well i worked as a cook before, ive seen it first hand. I've worked at VERY NICE restaurants and it wasn't clean, they would drop chicken and then wipe their hands on a towel or their pants etc. sure when the health inspector came everyone wore gloves and was TOP NOTCH but every other time it was FAST AS YOU CAN fk the rules. dripping sweat on stuff, touching everything then touching the food, handling raw meats then touching the food. i even bought my own gloves for them to use when dropping chicken but they refused to use them unless health inspection was around.You are not looking at the bigger picture. The alternative is walking into the restaurant like normal, shoulder-to-shoulder with other people, touching multiple doorknobs and other surfaces. Plus the bathroom. That one point of contact is much, much less of a risk than all the crap you would get walking into the restaurant like normal.
Switching over to the takeout window is actually a big improvement. It is not perfect.
Yes, and what you are describing is not only idiotic, but generally doesn't happen much. "Shock" video showing poor food prep does not represent the norm in any restaurant where I have ever worked. Usually the worst offenses are people that touch their hair or people who don't change their gloves often enough. There are some offenders, and I read about them in the "restaurant report card" published in the local paper every week. Most common complaint is drinks in the food prep area. Not "employees scooping food up off the floor". I've heard managers hassling employees about that (drinks) for years. Fortunately I do not work in food prep anymore. Don't miss it.
A lot of food prep employees are constantly on camera, for a reason. They can easily get fired for some of the more-egregious offenses you've mentioned above. Most of them are halfway-decent people (sort of) who will only rarely sabotage food or otherwise treat it with significant neglect. Makes me wonder how you ever eat out anywhere if you think videos of employees scraping food off the floor represent the norm in kitchens.
as far as the employee's touching everyone's card and money then handing it back to each customer, it would be nice if they handled it with a clean wipe for each person / cleaning the card at the same time as handling it. of course you could take the card back with a wipe. And since everyone is saying you cant get the virus from eating whats it matter if you handle anything like doorknobs etc etc as long as you dont touch your eyes or nose right.