Radeon Drivers

[apoppin]

I'm not saying there's no issues I'm questioning your issues,you condemned the 6990 to fast

1 a trained monkey could write a newegg review

2 from your link "I have artifacts on my card on STOCK CLOCKS, but when I up the voltage a bit (0.02) it is perfectly fine..

Sometimes the PSU can not deliver what it exactly is supposed to.

On your OC, you don't really have to overclock it in my opinion, it's already the fastest card in the world. I don't think it's a bad card, just limit of the card like the first poster said.."

3 Is that an x58 motherboard?

Sure anyone can write a NE review; but look at the owners who have had issues. We can look at every brand of HD 6990 and there are issues. There just aren't many of these cards like there are with 6970/6950.

http://forums.guru3d.com/showthread.php?t=341125
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=149811

And here there are 3 returns on a Sapphire 6990
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102927

and two RMAs on a XFX
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161366

How can i be more fair to the card?

It does not work in my PC although every other Radeon and combination of Radeon that i have work flawlessly.

 

[Chiropteran]

How can i be more fair to the card?

http://www.newegg.com/Product/Produc...scrollFullInfo [90 1/5 reviews]

Look at all the issues people have with x58 based boards. How can you blame the video card?

 

[apoppin]

http://www.newegg.com/Product/Produc...scrollFullInfo [90 1/5 reviews]

Look at all the issues people have with x58 based boards. How can you blame the video card?

because AMD said so

 

[Binky]

What the hell do Newegg reviews or forum bashing prove? Nothing. Happy people are FAR less likely to write reviews, or bitch and moan in forums. Taking negative reviews as gospel isn't reasonable.

Here's my own made up fact: only 10% of happy purchasers return to write reviews, but 70% of unhappy purchasers write reviews. Therefore, the overall product rating is skewed.

Now, having said that, I'm never surprised to see issues on the latest and greatest video cards. If you want to be on the cutting edge, you deal with a few issues until they sort them out.

 

[busydude]

because AMD said so

This might have been suggested before.. but

appoppin, did you try using a different set of RAM modules?

 

[apoppin]

This might have been suggested before.. but

appoppin, did you try using a different set of RAM modules?

Actually i did in troubleshooting it originally including swapping out the PSU; beyond what a normal user would do considering that GTX 590 works great as well as HD 6970 CrossFire.

Here is the thing:

1. i have 16 AMD/ATI cards that i have run in my main benching Intel x58 PC
2. - every single one of them runs great - including every CrossFire combo that i can toss at it including 6970 CrossFire
3. Only one card - HD 6990 - is a fail in my MB

How many end users would RMA a card that does this - or would they buy another motherboard to try it in? What is reasonable?

Do you guys want me to start a new thread about it?
- i was answering a poster when it turned into a thread hijack

What the hell do Newegg reviews or forum bashing prove?

By themselves nothing. Taken together with my card that is defective just goes to show that there are defective HD 6990s and it was AMD that told me to try another MB

 

[busydude]

Do you guys want me to start a new thread about it?

Yup.. because it sure is weird and interesting.

 

[happy medium]

Here is the thing


i have 16 AMD/ATI cards that i have run in my main benching Intel x58 PC
- every single one of them runs great - including every CrossFire combo that i can toss at it including 6970 CrossFire
Only one card - HD 6990 - is a fail in my MB

AMD SAID THERE ARE KNOWN ISSUES WITH SOME MBS and HD 6990

They suggested that i switch it out

How is this not enough evidence that the 6990 card lacks compatibility?

 

[notty22]

I was thinking that you might try one more thing with your 6990. Since its such a heavy card. After you install the card, lay the case down on its side. So all the weight of the card pushes straight down on the m/b, not allowing the card to hang/sag essentially. Maybe your pci-e slot, the gold contacts on either side that pinch the connections on the card are a little looser from many card changes, ect.

 

[apoppin]

Thank-you

Been there ... done that .. both PCIe slots and if i had a third, i would have tried that one also. GTX 590 and HD 6970 are very heavy also.

As soon as it gets to desktop it artifacts and then BSoDs.

How is this not enough evidence that the 6990 card lacks compatibility?

Best guess imo was on ABT forum that suggested that it was the power regulating ICs losing some function over time and then being "reset" in another MB. However, mine only reset once. They are probably failing.

 

[Grooveriding]

Have to say this sounds like PEBKAC to me. Try reinstalling your Windows 7 or something. You certainly sound very unprofessional with your threats of a 'front-page expose highlighting 6990 issues'

Really you just sound mad because the card is giving you trouble and AMD has not swooped in to help you.

Newsflash: when there is a widespread issue with hardware it comes to light. Look at the defective GTX 590 with its poor PCB design. It came to light fast because numerous users experienced failures with the card of the same context.

Sounds like AMD just told you yeah we've had BSODs with 6990s at times too, try this and you can't get it to work. Unfortunately looks like since you didn't buy the card you can't RMA it. No need to go off on a rant because you are likely experiencing some major PEBKAC on your end.

So far you have an isolated issue. Perhaps the card is just plain bad ? Video cards are probably the most prone to failure component in any modern PC. I would suggest an RMA or get an AMD tech support individual to help you with some proper troubleshooting.

:sneaky:

 

[apoppin]

So far you have an isolated issue. Perhaps the card is just plain bad ? Video cards are probably the most prone to failure component in any modern PC. I would suggest an RMA or get an AMD tech support individual to help you with some proper troubleshooting.

:sneaky:

Let me try again.

From AMD to me in an email:

try it maybe in another motherboard ... We sometimes have that issue…

From now on, direct comments here

http://forums.anandtech.com/showthread.php?p=32207919#post32207919

 

[3DVagabond]

There is no such thing as free. ABT is a media partner with AMD and i did a 30-game evaluation of the HD 6990 and several follow-up articles.
:whiste:

Agreed. It's job was done when AMD fooled us into testing it with the HD 6990 overclocked; by misrepresenting a non-existent warranty to the tech editors..

And i hope they don't mind a front page ABT article about their sloppy HD 6990 launch, they way they rushed us and misrepresented it, and their inability to replace it.

i am going to destroy my HD 6990 and will probably run a contest to see the most clever way to do. i am favoring a shotgun blast.

So, AMD won't replace your review sample, which has already served it's purpose, and now you are going to write negative articles about them. How should we interpret that article? Fair and impartial? Or, spiteful and with malice?

 

[apoppin]

So, AMD won't replace your review sample, which has already served it's purpose, and now you are going to write negative articles about them. How should we interpret that article? Fair and impartial? Or, spiteful and with malice?

Don't put words in my mouth. i said i would do an investigation. So far there have been 3 years of "fair and impartial" at ABT. That's a good track record.

i have never held back from criticizing Intel, AMD or Nvidia when warranted. And i have never made a secret about AMD's sloppy HD 6990 launch and the misrepresentation they made about its warranty to the tech editors. Everyone on my forum knows about it.

Here is the correct thread for your concerns - or better yet, helpful suggestions.

HD 6990 Artifacting on my X58 MB; AMD acknowledges issue

 

[Chiropteran]

Let me try again.

From AMD to me in an email:

I don't think anyone missed that line, the problem is it can be interrpreted multiple ways and it seems like you have latched onto your interpretation as the only valid one.

Could well be that AMD was telling you, "yes we have seen some motherboards which are flawed and won't run our in-spec card properly", but trying to be nice and diplomatic about it without directly pointing all the blame on your motherboard.

1. i have 16 AMD/ATI cards that i have run in my main benching Intel x58 PC
2. - every single one of them runs great - including every CrossFire combo that i can toss at it including 6970 CrossFire
3. Only one card - HD 6990 - is a fail in my MB

It's still just an anecdote.

Your motherboard has the advantage, as you have tested it with 16 or 17 different video cards, before one failed to work.

It's not really a fair comparison until you test the 6990 with the equivalent, 16 or 17 different motherboards. If the 6990 fails in multiple cases, than that is some somewhat useful evidence. If the 6990 doesn't fail in any other case, you have a graphic card that works fine in 16 of 17 motherbaords, and a motherboard that works fine with 16 of 17 graphic cards, and it's not clear who is to blame.

 

[apoppin]

I don't think anyone missed that line, the problem is it can be interrpreted multiple ways and it seems like you have latched onto your interpretation as the only valid one.

Could well be that AMD was telling you, "yes we have seen some motherboards which are flawed and won't run our in-spec card properly", but trying to be nice and diplomatic about it without directly pointing all the blame on your motherboard.



It's still just an anecdote.

Your motherboard has the advantage, as you have tested it with 16 or 17 different video cards, before one failed to work.

It's not really a fair comparison until you test the 6990 with the equivalent, 16 or 17 different motherboards. If the 6990 fails in multiple cases, than that is some somewhat useful evidence. If the 6990 doesn't fail in any other case, you have a graphic card that works fine in 16 of 17 motherbaords, and a motherboard that works fine with 16 of 17 graphic cards, and it's not clear who is to blame.

AMD knew exactly what i was talking about and pointed me FIRST to changing my MB

You argument falls flat considering that HD 6990 has run in my PC for many weeks before it *failed*

And why do you insist on dragging me back here? ... there is a thread specifically discussing my issues
http://forums.anandtech.com/showthread.php?p=32208264

Can we move this out of "radeon drivers" and to where it belongs?

 

[Gillbot]

Thanks apoppin, you took the heat off of me. ;-)

 

[zebrax2]

There is no such thing as free. ABT is a media partner with AMD and i did a 30-game evaluation of the HD 6990 and several follow-up articles.
:whiste:

The thing though is you also need their products to be able to gain readers. The 6990 was given to you early so you could have the reviews out by release date which is probably the best time to release a review as everyone is scouring the net for them. AMD gave you a card so they could release their launch day media presence, you on the other hand profited from the early review as well as the subsequent reviews/articles about the card.

 

[apoppin]

The thing though is you also need their products to be able to gain readers. The 6990 was given to you early so you could have the reviews out by release date which is probably the best time to release reviews as everyone is scouring the net for them. From the way i look at it its give and take. AMD gave you a card so they could release their launch day media presence, you on the other hand profited from the early review as well as the subsequent reviews/articles about the card.

Yes. Agreed absolutely. In fact, i explain it the way you did. i am not sure what i said that was in conflict with this.

However, there is now a thread devoted to my weird issues with my HD 6990; if it's OK with you, i'd prefer to field all questions over there and not continue to hijack this thread

http://forums.anandtech.com/showthread.php?t=2188747

 

[cusideabelincoln]

Why would i give defective HW away. As i said, this calls for an investigation and a front page ABT article if warranted. Something isn't right and my background is investigative journalism.

I'd figure the point was clear, but I'll spell it out: The card won't be defective for another editor. You just said it works fine in your AMD board, so another editor with a different motherboard will have better luck.

 

[apoppin]

I'd figure the point was clear, but I'll spell it out: The card won't be defective for another editor. You just said it works fine in your AMD board, so another editor with a different motherboard will have better luck.

http://forums.anandtech.com/showthread.php?t=2188747