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Suggestions on what to do? Gf's Iphone on Verizon got stolen --- UPDATE - Returned

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Costco has some decent phones that aren't too expensive at full retail, the egg also has some decent deals.

Did she use a CC to buy it? Maybe she has insurance and doesn't even know it.

And the other posters are right, she got the phone lost/stolen so I don't see how the store should share the loss, loyal customer or not.

P.S. How do you know it was an illegal that stole it? (I had to say it...)
 
I would only sympathize if the gf is hot, pics please. If not, I have no sympathy for your lost phone, w/e happened to personal responsibility?
 
gaidensensei said:
What makes you so sure that someone in Van Nuys has the phone? How do you know if it isn't dropped in the bushes or a ditch.

If you call it and you get voicemail after 1 or 2 rings then it's turned off or no reception.
Click to expand...
That's what Mobile Me is for; it can tell you where the phone is when it's turned on (or rather roughly where it is based on GPS). So if Mobile Me says it's in Van Nuys, then it's in Van Nuys.
 
PottedMeat said:
goddamn iphones are expensive.
Click to expand...

apple-is-selling-zero-phones-a-year-in-six-months-theyll-have-the-most-expensive-phone-by-far-ever-in-the-marketplace-.jpg
 
911paramedic said:
Costco has some decent phones that aren't too expensive at full retail, the egg also has some decent deals.

Did she use a CC to buy it? Maybe she has insurance and doesn't even know it.

And the other posters are right, she got the phone lost/stolen so I don't see how the store should share the loss, loyal customer or not.

P.S. How do you know it was an illegal that stole it? (I had to say it...)
Click to expand...

Well duh...because stealing is illegal. A legal wouldn't do such a thing...

OP, the best advice is this:
1. Tell girlfriend to buy a new phone. (Version isn't going to do it for her)​
2. Tell girlfriend to be more careful with her new phone.​
3. Post pics of girlfriend immediately.​
 
I'm confused as to why people needs pictures of his girlfriend. Just google pretty women and you can see plenty.

He could go find one himself and you'd have no idea whether it's actually her or not, so why does it matter?
 
well who doesn't know that insurance ≠ warranty?
They wouldn't even cut me a break on the $40 of text messaging charges that my brother racked up because he thought the app used data instead of text. The damn text cost them practically nothing, but they best they could do was take $10 if I signed up for their text packages that cost $5/month. Which began a whole new series of issues....
 
Don't you have contents insurance that covers it? I refuse to pay the stupid prices that phone shops charge for phone insurance, but it's all covered on my contents insurance anyway...?
 
HAL9000 said:
Don't you have contents insurance that covers it? I refuse to pay the stupid prices that phone shops charge for phone insurance, but it's all covered on my contents insurance anyway...?
Click to expand...

The phone was likely left somewhere and not actually stolen. As for insurance, I don't think I've ever heard of a successful claim to retrieve a phone.
 
To answer the questions.

1. We were playing tennis, we didnt notice the phone was missing until we got done.

2. The memories on the phone - she went to hawaii last month with her gf. There are pictures she took on the phone that arent on her camera. So those are now lost. Also her car mileage log thing was on the phone. Thats lost too. She last sync'ed it when she got the phone in early july.

3. The area where mobile me showed the phone is a place neither of us would normally go and we were not in that area. We drive through near the area to see each other but never live or work there. She lives in Valley Village, I live in Encino/Reseda. We have no reason to go into that area.

4. The whole 'illegal' statement was based on some of the people we talked to. They are all 'oh we dont speak english', so she speaks to them in spanish and they kinda walk away. One guy says 'i dont live here..' and he is coming out of an apartment, super shady. Its an area of Van Nuys that http://www.crimemapping.com/ shows as got a lot of crime.

We plastered signs saying reward of $100 for the phone. Its a distinctive phone white with a pink case.

5. We spent a total of 4 hours between calling / mobile me alerts / sending a reward statement on the phone. Nobody picked up or even called back to our number. Thats why we left the lost Iphone. Mobile me tracked it to within 2 apartment buildings. One small 2 floor apartment complex and a larger 3 floor apartment complex. We couldnt tell where it was. Calling it and sending the beep thing while we walked teh corridors we couldnt hear it.

The phone was locked so the person wouldnt have been able to access the thing to stop the beeping. They probably muffled it.

6. As for the insurance. I wasnt there when she got the phone. The sales guy just asked her if she wants insurance, and like everything from your hdtv to what not else, she said no because in the past insurance really didnt help. Had the guy mentioned something like its 650 brand new if you lose it, she would have gotten it.

7. Verizon is treating every customer has a criminal that is going to resell the phone. Shit happens, thats understandable. She has to pay the full price, but teh fact that the store really goes ' take it up the ass with no lube ' is no way to treat customers, especially one that is in good standing over 8 + years. As for the eating the cost, trust me verizon has already made up its money on teh cost subsidized on the phone. I am sure they are NOT buying it at 650/piece from Apple. That might be retail, but they probably are getting it less than half that if anything. The loss is not much for a billion dollar company but treating every customer as a criminal that does it to make money is wrong.

If this was a systemic issue of a person losing phones and wanting to re-negotiate a contract thats a different issue, this isnt systemic. This is the first time in 8 years. Their own sales staff was NOT competent in selling a product. I know because I was listening to the 'schlemiel' given to another new customer who was buying the phone. Never explained the '650 brand new cost' to her. Helpful as he is, its the same guy who sold her the phone 2 months ago.
 
The Stigenator said:
7. Verizon is treating every customer has a criminal that is going to resell the phone. Shit happens, thats understandable. She has to pay the full price, but teh fact that the store really goes ' take it up the ass with no lube ' is no way to treat customers, especially one that is in good standing over 8 + years. As for the eating the cost, trust me verizon has already made up its money on teh cost subsidized on the phone. I am sure they are NOT buying it at 650/piece from Apple. That might be retail, but they probably are getting it less than half that if anything. The loss is not much for a billion dollar company but treating every customer as a criminal that does it to make money is wrong.

If this was a systemic issue of a person losing phones and wanting to re-negotiate a contract thats a different issue, this isnt systemic. This is the first time in 8 years. Their own sales staff was NOT competent in selling a product. I know because I was listening to the 'schlemiel' given to another new customer who was buying the phone. Never explained the '650 brand new cost' to her. Helpful as he is, its the same guy who sold her the phone 2 months ago.
Click to expand...

I hope you lose your phone too. You need a lesson on how life works
 
Businesses don't make money by giving shit away for free just because their customers can't hold onto their own things.
 
The Stigenator said:
7. Verizon is treating every customer has a criminal that is going to resell the phone. Shit happens, thats understandable. She has to pay the full price, but teh fact that the store really goes ' take it up the ass with no lube ' is no way to treat customers, especially one that is in good standing over 8 + years. As for the eating the cost, trust me verizon has already made up its money on teh cost subsidized on the phone. I am sure they are NOT buying it at 650/piece from Apple. That might be retail, but they probably are getting it less than half that if anything. The loss is not much for a billion dollar company but treating every customer as a criminal that does it to make money is wrong.
Click to expand...

Jesus christ.
 
The Stigenator said:
3. The area where mobile me showed the phone is a place neither of us would normally go and we were not in that area. We drive through near the area to see each other but never live or work there. She lives in Valley Village, I live in Encino/Reseda. We have no reason to go into that area.

...

5. We spent a total of 4 hours between calling / mobile me alerts / sending a reward statement on the phone. Nobody picked up or even called back to our number. Thats why we left the lost Iphone. Mobile me tracked it to within 2 apartment buildings. One small 2 floor apartment complex and a larger 3 floor apartment complex. We couldnt tell where it was. Calling it and sending the beep thing while we walked teh corridors we couldnt hear it.

The phone was locked so the person wouldnt have been able to access the thing to stop the beeping. They probably muffled it.
Click to expand...

The phone was probably just off or something.
 
I have handset insurance on my $50 Samsung flip phone piece of crap.

Your girlfriend had an iphone and is dumb enough to lose it AND not have insurance on it.

Fail.
 
This is America Inc. Land of Insurance. Always take the insurance. Only Terrorists don't take the insurance. GF didn't take the insurance. Do I really need to spell it out for you?
 
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