- People who give only 7 digits when asked for their phone number by a NATIONAL technical support number. Next time you ask for our phone number I'll give you 247-7285. :|
- ISP's who refer customers to LAN support to obtain more IP addresses. (Customer is running a PUBLIC IP on one system, wants to connect more systems... ONVOY in Minneapolis referred them to me to "get more IP addresses."

:|
- People who call & insist on having loud music, parties, or other noise in the background.
- People who call & then yell at their kids while on the phone with me. ("Goddammit Jimmy, I'm on the @&#! phone!"
- People who don't comprehend the difference between technical support & !nterprise (the people who lay out where CO's will go, what areas will have DSL, etc.) & ask to speak to my supervisor when I tell them I have no clue when DSL will be available in their area, or why they can't get it now.
- People who launch into a 5-minute explanation of what they think the problem is the second you pick up the phone. 99% of the time they have no clue what they're talking about, & are spewing acronyms that they couldn't define if you asked them to.
- People who insist that they haven't changed anything... Only to admit later in the call that they moved their computer across the room, & forgot to plug something back in.
- Bosses who tell their secretaries to call tech support to "fix that dabdurned DSR cernection." Like the secretary knows anything about how the network works, where anything is, or even has admin rights to her own goddamned computer. The last thing we want is to have to deal with some 20 something secretary crawling around under her desk in high heels & a skirt trying to plug an RJ45 ethernet connection into their video card.
- People who don't understand support boundaries, & think I should be able to setup their VPN software for them.
- People who are making 2x as much money as I am working as a network admin, & are massaging their neck with their sphincter when it comes to ANYTHING to do with networking. These people are supposed to understand the difference between a public & private address, & how to configure TCP/IP.
I could go on, but that's enough for now.
Viper GTS