that you're frustrated but your methods of resolution are not going to get your anywhere.

2. The seller is the customer, not you. It is there responsibility to get you your products to your door...if it was damaged take it up with the seller. If the seller is unresponsive then file a chargeback on your credit-card or go through Paypal's resolution center.

3. Since you said the poster has posted since you've sent him PM's why don't you call him out publicly? It sure sounds like he's avoiding you...and regardless of how immature you're handling your UPS conversations you certainly don't deserve to be trolled...

Who else here thinks that UPS may have in fact not been the people who damaged it...that it may have already been damaged prior to shipment???
 
Originally posted by: Fullmetal Chocobo
Premonition? hahaha

Why are you still posting....
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I can't believe you tried "owning" me...

"A warning in advance; a forewarning"
"A presentiment of the future; a foreboding"

I had a warning or presentiment of the future of them stringing me around...
WOW, I have no idea why you are trying to "own" me. You just lost that round....
 
Originally posted by: montypythizzle
Originally posted by: Fullmetal Chocobo
Premonition? hahaha

Why are you still posting....
Click to expand...

I can't believe you tried "owning" me...

"A warning in advance; a forewarning"
"A presentiment of the future; a foreboding"

I had a warning or presentiment of the future of them stringing me around...
WOW, I have no idea why you are trying to "own" me. You just lost that round....
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Pwning? No, I was merely laughing at your use of the word. Same as when I read the bottom line of your sig during this thread. that made me laugh too...
 
Originally posted by: Nutdotnet
1. You need to learn how to complain...you sound like a 13-year old girl in your emails..."but...but...but....whine...whine...whine..." I understand that you're frustrated but your methods of resolution are not going to get your anywhere.

2. The seller is the customer, not you. It is there responsibility to get you your products to your door...if it was damaged take it up with the seller. If the seller is unresponsive then file a chargeback on your credit-card or go through Paypal's resolution center.

3. Since you said the poster has posted since you've sent him PM's why don't you call him out publicly?
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OK, you just said that I sounded like I was whining and then ask me why I didn't call him out publicly. I also am glad that you understand my frustration. (only thing your post contributed.... well also on how to refund my payment)



 
Originally posted by: Fullmetal Chocobo
Originally posted by: montypythizzle
Originally posted by: Fullmetal Chocobo
Premonition? hahaha

Why are you still posting....
Click to expand...

I can't believe you tried "owning" me...

"A warning in advance; a forewarning"
"A presentiment of the future; a foreboding"

I had a warning or presentiment of the future of them stringing me around...
WOW, I have no idea why you are trying to "own" me. You just lost that round....
Click to expand...

Pwning? No, I was merely laughing at your use of the word. Same as when I read the bottom line of your sig during this thread. that made me laugh too...
Click to expand...

The word is used correctly.
 
Originally posted by: montypythizzle
Originally posted by: Fullmetal Chocobo
Originally posted by: montypythizzle
Originally posted by: Fullmetal Chocobo
Premonition? hahaha

Why are you still posting....
Click to expand...

I can't believe you tried "owning" me...

"A warning in advance; a forewarning"
"A presentiment of the future; a foreboding"

I had a warning or presentiment of the future of them stringing me around...
WOW, I have no idea why you are trying to "own" me. You just lost that round....
Click to expand...

Pwning? No, I was merely laughing at your use of the word. Same as when I read the bottom line of your sig during this thread. that made me laugh too...
Click to expand...

The word is used correctly.
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Okay. You had a premonition of the evil nature of UPS, doing business the way they always do... And I laughed at you. Where is the confusion?
 
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