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Tales from the retail world...

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hanoverphist

Diamond Member
Dec 7, 2006
9,867
23
76
Originally posted by: Ballatician
Took me 4 days but, every single page was worth reading. Some awesome stories here.

i didnt look at the post dates until page 2 (and i have 50 posts per page showing) that this thread started 3 years ago... im on page 8 and the system im configuring is about 2 hours behind...
 

dquan97

Lifer
Jul 9, 2002
12,010
3
0
Originally posted by: IamDavid
Here's mine. Not retail but close...

I was 16 working at an upscale restaraunt carving meat for poeple. The meat was a large 65 to 80lb. baron of beef. Huge peice of meat. Everyday someone would come up to me and ask what kind of meat it was. So one day after being asked dozens of times I started telling people it was owl. Imported owl from the North West.. I told an elderly lady that it was owl, she looked me in the eyes and puked. All down the front of the stupid chef uniform....
The people actualy beleived me. Very depressing when you see how easily people can be lied to.

Served me right I guess.

Owl-licious! yumm!
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Originally posted by: IamDavid
Here's mine. Not retail but close...

I was 16 working at an upscale restaraunt carving meat for poeple. The meat was a large 65 to 80lb. baron of beef. Huge peice of meat. Everyday someone would come up to me and ask what kind of meat it was. So one day after being asked dozens of times I started telling people it was owl. Imported owl from the North West.. I told an elderly lady that it was owl, she looked me in the eyes and puked. All down the front of the stupid chef uniform....
The people actualy beleived me. Very depressing when you see how easily people can be lied to.

Served me right I guess.

wow. that's epic.
 

ZzZGuy

Golden Member
Nov 15, 2006
1,855
0
0
My personal experience was a rather long and slow f*** up that is not so interesting to tell (short story, me on night shift stocking GM when head guy leaves when I just started and I'm now in charge with NO clue what is going on) BUT my friend had a good short one.

He worked in a super market, and apparently there is a bum who would come in every week or two and write on the bath room walls in his own s***, leaving me friend to clean up.

-edit- I see that this thread is slightly longer then the 7 pages it appeared at first glance. -edit-
 

Born2bwire

Diamond Member
Oct 28, 2005
9,840
6
71
Originally posted by: IamDavid
Here's mine. Not retail but close...

I was 16 working at an upscale restaraunt carving meat for poeple. The meat was a large 65 to 80lb. baron of beef. Huge peice of meat. Everyday someone would come up to me and ask what kind of meat it was. So one day after being asked dozens of times I started telling people it was owl. Imported owl from the North West.. I told an elderly lady that it was owl, she looked me in the eyes and puked. All down the front of the stupid chef uniform....
The people actualy beleived me. Very depressing when you see how easily people can be lied to.

Served me right I guess.

So does this mean you know where we can get some bulk beef?
 

hanoverphist

Diamond Member
Dec 7, 2006
9,867
23
76
Originally posted by: gshock
I have a great story to tell. I didn't witness this one but I new the people involved. I worked the grave yard shift as a night stocker at a grocery store. The store is located near a college so shoplifting and alcohol runs are pretty routine. We had a senior stocker that would always lay several cans on the register, just in case. This night there was a alcohol run and the college kids ran into a suburban. The stocker grabbed the canned goods of the register and the alcohol runners outside. THese guys were quick and jumped into a white Suburban that was hauling ass out of there. Most of the time he was quick enough to catch them before the door but this time he was a little late. He threw and hit the back window of the suburban and destroyed the back windshield! This was all for 2 cases of budlight. The college kids never came back. Catching shoplifters at a 24 hour grocery store is routine. We were on a spree of 45 days in a row one time. Let me tell you that the shoplifters did happen to fall down alot ;)

before i got the bright idea to go to college and get a real job i worked at fast food, gas stations and various restaurants. this reminded me of working at a circle K in mesa. every weekend there was at least 3 attempts at beer runs. sometimes they would make it, but usually they would fail. one of the funnier ones was two burnout potheads that were shirt and shoeless. they walked in, got 2 12 packs under each arm and literally snuck behind my 3 friends and i that were standing at the register talking to the new hot chick that was working graves. when the door chimed we realized they were stealing beer, turned and followed them out. the boneheads turned west instead of east tho. significance of that was that there was a closed car wash in that direction next door, with rocks, broken asphalt and glass all over the lot. these two rhodes scholars with no shoes ended up dropping all the beer and tip toeing out of the lot. we were so amused we didnt even follow them. recovered the beer, put half in the trunk of a buds car and since it was already reported put a license plate of a guy that really deserved it. karma got me back tho, was robbed at gun point, stopped the robbery and got fired for doing so. oh well.

while working at mobile after that (in chandler this time) had a guy storm in yelling at me that the pump wont work. of course it wont work, there are signs all over that row of pumps that say they are prepay only, since they werent visible from the counter. tried to explain that 4 times over the intercom. he threw a $50 at me, yelled a bunch more and told me how he would never shop there again, and if i had turned on the pump he would have spent 3 times that. he had a big ass truck with 2 tanks and a boat on a trailer, so he was probably correct in that. he put the 50 in, squealed the tires while leaving, drove past the booth and flipped me off. i took the 50 off the shelf (had to keep those prepays on a low shelf under the register until they were finished, in case they came back in asking for change and said they gave a different bill) and noticed it felt a bit weird. was 2 brand new 50's stuck together. i put the extra one in an envelope until the end of my shift, explained the whole story to the manager and she told me that if he didnt show up looing for it by 2nd shift it was mine. wo0t! 50 dollar tip! he was back 3 weeks later, but at the closer pumps so he didnt have to prepay. now that station has all the pumps prepay, every weekend the chandler gangsters would go in there and do drive offs. they lost tons of cash.
 

Nerva

Platinum Member
Jul 26, 2005
2,784
0
0
i remember reading this thread the summer of 2005 when it first came out. It was right before senior year in college. Man i read some of the funniest shit ever. Now here we are, almost 3 years later, thread is still alive and well. keep posting!
 

shortylickens

No Lifer
Jul 15, 2003
80,287
17,081
136
BUMP!!

But I will bump this to tell a reverse retail story.


Last Xmas season I had been feeling sorry for myself. My job was making me miserable and I often find if I do something to help someone else then my life gets a little better.

Went to get something cheap from Best Buy (I needed it in a hurry, forgive me) and got it and went home. Soon as I got home and opened it I realized it was not what I needed.
Went back right away, probably less than an hour after I had left. Went straight to the Returns desk and stood in line. They had a bunch of newbs in training (getting ready for the big Christmas return rush, I assume) and they were having a heck of a time dealing with the customers. Many of them were awefully angry considering it was still several weeks before Christmas.

The trainer was doing a good job helping each newb and dealing with the irate customers. I've never seen such a young lady multi-task so well.
One of the poor newbs got to me and I asked to return my item. He said he was sorry but they dont take returns on this kind of item if its been opened. I put on my sad puppy-dog look. It rarely works and especially not with stores, but its always worth a shot.
Nice trainer lady came over and said "no problem". She said she had vaguely recalled me being in there earlier and getting the item.
She went ahead and did the full refund for me. No repackage cost or anything.
Then she turned around and charged right back into the angry mob.

I felt a little sorry for her right then. She had managed to be very kind and helpful on a rotten day.
Went home again and immediately wrote up a fancy thank-you note on the cards my mother had sent me the previous year. Got the mailing address from their website and put it in the mail that afternoon.

Hopefully it made her day a little better.

Folks, we all know darn well that retail people have to deal with 10 times the normal bullshit from Thanksgiving to New Years. If you could just make the effort to send one thank-you card to somebody it may mean the difference between happiness and misery for them.
 
Dec 10, 2005
28,798
13,990
136
Bumped because I just thought of a couple of interesting ShopRite (a grocery store) stories:

I was working one weeknight in the ShopRite as a cashier and ringing up this lady's order. She wasn't good looking by any stretch of the imagination. As I give her back her change after she paid, she says to me "I'll be behind the Dunkin' Donuts if you want to have a good time." It was extremely disturbing and I was left pretty speechless.

Another time, this lady came in who had been banned from the other ShopRite in town because she was helping her husband shoplift. She came into my store and started shopping - loss/prevention/security approached her and told her she had to leave. At that point, she just started cursing really loudly at anyone in charge. It was always good to see a crazy nut walk into the store since it provided a little character to the dull day.

One of my favorites though is there was this oldish (60s (?)) woman that came to my line. She mumbled something that neither I nor the bagger heard. She ended up having a lot of groceries and they piled up on the end of the register, so I started to help the bagger bag them to get them out of the way. As I'm bagging, the lady walks up and says "I told you, I want double knots - that means 2." I almost burst out laughing in her face because of the fact that she was explaining what double meant, as well as explaining to someone who bags/scans groceries for a part-time living what a double knot is. At this point because I must have smirked at her idiotic explanation, she started yelling something about "being the most immature person whom she had ever met." This just made me want to laugh even more, since when you work in a grocery store, everything is dull and boring until someone snaps. The bagger and I ended up laughing about it and making fun of her right after she left. If only she hadn't mumbled incoherently in the beginning.
 

Gothgar

Lifer
Sep 1, 2004
13,429
1
0
I used to work at Lowe's and more than once someone shit in the display toilets... I never had the pleasure of cleaning it thought
 

alfa147x

Lifer
Jul 14, 2005
29,307
106
106
Finally made to what is the bottom on june 19

I have a feeling this thread still has more to go


CVS:

Just about done with my night (10pm) and this drunk guy comes in, picks up 2 bars of chocolate and slams them on the counter and just looks at me

I ask him for his cvs card (Dunno might be corporate doing some test or something ... )
then told him his total ($2 and some change) he digs IN HIS PANTS NOT THE POCKETS IN HIS FUCKING PANTS, as well as his belt being over his belt loops and not through

Then walks out, walks back in with about 67c and slams that on the counter and looks at me, i was like wtf <- all of this with out saying a word

I repeat the total AGAIN he digs in his pants again i say fuck it and bag his shit and handed it him and told him to have a nice day


I should have\ would have told him to fuck off, but im 5' 10'' at 130 pounds vs 6' 4'' 250 ish

:|

Oh i hate those fucking people who come in and get $150 worth of stuff and use a bazillion coupons and walk out paying shit (48c), all of this while either wasting my time (i also work photos) or holding up the line
:|
 

kranky

Elite Member
Oct 9, 1999
21,019
156
106
Originally posted by: Gothgar
I used to work at Lowe's and more than once someone shit in the display toilets... I never had the pleasure of cleaning it thought

The father of one of my friends did this (not in a Lowe's, a different store). It was an entire display bathroom, with a door, the whole works. He thought it was a regular bathroom. Not until he saw there was no TP and there was no flushing action on the toilet did he realize his mistake.
 

NoCreativity

Golden Member
Feb 28, 2008
1,735
62
91
Not my story but my wife's. She is manager at a hallmark. Lady passes off a fake $100 bill to an employee to pay for a couple cards. Notices employee fails to do the pen check to make sure it isn't counterfeit. Same lady comes back in right after putting the cards in her car and buys another card, again paying with a hundred. Most people would think something is up at this point and make sure to check the bill but she was new and the store was busy and she again didn't check it. Later that day my wife was looking over the transactions and realized something was amiss with the two $100 transactions. Does the test and finds out they are indeed fakes. Funny part is the lady made sure to get her hallmark points and scanned her card for both transactions. Ladies name, address, phone number and copy of security tapes went to the police along with the fakes.
 
Feb 6, 2007
16,432
1
81
Originally posted by: alfa147x
Finally made to what is the bottom on june 19

I have a feeling this thread still has more to go


CVS:

Just about done with my night (10pm) and this drunk guy comes in, picks up 2 bars of chocolate and slams them on the counter and just looks at me

I ask him for his cvs card (Dunno might be corporate doing some test or something ... )
then told him his total ($2 and some change) he digs IN HIS PANTS NOT THE POCKETS IN HIS FUCKING PANTS, as well as his belt being over his belt loops and not through

Then walks out, walks back in with about 67c and slams that on the counter and looks at me, i was like wtf <- all of this with out saying a word

I repeat the total AGAIN he digs in his pants again i say fuck it and bag his shit and handed it him and told him to have a nice day


I should have\ would have told him to fuck off, but im 5' 10'' at 130 pounds vs 6' 4'' 250 ish

:|

Oh i hate those fucking people who come in and get $150 worth of stuff and use a bazillion coupons and walk out paying shit (48c), all of this while either wasting my time (i also work photos) or holding up the line
:|

5'10", 130 lbs? You need to eat a cheeseburger friend.
 

Elstupido

Senior member
Jan 28, 2008
643
0
0
Got a ton from Home Depot

At least 10 times a day
customer>ummm can I ask you a question?
me>ummm.....no

At least 3 times a day
customer>umm can I ask you a question? Do you sell light bulbs here?
me>ummm....you mean that huge aisle full of those kinda round things you're starring at, that you kinda screw in to make light?

customer>my dryer belt is making noise what kind of grease do I need for it?
me>go to the hardware aisle and buy a grease gun and a cartridge of white lithium grease. Quiet it right down.

Was helping an attractive middle aged lady, and all of a sudden I had 3 other customers in line needing help. She said, "you sure are busy today". And I said, "you know, it's kind of funny, It seems to come in spurts". She said, "Yes, it sure does", and smiled.

customer> this place sucks, you never can find anything in this fucked up store. I'm glad I don't live here!
me>I am too

Returns are always a favorite, the creative ways people can to find to basically steal.
 

zoiks

Lifer
Jan 13, 2000
11,787
3
81
Originally posted by: Elstupido
Got a ton from Home Depot

At least 10 times a day
customer>ummm can I ask you a question?
me>ummm.....no

At least 3 times a day
customer>umm can I ask you a question? Do you sell light bulbs here?
me>ummm....you mean that huge aisle full of those kinda round things you're starring at, that you kinda screw in to make light?

customer>my dryer belt is making noise what kind of grease do I need for it?
me>go to the hardware aisle and buy a grease gun and a cartridge of white lithium grease. Quiet it right down.

Was helping an attractive middle aged lady, and all of a sudden I had 3 other customers in line needing help. She said, "you sure are busy today". And I said, "you know, it's kind of funny, It seems to come in spurts". She said, "Yes, it sure does", and smiled.

customer> this place sucks, you never can find anything in this fucked up store. I'm glad I don't live here!
me>I am too

Returns are always a favorite, the creative ways people can to find to basically steal.


ummm...you sound like a dick.
 

Elstupido

Senior member
Jan 28, 2008
643
0
0
zoiks, you have no idea of the meaning of dick, until you work retail for a while, you have to deal with every kind of asshole God created. My replies are mild, compared to the abuse I have to take on a daily basis. Most of the time my customers laugh along side me when I make sarcastic answers. I guess you need to be there
 

OutHouse

Lifer
Jun 5, 2000
36,410
616
126
Originally posted by: Elstupido
Got a ton from Home Depot

At least 10 times a day
customer>ummm can I ask you a question?
me>ummm.....no

At least 3 times a day
customer>umm can I ask you a question? Do you sell light bulbs here?
me>ummm....you mean that huge aisle full of those kinda round things you're starring at, that you kinda screw in to make light?

customer>my dryer belt is making noise what kind of grease do I need for it?
me>go to the hardware aisle and buy a grease gun and a cartridge of white lithium grease. Quiet it right down.

Was helping an attractive middle aged lady, and all of a sudden I had 3 other customers in line needing help. She said, "you sure are busy today". And I said, "you know, it's kind of funny, It seems to come in spurts". She said, "Yes, it sure does", and smiled.

customer> this place sucks, you never can find anything in this fucked up store. I'm glad I don't live here!
me>I am too

Returns are always a favorite, the creative ways people can to find to basically steal.

i used to work in Hugh M. Woods (payless cashways) it was a hardware store and I can vouch that people are stupid and when i quit that job i swore i would never ever ever work retail again.

 

Elstupido

Senior member
Jan 28, 2008
643
0
0
ViviTheMage, yes exactly! I mean why do they ask if they can ask a question? That is the primary reason why we are there, I just lmfao.
 

Jeff7

Lifer
Jan 4, 2001
41,596
20
81
Originally posted by: Elstupido
zoiks, you have no idea of the meaning of dick, until you work retail for a while, you have to deal with every kind of asshole God created. My replies are mild, compared to the abuse I have to take on a daily basis. Most of the time my customers laugh along side me when I make sarcastic answers. I guess you need to be there
I don't know if I posted it in this thread already, but I did have someone ask me if we carried any 0 watt nightlights. Apparently 4W was too much. I had to explain to them that if something was rated 0 watts, it wouldn't put out any light.

 

sonambulo

Diamond Member
Feb 22, 2004
4,777
1
0
Not particularly funny but still fresh.

I was working at a Stop & Shop until very recently and there was a Brazilian couple that came in looking for a bag of dried black beans which we were naturally out of. I told the customer that the area had been stocked earlier and if we had any beans they'd be on the shelves but he begged for 'just one' so I went out back and looked for them. Lo and behold we had about jack and shit in stock so I returned and told him. He again asked if I had 'just one' and so I took him into the back room and let him look through our entire grocery backstock. After pulling out and looking at every single fucking u-boat in the back (about 40) he turns to me with a straight face and asks if I had 'just one.' Sure thing, asshole. They're bagging them up right now in the farm that's in back of the back room.