I think CompGeeks has the WORST customer service I've ever seen. And I order from a lot of low budget places (you'd never guess, right?)
I ordered on 12/6
12/7 got an e-mail - couldn't verify my shipping address.
12/7 - called my CC company, verified that they listed my CC address (I knew they did; called to make sure it was still there)
12/7 - called CompGeeks - told that they would verify again.
12/10 - called CompGeeks again, after receiving an e-mail saying they couldn't verify. Told them that wasn't the case, and to keep me on the line while they verified. They wouldn't do it - so they told me they'd call me back if they had an issue.
12/12 - received an e-mail from CompGeeks - my CC was verified - it "would ship ASAP" (their words, in the e-mail)
12/14 - no confirmation - guessing that it had shipped, and would be here in time for Christmas (I told the rep that it was a gift; they wouldn't upgrade me for free, but assured me it would get out of there).
12/20 - received e-mail from UPS - package shipped on 12/20, to arrive on 1/2/02
I sent CompGeeks an e-mail telling them it was a gift, and it had to be here by Christmas - and that I was extremely disappointed in their customer service. Their response? "Well, we don't ship to addresses that we can't verify". When I told them in a response that the damn CC number had verified the week before, and the package would supposedly ship, in their words, ASAP - they didn't respond.
But they did send a sarcastic 'Oh Yeah - Happy Holidays' e-mail - I saved it, because I figure it'll make an interesting Better Business Bureau complaint.
Never again - I'd rather pay more and not be treated like an ass.