wut? It's not for cosmetic happiness. It's for getting a working drive that will last. Did they pack yours like they did mine? This is a major problem with etailers these days. NE, TD, Ewiz and more are packing these large cap HDs like it's a little $2 4GB thumb drive. These large drives cannot handle the shock.
I don't think packaging matters much. You can play football with these things with no ill effects. See page 10 of the link below. Non-operating shock G's in 0.5 msec is 600. I don't know what that that calculates to be, but I'm quite sure it is more than the UPS guy throwing the drive into his truck.
My understanding of failures is - drives will fail according to a bell curve. Some will fail very quickly, most will last a while, a few could last a long long time. But not based on mishandling in the packing box.
http://www.seagate.com/staticfiles/support/disc/manuals/notebook/momentus/7200.4/100534376c.pdf
Use original packaging when possible, such as packaging sent with Advanced Replacement Order:
* Enclose each drive in an ESD (electrostatic discharge) bag, in an anti-static plastic shell (SeaShell) or anti-static bubble wrap.
* Secure each unit in 2 inch-thick foam rubber in a corrugated box. Do not use popcorn, peanuts, bubble wrap or newspaper. If packaging more than one drive, use a separate container for each drive.
* Print the order number on the outside of each box.
* For more information on how to pack your unit, please view: http://www.seagate.com/support/service/pdf/pack.pdf
I don't think packaging matters much. You can play football with these things with no ill effects. See page 10 of the link below. Non-operating shock G's in 0.5 msec is 600. I don't know what that that calculates to be, but I'm quite sure it is more than the UPS guy throwing the drive into his truck.
My understanding of failures is - drives will fail according to a bell curve. Some will fail very quickly, most will last a while, a few could last a long long time. But not based on mishandling in the packing box.
http://www.seagate.com/staticfiles/support/disc/manuals/notebook/momentus/7200.4/100534376c.pdf
2.10.6 Shock
All shock specifications assume that the drive is mounted securely with the input shock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.
Page 18 of that doc:
2.10.6 Shock
All shock specifications assume that the drive is mounted securely with the input shock applied at the drive
mounting screws. Shock may be applied in the X, Y or Z axis.
Okay, my first order with "Superbiiz/Ewiz" is not going too well. I had a call from them and an email that says my shipping address was not on file with my credit card company. I called my CC up, and my shipping address is the same as my billing address. So I call Superbiiz up, can barely understand the person, and they say they will try to call my credit card company again. I've never had any problem like this with Newegg or other E-tailers. Is Superbiiz fairly reputable or do they do this kind of thing a lot?
Update: They called back 2nd time, and still say address is not correct. I called my CC, and they said that Superbiiz was trying to authorize $0 on the card. That it has to be at least $1 authorization. Also, they said to try putting my apartment number first, then street address on second line. If they can't get it authorized, I'm going to just order them from Newegg for a little more money and be done with it. At least at Newegg, I don't have to deal with stuff like this.
Update2:Okay, finally it looks like they got it right, and my order should be shipping soon!
If you check your warranty status on the drive, do you get a code of 100 or 101?For what its worth, I ordered one, arrived in two days, packed inside a two-slot foam enclosure the exact size of the shipping box. The other slot (each slot is the size of a hard drive) was empty.
Got no complaints at all with the way item was shipped.
For what its worth, I ordered one, arrived in two days, packed inside a two-slot foam enclosure the exact size of the shipping box. The other slot (each slot is the size of a hard drive) was empty.
Got no complaints at all with the way item was shipped.
