Oh my, that's quite a mouthful. :roll:Originally posted by: TheMoFo
LmAo..Well I was kind of leary when my first bill arrived it and had a nazi insignia on it. The fact that you have to register every piece of hardware,(I had to activate the modem when I changed it from usb to ethernet, I had to do it all over again the next day when I set up my router), is supposed to keep people from stealing their services...LoL I dunno...It's insightbb...it's a med-large communications company that overcharges their customers for tv and internet services. If it wasn't for the cut in bandwidth I would say to hell with them and do the dsl thing
Here are the steps needed to activate a new comp...
http://help.insightbb.com/account/device_change.shtml
Here is the steps needed to change your modem
http://help.insightbb.com/account/modem_change.shtml
*think those are copy and paste in your browser*
** Insight Broadband is a secure Internet service. In order to help protect our customers from unauthorized access of our network, and to guarantee the best possible service and support for Insight Broadband users, we do monitor our network. We DO NOT monitor the data that is transmitted by our customers. In the interest of Internet security, we do monitor the network devices that are connected to our network to prevent unauthorized access to the Insight Broadband Internet service. This helps to safeguard all of our customers.
The recording of the MAC address into the Insight Broadband database will also allow our Customer Care employees to better troubleshoot future issues that you may have with your Internet connection. As stated above, we DO NOT monitor the data that is being transmitted. We are able to monitor the cable modem's power levels to detect problems when troubleshooting issues, and Insight Broadband is also able to verify the quality of the service that you are receiving through your cable connection. This allows Insight Broadband's employees to fix issues before they are even noticed by our customers.
It is required that the MAC address information of a newly connected cable modem be reported to Insight Broadband before or immediately after connecting the cable modem to our network. This can be accomplished very easily by calling your local Insight Broadband Customer Care office. By doing this, you will eliminate the chance of having your account suspended due to the discovery of a new device on our network.
This "two-step" registration system was designed to provide better security to our customers, and to allow our customers to obtain the optimal service level that is obtainable with a high-speed broadband connection.
I like where they state several times...WE DO NOT MONITOR THE DATA OUR CUSTOMERS TRANSMIT...LOL...so it's not quite as bad as it seems. They actually had a software release awhile back that was supposed to help their techs monitor problems with our connections...I sure as hell didn't download it, to my knowledge anyway..LoL...They may have put it on my machine for me. I reformat so often, use adaware, and check msconfig for running processes...haven't found anything suspicious yet..but ya they have me by the bawlz..LoL
Don't just check MSCONFIG, cont-alt-del to see more if not all things running and if you don't know what each are for, search your HD for them and check out the properties.