OMG is anyone watching Conan? Tech support in India....

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zzzz

Diamond Member
Sep 1, 2000
5,498
1
76
Originally posted by: mobobuff
Friggin' outsourcing!
If you knew the laptop is out of warranty and the part number you want , why did you call tech support and not the sales directly?

 

mobobuff

Lifer
Apr 5, 2004
11,099
1
81
Originally posted by: zzzz
Originally posted by: mobobuff
Friggin' outsourcing!
If you knew the laptop is out of warranty and the part number you want , why did you call tech support and not the sales directly?

Compaq (now owned by HP) did not release their Sales department # directly. Or at least I didn't find it.
 

moshquerade

No Lifer
Nov 1, 2001
61,504
12
56
Originally posted by: Supercharged
This is the funniest sh|t I have seen in a long time!
you know what is seriously not funny? having to deal with tech support in India in real life. :|
 

Garuda

Banned
Jun 15, 2004
444
0
0
I don't think Indian tech support is bad. How do you know they're Indian anyway? In India, the young generation speaks very convincing British and/or American English, and they take Western names when they talk to you on the phone.

Tech support in India is a top job. They have their pick of college educated candidates, and they take smart people who speak good English.

Here in America, tech support is an almost minimum wage job. If you hear someone talking with an accent, they might be an immigrant right here in the U.S., who has taken a job that Americans don't want to do.

Then again, often times you get someone who speaks Ebonics, or a Southern hick of James Carville proportions whose English is very hard to decipher. :confused:
 

moshquerade

No Lifer
Nov 1, 2001
61,504
12
56
Originally posted by: Garuda
I don't think Indian tech support is bad. How do you know they're Indian anyway? In India, the young generation speaks very convincing British and/or American English, and they take Western names when they talk to you on the phone.

Tech support in India is a top job. They have their pick of college educated candidates, and they take smart people who speak good English.

Here in America, tech support is an almost minimum wage job. If you hear someone talking with an accent, they might be an immigrant right here in the U.S., who has taken a job that Americans don't want to do.

Then again, often times you get someone who speaks Ebonics, or a Southern hick of James Carville proportions whose English is very hard to decipher. :confused:
you don't think Indian tech support is bad? obviously you haven't had to rely on them.
the 3 techs i have spoken to had such thick accents i couldn't understand them, and one guy got annoyed with me because i had to make him repeat himself so often.
how do i know they were in India? i asked. one woman and i even talked about the weather there (in India) while we were waiting for something to load.
 

welst10

Platinum Member
Mar 2, 2004
2,562
1
0
Originally posted by: moshquerade
Originally posted by: Garuda
I don't think Indian tech support is bad. How do you know they're Indian anyway? In India, the young generation speaks very convincing British and/or American English, and they take Western names when they talk to you on the phone.

Tech support in India is a top job. They have their pick of college educated candidates, and they take smart people who speak good English.

Here in America, tech support is an almost minimum wage job. If you hear someone talking with an accent, they might be an immigrant right here in the U.S., who has taken a job that Americans don't want to do.

Then again, often times you get someone who speaks Ebonics, or a Southern hick of James Carville proportions whose English is very hard to decipher. :confused:
you don't think Indian tech support is bad? obviously you haven't had to rely on them.
the 3 techs i have spoken to had such thick accents i couldn't understand them, and one guy got annoyed with me because i had to make him repeat himself so often.
how do i know they were in India? i asked. one woman and i even talked about the weather there (in India) while we were waiting for something to load.

hahaha. see the video clip a few posts above. They talked about weather too.