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RMA and bestbuy.com (Broken Ipod)

Coldkilla

Diamond Member
Oct 7, 2004
3,944
0
71
Hi. I got my ipod the other day, and after i used up the battery - I of course plugged it into my computer to charge and for whatever reason the ipod began to stink. Litterally, I looked down and picked it up off the floor where it had been charging. It was HOT, amazingly hot, I couldnt even hold it for more than a second without letting go. The plastic/glass in the front started to make an indention (about the size of a drop of water). I dont know HOW i could have forseen this to happen. Anyway, I bought this from bestbuy.com not too long ago and was wondering if they'd do an RMA. I dont know where to go on their website, or even if I can get this RMA'd/Repaired/W-E. The ipod doesnt even turn on now.
 

Zim Hosein

Super Moderator | Elite Member
Super Moderator
Nov 27, 1999
65,400
407
126
Originally posted by: Coldkilla
Hi. I got my ipod the other day, and after i used up the battery - I of course plugged it into my computer to charge and for whatever reason the ipod began to stink. Litterally, I looked down and picked it up off the floor where it had been charging. It was HOT, amazingly hot, I couldnt even hold it for more than a second without letting go. The plastic/glass in the front started to make an indention (about the size of a drop of water). I dont know HOW i could have forseen this to happen. Anyway, I bought this from bestbuy.com not too long ago and was wondering if they'd do an RMA. I dont know where to go on their website, or even if I can get this RMA'd/Repaired/W-E. The ipod doesnt even turn on now.

Exactly how long ago Coldkilla?
 
Dec 4, 2002
18,211
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BestBuy doesn't do RMAs. You can exchange it, return it, or send it to Apple.

EDIT: Zim brings up an excellent point, you can only do the first 2 if it hasn't been longer than a month.
 

talyn00

Golden Member
Oct 18, 2003
1,666
0
0
Bring it to BestBuy to see if they can replace it for you, if not then contact Apple.
 

Zim Hosein

Super Moderator | Elite Member
Super Moderator
Nov 27, 1999
65,400
407
126
Originally posted by: UncleWai
Can you post a picture? I will like to see something like that.

Coldkilla is off-line! :(
 

Coldkilla

Diamond Member
Oct 7, 2004
3,944
0
71
What inside of my computer can cause the USB ports to melt pretty much anything thats plugged into them?