So, Rift again refused to refund the year after less than a month later going free to play, claiming the 'bonuses' justify just being a change like the contract says can happen.
That's crappy customer service.
But I called American Express and surprisingly, they just refunded the charge on the call.
That's pretty amazing service. Apparently they eat the charge. I told them that's not fair to them but they said it's a service they do.
That's crappy customer service.
But I called American Express and surprisingly, they just refunded the charge on the call.
That's pretty amazing service. Apparently they eat the charge. I told them that's not fair to them but they said it's a service they do.