biodoc
Diamond Member
- Dec 29, 2005
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1) check all cable connections for tightness--a little bit more than finger tight.
2) if you use a splitter, try removing it to see if that helps. (I've had a splitter fail once--took days to find.)
A couple of years ago, Comcast told me the same thing. I made an agreement with them--the technician would check the line at the wall in my apartment. If the signal was good, I would pay for the visit. It turned out they had a corroded connection in the telephone closet.
An angle to use when talking to them--always emphasize the loss of the phone. There are federal laws about the reliability of phone service that makes cable companies nervous.
Good advice RT. I'll pick up an spare splitter at Radio Shack next time I'm there.