Update -
The guy STILL WON'T LEAVE ME ALONE! He keeps on harrasing me and filling all sorts of complaints. He insists I send him a battery (I have already refunded him $20 dollars for the battery I gave him FREE of cost that turned out to be faulty). He is just getting on my nerves :
"I'll continue to email you, follow-up through eBay, and
then seek the assistance of the Better Business Bureau, as well as
write you letters to your place of business. Ultimately, I will seek legal
remedy "
What should I do? I really don't want to waste MORE money on this @ hole and send him a new battery. Why are some people hard headed like this guy :|
I just got my first NEGATIVE ebay feedback! I am pissed because I think I did not deserve it and tried EVERYTHING to fix the problem. AUCTION LINK
Here is the feeback he left me :
"Extreme caution; false claims, not shipped, faulty product, unstable upgrade"
Summary for those who don't want to read the whole thing!:
*I sell an airsoft gun and promise the guy delivery before xmas
* I receive payment the 20th, leaving me 1 day to do the upgrades.
* I send the aeg overnight to the distributor to get upgraded
* It does not get there until thursday so it is impossible to get delivery by xmas
* The guy wants to pick it up from me personally but I am skeptical.....he also blackmails me by saying that if I do not give him the battery and charger he will leave me a negative
* I relent and throw in the battery and charger
* I am forced to wait for an order with the same AK, but one that is upgraded with more options
* THROUGHOUT THE TRANSACTION I ASK HIM IF HE JUST WANTED A REFUND BECAUSE THINGS DID NOT LOOK GOOD WITH USPS........he would give me a negative though
* I tell the guy that I will give him that gun free of charge after I receive it friday
* I allow the person to pick up the gun on x-mas eve....fulfilling my promise
* THe next day he writes me a letter expressing his disappointment that the gun does not work
* I blame the faulty battery or charger that I gave him for free
* I then refund him 20 dollars for the battery
*HE LEAVES ME THE NEGATIVE even after I aked him whether he wanted a full REFUND!
Here is our conversations we have had throughout this whole ordeal:
Him:
I'm located in XXXXX, XX - can I save on time and delivery by picking up item in time for XMAS?
Me-
I will need to talk to my boss about that as we usually don't do local pickup. Thank you and take care
Him-
The item closes in nearly 40 minutes. Will you be able to talk to your boss and have an answer by then? I am very concerned about receiving this by XMAS and saving on shipping, neighbor!
Me-
Even if you are not able to pick it up, it will SURELY be there by friday
* HE PAYS ME ON 12/20*
Me-
Thank you for your order. I have some options for you:
If you would like the following, please add it to your total:
1) 430 fps UPGRADE - $25.00
2) 3000 mah 8.4 volta battery w/ charger - $25.00
3) 5000 bb's - $10.00
Thank you and happy holidays!
Him-
How does the 430fps upgrade work?
Me-
Great!
Him-
I mean, would I need to install this feature?
Me-
It will be done today if you let me know!
You want the battery and charger?
Him-
Let's just add the battery and charger, at this time.
I'm sure that my son may wish to upgrade after he receives it; and we'll surely continue doing business. Thanks!
Me-
Ok, thank you : )
I will let you know when it goes out!
Him-
Still waiting on the status of the shipment.
I clearly stated and received an assurance from you that I would surely receive the item by Christmas!
If it is not received by tomorrow, I intend to revoke payment through Paypal based upon our email exchange and post negative feedback on eBay, sir.
As previously stated, my office is located in XXXXXX, XX and I would gladly pick-up the item today, Dec. 23rd. I am not in my office tomorrow and would not be able to pickup the item. The issue is not the price of shipping and handling, but rather receipt of the item in time for Christmas!
Please advise immediately.
Me-
Ok, the return shipment from the upgrades have not gotten back to me. I have been waiting for a week already. The package should be here today. Trust me, I am as mad as you are right now! How about we meet sometime today at the end of XXXXXX (right by the XXX freeway exit). That will be easiest for me. Let me know and I am crossing my finger that it comes in today!
Me-
Please let me know when you are available so I can plan my schedule. First and foremost though, I will have to wait all day for my shipment to arrive! I am so sorry about this untimely delay but I paid for this order to be shipped december 5th and it has NOT arrived yet! It usually takes 2 days so I do not know what is going on here ! I know I promised you and a couple of others for delivery, but I do not know what is up with the post office!
Me-
Ok, I got some good news for you and me. I made some calls and found out that the package arrived safely in Los Angeles Airport @ 9:45 last night. That means that it will get to me sometime today : ) . I will let you know when I receive it
Him-
Thank you for the responses!
Please advise as soon as it arrives and I will meet you today.
Me-
I can't tell you how sorry I am. But, where do you want to meet? The easiest place for me would be right by the XXX freeway exit @ XXXXXX. All that you would have to do is take the XXX west, get off @ XXXXXXXX, make a right and I will be parked right there. Since I just took my car in for service today, I will probably be in a XXXXXXXX Let me know if that is ok with you. THank you
Him-
That'll be fine; just email me when you have the item in your possession.
In addition, do you have the battery and charger in your possession?
Considering that I will be picking up the AK47, rather than having it delivered, will you include the battery and charger at no additional charge, today? If not, please contact Paypal and deduct the shipping and handling charges; I will also do my part with Paypal regarding the same.
Please advise as to which option you will proceed with.
Me-
Give me 10 dollars paypal and I will give you the battery and charger ( I will even charge the battery for you so you don't have to!) Speaking of good news....the post man is here. I will see if he has it
Him-
You may wish to reconsider your offer, it may affect the outcome of this entire transaction.
Me-
What do you mean affect the outcome? Shipping is 20 dollars and the battery and charger cost 25 so why would I just lose the 5 dollars?
Also, the package delivered from USPS was not the right one. I have been waiting for it, but it did not have your gun. The other box that was sent is still coming and I have no clue why they would be seperated!
Him-
Shipping is $20 and the battery/charger $25.
I would be picking up the original order for the AK47 minus the shipping, so why would I pay an additional $5 when you indicated that these could be shipped together? And now, I would have to go out of my way to pick-up the item in order to have possession before the 25th of December.
You are not losing $5 - it is very possible that you will be losing $383.98 USD when I contact PayPal and revoke the transaction.
You did not have possession of either item when you promised it would be received by Christmas. I expressed concern regarding shipment prior to bidding on this item. I was also the sole bidder on this auction. I am quite dissatisfied and suggest you make amends. It is nearly 3:30pm PST, the day before Christmas eve and I don't intend to play word games with you.
Step up to the plate and make due on this transaction.
Me-
Ok, I will give you the battery and charger. I infact DID have the gun in my possesion during the auction. It is just I send the guns to my distributor to get them upgraded and they ship the aeg back to me. By going out of your way, you are saving $20 dollars so you should be happy
Him-
Thank you, I'll accept that, but am I correct that you do not have the item NOW? And you may not have it tomorrow!
This is all evidence of my primary concern before and throughout this auction's transaction.
And please don't assume what would make me happy.
I am in the field of law, not enforcement, and I charge $125-$150 per hour. This transaction has not been a convenience for me.
I am departing the office now, and as mentioned, I had no intentions of being on this side of town tomorrow.
Please advise as to what you intend to offer.
Me-
What do you want? A refund? I can do that right away for you. I am positive that the package is coming either today or tomorrow as I just called the post office to confirm.
Please, you don't seem too happy.....and I have tried the best I could! I cannot help the SLOW holiday shipping delays and I was not expecting them to be this bad. Look, you paid me the 20th of december and that meant I only had 1 day to get the aeg upgraded. I tried me best and sent it overnight to them and they did the upgrades as fast as they could. You left me very little time for error and I thought it could be done for you. I should have said "no" and it would have been a lot easier on me. But, I was trying to give you what you wanted, at my expense.
I will tell you what, if you still do want the aeg, I will give you one that is upgraded to 430 for no cost. Let me know
Him-
Let me know if it arrives tomorrow, Friday Dec. 24th, and I will consider meeting with you, although, it will be very difficult, considering that if you do receive it, it will not be until the afternoon; correct?
Me-
The postman came at around 2 pm yesterday so around that time. Please do meet with me, I really want you to be happy. I will keep you updated! Thank you and take care
Me-
Good news.....ITS HERE! What do you want to do?
Him-
Great!!! What city are you in?
Let's meet in the middle.
I'm in Montebello (San Gabriel Valley) 10 miles south of Pasadena
Me-
Dear sir,
I am not going to be here tonight so I will be unable to make the trip. I can leave the package at my guard gate for you to pick up. If you want to do this, I will leave your name and your package at the guard gate.
Me-
I am leaving your airsoft gun at the gate....if you choose not to pick it up tonight I will refund your money later tonight. Thank you
Him-
It has been TWO AND ONE/HALF HOURS since I said that I would meet you to pickup the AK47!!! My patience has run thin and it is not likely that I will have my purchase by Christmas, as represented by you!
Respond immediately or I will revoke my transaction through PayPal, post extremely negative feedback and seek any other applicable remedies!
Me-
Well, I am leaving right now and dropping the gun off at the guard gate. Thank you and I hope you do come around to pick them up.
If you go to mapquest, you will be able to find the driving directions. Thank you and happy holidays!
BTW, I have left you positve feedback
Him-
There is no mention that you've also left the battery and charger along with the airsoft gun. I may consider picking up both (not one or the other) later tonight, if I have the assurance from you that the guard house will be open late this evening, even as late as 2:00a.m.!
If not, I have a relative coming in from Sacramento tomorrow morning, Christmas Day, and I will call him later tonight to ask that he pick up the "items."
Please advise!
Me-
The guard house it open 24 hours. I have already packed the FULLY charged batteries, bb's, charger, the gun, and the manuals and taped it up. It is ready to go. They are in one box to make it easier on you.
BTW, I am giving you the gun upgraded to 430 instead of the 400 fps (for failing to keep my promise). I am leaving right now and leaving your package at the guard station. Please leave me you name and any other info you would like.
Also, when you go to the guard house at the top of poema, just say you are picking up a package for (your name) from Derek Hunt and he should give it to you! Thank you and Merry Christmas
Me-
Did you pick it up yet?
Me-
Hey, did you pick up the package?
Well, he emails me back and reports that the gun does not work. He again points the finger at me and blames me for the mis-hap. I suspect the FREE battery and charger I gave him are to blame. I offer him a refund and he does not respond for a couple days.
THen he tells me:
"I reviewed my PayPal account and note that you have not refunded the
$20.00 as indicated below. Please arrange for this transaction to be
completed at the earliest opportunity."
To appease him, I do send him the 20 dollars so I can get a positive feedback. Even after I do this, he leaves me the negative!
I then had my manager email him-
Hello, My name is Chris. I am the manager of airsoft n more. I was recently told about your situation. FIrst of all, we take pride in all of our upgrades, and have never ONCE had a problem with customers (check our perfect feedback that you erroneously chose to abolish). Secondly, our average upgrade stregnth for the AK-47 gold series has shown to be over three years... a low of 405 FPS to a high of 433 FPS. Our average is consistantly around 415 FPS. However, there ARE variances in each individual gun as no two guns are alike. Thirdly, your weapon is without a doubt one of the best replica's available and contains a TOP OF THE LINE metal body... you will not find a body of that quality without extensive research. We HAVE NEVER ONCE had a Faulty "unstable" upgrade, and our customers have never stripped gears, or broken anything in the gear-box.. Your comment on ebay was utterly false and unwarranted.
After reviewing all of your emails with my co-worker, It became apparent that we did everything in our power to placate your fears cater to your wishes... After the USPS held our shipment for three extra days, we became unsure that your weapon would get to you by christmas. Hence, we offered you a FULL REFUND. WE HAVE no control over the circumstances present during the holiday season... We were told our shipment was here, but we did not recieve it until December 24th (3 days late). Then, after your email warning us that you would leave negative feedback unless one of our employees physically went in his car to meet you 50 miles away was absolutely ridiculous. FIrst of all, who in there right mind would drive 50 miles at night to meet a complete stranger to deliver something in fear of the potential retribution if they didn't do so? As you stated, since you are a lawyer, you should be intimately familiar with the term BLACKMAIL.
Finally, to top it off, you stated that the battery didn't work... this was a valid complaint, and we would gladly replace it or find you a new one... WE take pride in what we do, I do not appreciate your unwarranted and falacious attacks on our reputation. I wish you would have taken our refund, as it has been a nightmare dealing with you. You are impossible to please, we have done EVERYTHING on our part to try to keep you, our customer happy... However, it seems that everything we do with you is in vain. Im sorry you are so hard to please, we have worked hard so that it wouldn't come to this. We even left you positive feedback and tried to put this all behind us. I sincerely believe that we did not deserve to recieve such negative feedback. If anything I think it would only be fair on our part to at least withdraw your negative feedback and leave something neutral. I understand as a customer, you are entitled to be happy, but you have to understand we were willing to give you a refund, give money back for the shipment, and are still willing to help you with your battery, However, well knowing this, you cold-heartedly chose to sabotage our pristine ebay record... the least you can do is leave a neutral feedback although i firmly believe we should have got a positive feedback like we left you...
Sincerely,
Chris
Do you think this negative was deserved after I did ALL I COULD to appease him? I was 141-0-0 but now I have a negative
The guy STILL WON'T LEAVE ME ALONE! He keeps on harrasing me and filling all sorts of complaints. He insists I send him a battery (I have already refunded him $20 dollars for the battery I gave him FREE of cost that turned out to be faulty). He is just getting on my nerves :
"I'll continue to email you, follow-up through eBay, and
then seek the assistance of the Better Business Bureau, as well as
write you letters to your place of business. Ultimately, I will seek legal
remedy "
What should I do? I really don't want to waste MORE money on this @ hole and send him a new battery. Why are some people hard headed like this guy :|
I just got my first NEGATIVE ebay feedback! I am pissed because I think I did not deserve it and tried EVERYTHING to fix the problem. AUCTION LINK
Here is the feeback he left me :
"Extreme caution; false claims, not shipped, faulty product, unstable upgrade"
Summary for those who don't want to read the whole thing!:
*I sell an airsoft gun and promise the guy delivery before xmas
* I receive payment the 20th, leaving me 1 day to do the upgrades.
* I send the aeg overnight to the distributor to get upgraded
* It does not get there until thursday so it is impossible to get delivery by xmas
* The guy wants to pick it up from me personally but I am skeptical.....he also blackmails me by saying that if I do not give him the battery and charger he will leave me a negative
* I relent and throw in the battery and charger
* I am forced to wait for an order with the same AK, but one that is upgraded with more options
* THROUGHOUT THE TRANSACTION I ASK HIM IF HE JUST WANTED A REFUND BECAUSE THINGS DID NOT LOOK GOOD WITH USPS........he would give me a negative though
* I tell the guy that I will give him that gun free of charge after I receive it friday
* I allow the person to pick up the gun on x-mas eve....fulfilling my promise
* THe next day he writes me a letter expressing his disappointment that the gun does not work
* I blame the faulty battery or charger that I gave him for free
* I then refund him 20 dollars for the battery
*HE LEAVES ME THE NEGATIVE even after I aked him whether he wanted a full REFUND!
Here is our conversations we have had throughout this whole ordeal:
Him:
I'm located in XXXXX, XX - can I save on time and delivery by picking up item in time for XMAS?
Me-
I will need to talk to my boss about that as we usually don't do local pickup. Thank you and take care
Him-
The item closes in nearly 40 minutes. Will you be able to talk to your boss and have an answer by then? I am very concerned about receiving this by XMAS and saving on shipping, neighbor!
Me-
Even if you are not able to pick it up, it will SURELY be there by friday
* HE PAYS ME ON 12/20*
Me-
Thank you for your order. I have some options for you:
If you would like the following, please add it to your total:
1) 430 fps UPGRADE - $25.00
2) 3000 mah 8.4 volta battery w/ charger - $25.00
3) 5000 bb's - $10.00
Thank you and happy holidays!
Him-
How does the 430fps upgrade work?
Me-
Great!
Him-
I mean, would I need to install this feature?
Me-
It will be done today if you let me know!
You want the battery and charger?
Him-
Let's just add the battery and charger, at this time.
I'm sure that my son may wish to upgrade after he receives it; and we'll surely continue doing business. Thanks!
Me-
Ok, thank you : )
I will let you know when it goes out!
Him-
Still waiting on the status of the shipment.
I clearly stated and received an assurance from you that I would surely receive the item by Christmas!
If it is not received by tomorrow, I intend to revoke payment through Paypal based upon our email exchange and post negative feedback on eBay, sir.
As previously stated, my office is located in XXXXXX, XX and I would gladly pick-up the item today, Dec. 23rd. I am not in my office tomorrow and would not be able to pickup the item. The issue is not the price of shipping and handling, but rather receipt of the item in time for Christmas!
Please advise immediately.
Me-
Ok, the return shipment from the upgrades have not gotten back to me. I have been waiting for a week already. The package should be here today. Trust me, I am as mad as you are right now! How about we meet sometime today at the end of XXXXXX (right by the XXX freeway exit). That will be easiest for me. Let me know and I am crossing my finger that it comes in today!
Me-
Please let me know when you are available so I can plan my schedule. First and foremost though, I will have to wait all day for my shipment to arrive! I am so sorry about this untimely delay but I paid for this order to be shipped december 5th and it has NOT arrived yet! It usually takes 2 days so I do not know what is going on here ! I know I promised you and a couple of others for delivery, but I do not know what is up with the post office!
Me-
Ok, I got some good news for you and me. I made some calls and found out that the package arrived safely in Los Angeles Airport @ 9:45 last night. That means that it will get to me sometime today : ) . I will let you know when I receive it
Him-
Thank you for the responses!
Please advise as soon as it arrives and I will meet you today.
Me-
I can't tell you how sorry I am. But, where do you want to meet? The easiest place for me would be right by the XXX freeway exit @ XXXXXX. All that you would have to do is take the XXX west, get off @ XXXXXXXX, make a right and I will be parked right there. Since I just took my car in for service today, I will probably be in a XXXXXXXX Let me know if that is ok with you. THank you
Him-
That'll be fine; just email me when you have the item in your possession.
In addition, do you have the battery and charger in your possession?
Considering that I will be picking up the AK47, rather than having it delivered, will you include the battery and charger at no additional charge, today? If not, please contact Paypal and deduct the shipping and handling charges; I will also do my part with Paypal regarding the same.
Please advise as to which option you will proceed with.
Me-
Give me 10 dollars paypal and I will give you the battery and charger ( I will even charge the battery for you so you don't have to!) Speaking of good news....the post man is here. I will see if he has it
Him-
You may wish to reconsider your offer, it may affect the outcome of this entire transaction.
Me-
What do you mean affect the outcome? Shipping is 20 dollars and the battery and charger cost 25 so why would I just lose the 5 dollars?
Also, the package delivered from USPS was not the right one. I have been waiting for it, but it did not have your gun. The other box that was sent is still coming and I have no clue why they would be seperated!
Him-
Shipping is $20 and the battery/charger $25.
I would be picking up the original order for the AK47 minus the shipping, so why would I pay an additional $5 when you indicated that these could be shipped together? And now, I would have to go out of my way to pick-up the item in order to have possession before the 25th of December.
You are not losing $5 - it is very possible that you will be losing $383.98 USD when I contact PayPal and revoke the transaction.
You did not have possession of either item when you promised it would be received by Christmas. I expressed concern regarding shipment prior to bidding on this item. I was also the sole bidder on this auction. I am quite dissatisfied and suggest you make amends. It is nearly 3:30pm PST, the day before Christmas eve and I don't intend to play word games with you.
Step up to the plate and make due on this transaction.
Me-
Ok, I will give you the battery and charger. I infact DID have the gun in my possesion during the auction. It is just I send the guns to my distributor to get them upgraded and they ship the aeg back to me. By going out of your way, you are saving $20 dollars so you should be happy
Him-
Thank you, I'll accept that, but am I correct that you do not have the item NOW? And you may not have it tomorrow!
This is all evidence of my primary concern before and throughout this auction's transaction.
And please don't assume what would make me happy.
I am in the field of law, not enforcement, and I charge $125-$150 per hour. This transaction has not been a convenience for me.
I am departing the office now, and as mentioned, I had no intentions of being on this side of town tomorrow.
Please advise as to what you intend to offer.
Me-
What do you want? A refund? I can do that right away for you. I am positive that the package is coming either today or tomorrow as I just called the post office to confirm.
Please, you don't seem too happy.....and I have tried the best I could! I cannot help the SLOW holiday shipping delays and I was not expecting them to be this bad. Look, you paid me the 20th of december and that meant I only had 1 day to get the aeg upgraded. I tried me best and sent it overnight to them and they did the upgrades as fast as they could. You left me very little time for error and I thought it could be done for you. I should have said "no" and it would have been a lot easier on me. But, I was trying to give you what you wanted, at my expense.
I will tell you what, if you still do want the aeg, I will give you one that is upgraded to 430 for no cost. Let me know
Him-
Let me know if it arrives tomorrow, Friday Dec. 24th, and I will consider meeting with you, although, it will be very difficult, considering that if you do receive it, it will not be until the afternoon; correct?
Me-
The postman came at around 2 pm yesterday so around that time. Please do meet with me, I really want you to be happy. I will keep you updated! Thank you and take care
Me-
Good news.....ITS HERE! What do you want to do?
Him-
Great!!! What city are you in?
Let's meet in the middle.
I'm in Montebello (San Gabriel Valley) 10 miles south of Pasadena
Me-
Dear sir,
I am not going to be here tonight so I will be unable to make the trip. I can leave the package at my guard gate for you to pick up. If you want to do this, I will leave your name and your package at the guard gate.
Me-
I am leaving your airsoft gun at the gate....if you choose not to pick it up tonight I will refund your money later tonight. Thank you
Him-
It has been TWO AND ONE/HALF HOURS since I said that I would meet you to pickup the AK47!!! My patience has run thin and it is not likely that I will have my purchase by Christmas, as represented by you!
Respond immediately or I will revoke my transaction through PayPal, post extremely negative feedback and seek any other applicable remedies!
Me-
Well, I am leaving right now and dropping the gun off at the guard gate. Thank you and I hope you do come around to pick them up.
If you go to mapquest, you will be able to find the driving directions. Thank you and happy holidays!
BTW, I have left you positve feedback
Him-
There is no mention that you've also left the battery and charger along with the airsoft gun. I may consider picking up both (not one or the other) later tonight, if I have the assurance from you that the guard house will be open late this evening, even as late as 2:00a.m.!
If not, I have a relative coming in from Sacramento tomorrow morning, Christmas Day, and I will call him later tonight to ask that he pick up the "items."
Please advise!
Me-
The guard house it open 24 hours. I have already packed the FULLY charged batteries, bb's, charger, the gun, and the manuals and taped it up. It is ready to go. They are in one box to make it easier on you.
BTW, I am giving you the gun upgraded to 430 instead of the 400 fps (for failing to keep my promise). I am leaving right now and leaving your package at the guard station. Please leave me you name and any other info you would like.
Also, when you go to the guard house at the top of poema, just say you are picking up a package for (your name) from Derek Hunt and he should give it to you! Thank you and Merry Christmas
Me-
Did you pick it up yet?
Me-
Hey, did you pick up the package?
Well, he emails me back and reports that the gun does not work. He again points the finger at me and blames me for the mis-hap. I suspect the FREE battery and charger I gave him are to blame. I offer him a refund and he does not respond for a couple days.
THen he tells me:
"I reviewed my PayPal account and note that you have not refunded the
$20.00 as indicated below. Please arrange for this transaction to be
completed at the earliest opportunity."
To appease him, I do send him the 20 dollars so I can get a positive feedback. Even after I do this, he leaves me the negative!
I then had my manager email him-
Hello, My name is Chris. I am the manager of airsoft n more. I was recently told about your situation. FIrst of all, we take pride in all of our upgrades, and have never ONCE had a problem with customers (check our perfect feedback that you erroneously chose to abolish). Secondly, our average upgrade stregnth for the AK-47 gold series has shown to be over three years... a low of 405 FPS to a high of 433 FPS. Our average is consistantly around 415 FPS. However, there ARE variances in each individual gun as no two guns are alike. Thirdly, your weapon is without a doubt one of the best replica's available and contains a TOP OF THE LINE metal body... you will not find a body of that quality without extensive research. We HAVE NEVER ONCE had a Faulty "unstable" upgrade, and our customers have never stripped gears, or broken anything in the gear-box.. Your comment on ebay was utterly false and unwarranted.
After reviewing all of your emails with my co-worker, It became apparent that we did everything in our power to placate your fears cater to your wishes... After the USPS held our shipment for three extra days, we became unsure that your weapon would get to you by christmas. Hence, we offered you a FULL REFUND. WE HAVE no control over the circumstances present during the holiday season... We were told our shipment was here, but we did not recieve it until December 24th (3 days late). Then, after your email warning us that you would leave negative feedback unless one of our employees physically went in his car to meet you 50 miles away was absolutely ridiculous. FIrst of all, who in there right mind would drive 50 miles at night to meet a complete stranger to deliver something in fear of the potential retribution if they didn't do so? As you stated, since you are a lawyer, you should be intimately familiar with the term BLACKMAIL.
Finally, to top it off, you stated that the battery didn't work... this was a valid complaint, and we would gladly replace it or find you a new one... WE take pride in what we do, I do not appreciate your unwarranted and falacious attacks on our reputation. I wish you would have taken our refund, as it has been a nightmare dealing with you. You are impossible to please, we have done EVERYTHING on our part to try to keep you, our customer happy... However, it seems that everything we do with you is in vain. Im sorry you are so hard to please, we have worked hard so that it wouldn't come to this. We even left you positive feedback and tried to put this all behind us. I sincerely believe that we did not deserve to recieve such negative feedback. If anything I think it would only be fair on our part to at least withdraw your negative feedback and leave something neutral. I understand as a customer, you are entitled to be happy, but you have to understand we were willing to give you a refund, give money back for the shipment, and are still willing to help you with your battery, However, well knowing this, you cold-heartedly chose to sabotage our pristine ebay record... the least you can do is leave a neutral feedback although i firmly believe we should have got a positive feedback like we left you...
Sincerely,
Chris
Do you think this negative was deserved after I did ALL I COULD to appease him? I was 141-0-0 but now I have a negative
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