NVIDIA choice latop to replace bumbgate affected laptops

[wahdangun]

hehe!

Nvidia, "baking laptop and desktop graphics since 2006"

Im waiting for my laptop, which im writing this on, to fail because of the 8600m card in it... ive stopped playing games on it to try and minimize the heat output.. sad

you can't escape from this crap mate, when i first rma'ed my laptop from bumpgate, I have trying not playing any games too, but you know what? Its still craping on me, and i hate to rma'ed again, especially asus have crappy customer support in here, I mean I waited for 3 month just to replace the mxm graphic card. So if this thing die on my again I will just buy amd mxm graphic and screw with asus and nvdia, I will never buy their product again.

 

[Barfo]

If they chose something more expensive, they run out of money, then some would get nothing.

LMAO! Poor multi billion dollar nvidia running out of money. Pardon me if I feel no sympathy for a company selling faulty products and then not owing up to them until they're forced to.

 

[Pantalaimon]

LMAO! Poor multi billion dollar nvidia running out of money. Pardon me if I feel no sympathy for a company selling faulty products and then not owing up to them until they're forced to.

Even if they might run out of money, they deserve it. Selling faulty product, trying to shift blame, and now basically showing the middle finger to the people who bought their faulty product. Well, just a new reason why I detest their business practice.

 

[Idontcare]

Wait a second. Not only is Nvidia replacing defective laptops with much lower priced units, but units that are not even powered by their own graphics processors? Unreal. Just when you think Nvidia can't sink any lower.

It's pretty smart of them IMO, and not just from the immediate economic angle but also from the angle of:

...the very reason a customer of ours would be getting this laptop is because our laptop crapped out on them and as such they are likely to be an exceedingly bitter/resentful customer because of it...

...so lets give them a sub-par, lackluster performing, AMD-based laptop so that their displeasure with Nvidia can be replaced with the displeasure that will come from using this cheap crappy AMD-based product...

...and then nostalgia will set in and they'll be somewhat more likely to buy another Nvidia product to replace the crappy AMD-based one that is now leaving a bad taste in their mouth...

Sure it won't work with every customer, but you know they ran the demographics analysis on this one and it is a calculated move on their part. This was no accident.

 

[styrafoam]

It's pretty smart of them IMO, and not just from the immediate economic angle but also from the angle of:


Sure it won't work with every customer, but you know they ran the demographics analysis on this one and it is a calculated move on their part. This was no accident.

I would think that most of the people who paid specificly for a higher end graphics card know exactly what is being done to them. The ones who had their mcp die just know that thier laptop died. Even after they get a replacement they probably have no idea who makes what part of the innards. "Facebook comes up on the screen, ok great i am all set." They are made whole for as cheap as possible. Nvidia helps the customer who is cheapest to help and leaves the ones who would probably have much more word of mouth power out in the cold by only offering to replace their video card with another defective video card or an abysmally slow laptop. The brand image placement could be a small side effect, but i think it was strictly driven on cost.

Sitting on a dell with an 8600gt m. It hasn't died yet, but i basicly started babying it as soon as i found out the video card was defective. I can make it crash pretty reliably, but it works so i get nothing. I don't buy nvidia for myself. I don't put nvidia in other peoples computers. If i am asked about buying a video card its always an ati that gets recommended.

Have a nice life nvidia.

 

[Rezist]

It's pretty smart of them IMO, and not just from the immediate economic angle but also from the angle of:


Sure it won't work with every customer, but you know they ran the demographics analysis on this one and it is a calculated move on their part. This was no accident.

Yeah that's pretty good point, I had a buddy that wouldn't touch AMD processors because he bought a comp from a small shop that OC'ed the hell out of it and it cooked on him, so he now believes that AMD = unreliable. He even bought a P4 over a AMD64.

 

[notty22]

To avoid bumpgate, you don't want to let your laptop heat cycle. Leaving it always on, is probably better for it than 'babying' it.

Many laptops die from over-heating, fan troubles, poor design, warping, inadequate placement and probably get blamed or lumped in with bumpgate issues.

 

[StrangerGuy]

Bumpgate is the main reason why the Nehalem license is irrelevant whether Nvidia had it or not. No OEM is EVER going to touch any Nvidia chipsets again.

 

[AnandThenMan]

It's pretty smart of them IMO, and not just from the immediate economic angle but also from the angle of:

That makes Nvidia seem even more despicable. D:

 

[Madcatatlas]

Not surprised by the amount of people saying they wont ever buy a nvidia card or chipset again, look at their track record in failing, bumpgate, rebadging 8xxx cards to 9xxx cards trough to 2xx cards, brilliant aint it?, and card killing drivers, it just doesnt stop.

i wouldnt be too surprised to see another bumpgate for fermi 1.0 and 1.5 cards coming in a few months time.

 

[notty22]

Not surprised by the amount of people saying they wont ever buy a nvidia card or chipset again, look at their track record in failing, bumpgate, rebadging 8xxx cards to 9xxx cards trough to 2xx cards, brilliant aint it?, and card killing drivers, it just doesnt stop.

i wouldnt be too surprised to see another bumpgate for fermi 1.0 and 1.5 cards coming in a few months time.

You have a psychic feeling about that ? lol I'll compare the likelihood of that happening as AMD releasing BD with the TLB bug, like Phenom.

 

[betasub]

lol I'll compare the likelihood of that happening as AMD releasing BD with the TLB bug, like Phenom.

Standard deflection/distraction tactics. Ignore the issue at hand & use an unrelated issue as a smokescreen.

 

[Voo]

...the very reason a customer of ours would be getting this laptop is because our laptop crapped out on them and as such they are likely to be an exceedingly bitter/resentful customer because of it...

...so lets give them a sub-par, lackluster performing, AMD-based laptop so that their displeasure with Nvidia can be replaced with the displeasure that will come from using this cheap crappy AMD-based product...

...and then nostalgia will set in and they'll be somewhat more likely to buy another Nvidia product to replace the crappy AMD-based one that is now leaving a bad taste in their mouth...

That's quite ingenious and makes totally sense. Not sure though if I should be happy that I didn't even think about such tactics or not

@notty22: Yep and just like Nvidia AMD really disputed the bug for several years.. wait, no I think that wasn't what happened. Bugs and problems can happen always, it's much more interesting to see how the company reacts to it.
And if you compare Nvidia's reaction to say Intel's with their MB problems, it's apparent just how awfully Nvidia handled the situation and treated their customers.

 

[StrangerGuy]

You have a psychic feeling about that ? lol I'll compare the likelihood of that happening as AMD releasing BD with the TLB bug, like Phenom.

One party actually admitted the problem and fixed it. The other pretended it wasn't there.

Guess who is who?

 

[notty22]

That's quite ingenious and makes totally sense. Not sure though if I should be happy that I didn't even think about such tactics or not

@notty22: Yep and just like Nvidia AMD really disputed the bug for several years.. wait, no I think that wasn't what happened. Bugs and problems can happen always, it's much more interesting to see how the company reacts to it.
And if you compare Nvidia's reaction to say Intel's with their MB problems, it's apparent just how awfully Nvidia handled the situation and treated their customers.

I disagree about how Nvidia handled the situation. Charlies views on Nvidia are ridiculous. Sadly some buy in to his rantings. Microsoft Xbox 360 RROD is another example of manufacturing defects that have slipped in to production.
Those examples were not the first, and won't be the last.

 

[Aristotelian]

a)To avoid bumpgate, you don't want to let your laptop heat cycle. Leaving it always on, is probably better for it than 'babying' it.

b) Many laptops die from over-heating, fan troubles, poor design, warping, inadequate placement and probably get blamed or lumped in with bumpgate issues.

My Dell XPS M1330 (8400m) needed to have its motherboard replaced 3 times over a two year period. It's well documented on the internet that this specific laptop (with the 8400m) had the gpu fail (and therefore the motherboard replaced) for many, many people. So, your b) does nothing to prevent people from understanding that this was a major design oversight on Nvidia's part.

It was a big mistake on Nvidia's part, and the laptop they are offering as a replacement doesn't even compete with the one I bought almost 4 years ago. How are we (the consumers who shelled out for this garbage) supposed to be happy with that? We're not (if we're smart), and voting with our dollars is the only recourse.

 

[Rezist]

I disagree about how Nvidia handled the situation. Charlies views on Nvidia are ridiculous. Sadly some buy in to his rantings. Microsoft Xbox 360 RROD is another example of manufacturing defects that have slipped in to production.
Those examples were not the first, and won't be the last.

To be fair though look at how MS went to back up the 360, I got mine replaced for free and several other I know as well.

Also about the phenom TLB issue didn't that come out in reviews for it? Or did they cherry pick them somehow?

 

[AnandThenMan]

I disagree about how Nvidia handled the situation. Charlies views on Nvidia are ridiculous. Sadly some buy in to his rantings. Microsoft Xbox 360 RROD is another example of manufacturing defects that have slipped in to production.
Those examples were not the first, and won't be the last.

The example you cite is a product that was actually fixed. Nvidia never fixed anything, they just replaced dead part with a defective part that will fail in the future, just like the original. Do you understand this? The worst aspect of the whole mess is, no matter how many times you get the defective part replaced, it makes absolutely no difference! That is not a fix, and a total rip off on the part of Nvidia.

Bottom line is Nvidia does not have the integrity to do what's right by their customers, unlike Microsoft, AMD, and many others that do actually stand behind their products, even if it ends up costing them a tremendous amount of money.

 

[krumme]

Am i the only one hating CEO running around on a stage shouting?

Man Balmer, Jobs, and then JHH with woodscrews around him, lying all the way. That was just absolutely amazing for me. I simply hate that behavior. Because of that i didnt get angry at NV when my laptop failed after nearly 3 years, ½ year ago. I was kind of irritated before.

It took work, and the usual angry words, to get it replaced - they said it was because of the headphone beeing shortcutted. I wrote a headphone shortcut dont cause a mecanical failure of the gfx card. That sort of argumentation. Now its all right. One of the children use it. Its just as fast as my new intel hd 3000 in my view.

I had a nv card since. We all make mistakes, and it happen in production from time to time. JHH and NV with all its PR bs and "tailoring" the reveiw sites, is and was not my cup of tea. But i think they didnt want to pay for the hole 8600 issue simply because it would cost them so much, it could threatten the strategic position of the company. Man they shipped tons of those 8600.

 

[SickBeast]

I find it comical that it's more economical for nVidia to use an AMD laptop than one with their own GPU inside. It also doesn't make sense to me that they can't simply un-solder the faulty GPU from the existing laptops, and re-solder on a new one. I mean, come on, these guys can create a GTX 580, but they can't program some robot to do this? It's so simple.

 

[GodisanAtheist]

Sure it won't work with every customer, but you know they ran the demographics analysis on this one and it is a calculated move on their part. This was no accident.

-I was actually thinking on this in an unrelated way, that AMD & Intel's gobbling up of the integrated market might be something of a boon in disguise for Nvidia, as the Nvidia name will become associated with discreet, capable videocards instead of add in trash that can't do anything (the opposite of which has happened to Intel's IGP and even their Celeron line to a great extent, they sell more than anyone, and have the worst reputation out of the bunch).

Along with any number of "need a computer but don't know how it works" professionals being told they are receiving a 1:1 replacement of their old computers then associating the stark difference in performance with the AMD/ATI brand name. Otherwise to most of the unwashed masses, it doesn't matter whats in front of them so long as it gets to the internet, plays youtube meme vids and sends the e-mails.

Well played Nvidia.

 

[Spikesoldier]

I find it comical that it's more economical for nVidia to use an AMD laptop than one with their own GPU inside. It also doesn't make sense to me that they can't simply un-solder the faulty GPU from the existing laptops, and re-solder on a new one. I mean, come on, these guys can create a GTX 580, but they can't program some robot to do this? It's so simple.

its tragic for the customer though. nvidia's decision to select such a shitty spec comes at the cost of the customer.

IMO if NV thought that what they were doing was A-OK and there really wasnt anything wrong, they would deny it and do nothing. This replacement laptop is nothing but a veiled admission of guilt.

the customer did NOTHING wrong and SHOULD be made whole, but obviously this is not the case years from the incident. not even a 'sorry we f'ed up'.

instead, there are thousands of documented cases on the internet mucking up the name their PR worked so hard to build up.

im sure if you were one of these customers, and pressed the issue, they would give you a much better replacement laptop instead of a downgrade. but for all the people who dont complain, enjoy your $300 walmart special! and thanks for the $2000 in cash five years ago. think of all those people getting ripped off.

 

[mosox]

The huge majority of the buyers don't even know about Nvidia, they blame Dell, HP, etc.

Nvidia is an evil company, period. The fact that they made some great products doesn't mean they play nice. They would go to any lengths in order to to promote their products and their agenda (proprietary) and destroy the competition.

Intel or Microsoft made great products too and they did quite a few evil things themselves, only Nvidia seems to be worse. They are a shameless company run by their PR/marketing division.

They used and still use online shills in order to promote their products. That Focus Group
thing? The members (who get free video cards from their online activity) are supposed now to disclose the affiliation to that group. But that was only after they've been called out on this program.

Guess what? Even today Nvidia doesn't enforce that, Nvidia knows very well the online activity of the Focus members (the goodies are based on that) and the huge majority of the Focus members never disclosed their participation in the program to this date. I detected a couple of those in here. Heck, I have a friend who does that, he gets his talking points via email.

Also since this is in the Video card section why don't you demand Andand to publish Nvidia's "Review Guides" they receive for their video cards? Might be enlightening. Bottom line, all those who doesn't follow them are cut off.

 

[Meghan54]

I disagree about how Nvidia handled the situation. Charlies views on Nvidia are ridiculous. Sadly some buy in to his rantings. Microsoft Xbox 360 RROD is another example of manufacturing defects that have slipped in to production.
Those examples were not the first, and won't be the last.

Really? Nvidia's first true admission that there were gpu problems came in an SEC filing in July of 2008, prior to that point, Nvidia steadfastly denied anything was wrong from their product and instead pointed fingers and blamed everyone upsupply from them.....OEM's, etc. And this was for a problem that had been rumored to exist for almost a year prior to that point.


Compare that to Intel's latest bug.....came out publicly within a week of the bug hitting, stopped shipments of defective chipsets and pulled all stock off shelves, and worked with mb manufacturers to ensure affected motherboards would be swapped out. That scenario sounds a little different to me vs. the nvidia debacle that just keeps giving.


Seems to me nvidia is just bound and determined to shoot its legs off, seeing as how nvidia's already shot both feet off already.

 

[wahdangun]

It's pretty smart of them IMO, and not just from the immediate economic angle but also from the angle of:


Sure it won't work with every customer, but you know they ran the demographics analysis on this one and it is a calculated move on their part. This was no accident.

wow, if that true then its disgusting on nvdia part. ok, then I will just never buy nvdia graphic card for my client any more, I will going exclusively amd, take that nvdia.

Shame tough I usually can get nvdia cheaper. But its nvdia fault they ask for it

thank god i never sell laptop.