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RMA and bestbuy.com (Broken Ipod)

C

Coldkilla

Diamond Member
Hi. I got my ipod the other day, and after i used up the battery - I of course plugged it into my computer to charge and for whatever reason the ipod began to stink. Litterally, I looked down and picked it up off the floor where it had been charging. It was HOT, amazingly hot, I couldnt even hold it for more than a second without letting go. The plastic/glass in the front started to make an indention (about the size of a drop of water). I dont know HOW i could have forseen this to happen. Anyway, I bought this from bestbuy.com not too long ago and was wondering if they'd do an RMA. I dont know where to go on their website, or even if I can get this RMA'd/Repaired/W-E. The ipod doesnt even turn on now.
 
Originally posted by: Coldkilla
Hi. I got my ipod the other day, and after i used up the battery - I of course plugged it into my computer to charge and for whatever reason the ipod began to stink. Litterally, I looked down and picked it up off the floor where it had been charging. It was HOT, amazingly hot, I couldnt even hold it for more than a second without letting go. The plastic/glass in the front started to make an indention (about the size of a drop of water). I dont know HOW i could have forseen this to happen. Anyway, I bought this from bestbuy.com not too long ago and was wondering if they'd do an RMA. I dont know where to go on their website, or even if I can get this RMA'd/Repaired/W-E. The ipod doesnt even turn on now.
Click to expand...

Exactly how long ago Coldkilla?
 
BestBuy doesn't do RMAs. You can exchange it, return it, or send it to Apple.

EDIT: Zim brings up an excellent point, you can only do the first 2 if it hasn't been longer than a month.
 
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