I will disagree with advice that they should know where u are so that u can defend your self. Not sure if court process is difference then in Los Angeles, but the last time I got sued in small claim court we got notified by court official that came to my house and gave me the paper that said I was being sued. I would also advice to stop all communication with them and basically let them sue you if they feel like. They want the money for motherboard? Correct? In Los Angeles it cost $25 to file a lawsuit in small claim. The board max cost let say $150 not sure which one u put in. It's a year old so it depreciated to around $90-$25(which usually court will not refund the fee for filling the papers) so if they win they will get $65
- Jul 19, 2001
- 38,572
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They want to sue me for the cost of getting their computer fixed locally, since i dont live in the area (300 miles away) and cant fix it until monday..... They are demanding that i fix it tommorow (a day that i have 3 final exams).
Send her an email tommorow morning restating the facts, and still offering to check out the computer in person as a favor next week, and that i cannot and WILL NOT provide further service
Your crazy, I would tell them to take a hike!
Your crazy, I would tell them to take a hike!
well that is not reasonable expectation that they can request. As if u send your comp to hp it will take them 2 month to fix it under warrenty. So basically if they sue you just tell the judge under agreement u told them u were will not be fiixing comp after 90 days and told them that you offered to fix it but what they requested was not reasonable.
HomeBrewerDude
Lifer
- Jan 18, 2001
- 14,465
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Originally posted by: aphex
My point was that they WON'T serve you, and if you do, then you have your ducks in a row. Either the guy is bluffing, or he is a complete dumbass!
This story remind me of my experience. I built a computer for my dad's friend. It was on working condition when I delivered to his house. About 6 month or so passed by, he called and ask why his computer restart randomly, so I decided to test it and find out the mobo was the problem. He agreed to pay for the cost of the replacement. However, during that first 6 month, his childrens kept calling me for "How-To" question. The dad even ask me how to clear internet history because he has visited some naughty place and it made that as his default homepage. Two week later, he ask me the same thing.
Anyway, I remember this story about Tom's Hardware suing this college student who made an editorial on AMDMb. It made alot of noise. Im not too sure, but i remember that he wasnt sue because they later find out that college student cant be sue. I dont remember that correctly. Good luck to u.
Anyway, I remember this story about Tom's Hardware suing this college student who made an editorial on AMDMb. It made alot of noise. Im not too sure, but i remember that he wasnt sue because they later find out that college student cant be sue. I dont remember that correctly. Good luck to u.
Not to be mean here or anything, but it sounds like you are being WAYYYYY to nice to them. I agree with your position 100% They are being TOTALLY unreasonable and this whole threatening to sue thing is ridiculous. You consider them friends? You don't need friends like this. Don't stress yourself over someone who calls themself a "friend" who is obviously not.
Tell them if they want 100% uptime they should get a computer administrator and stop bugging you
- Jul 19, 2001
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Now that ive had some time to think, you are all correct.
1) She knew FULL WELL that i was attending college and there would be NO WAY i could ever fix her computer the NEXT DAY. They both know that i have 3 finals today, graduation on saturday, moving on sunday/monday, and im starting my new job wednesday. Also, the warranty did not state an amount of time for any of the parts to be fixed.
2) Their demands are unreasonable, i even offered to drive 300 miles to fix it this monday, but they would not agree.
3) No where in the warranty did i state that i would even fix it, only that each part comes with its own manufacturers warranty. If they didnt understand that, its not my fault.
4) According to what he stated last night, her boyfriend/husband said that its been doing this for 6 months. Impossible. If true, why would i have documentation of emails from last month asking me to to build them ANOTHER computer.
5) The computer is not being used in the environment i built it for/installed it into. I installed it into her home as a personal computer, and now its being used at work as a server for 4 other computers apparently.
6) They have admitted to changing certain parts in the compter and using devices i did not install with the computer.
I have made my offer to them on the phone last night, i will no longer contact them regarding this issue. Its really sad that it has come down to this considering i used to consider her my friend, but i guess some people were just born to be assholes to any and everyone they come into contact with.
Thanks to them, i have NO DESIRE to ever build a computer again. EVER. My hobby has become more of a burden than something enjoyable, and frankly im sick of it.
1) She knew FULL WELL that i was attending college and there would be NO WAY i could ever fix her computer the NEXT DAY. They both know that i have 3 finals today, graduation on saturday, moving on sunday/monday, and im starting my new job wednesday. Also, the warranty did not state an amount of time for any of the parts to be fixed.
2) Their demands are unreasonable, i even offered to drive 300 miles to fix it this monday, but they would not agree.
3) No where in the warranty did i state that i would even fix it, only that each part comes with its own manufacturers warranty. If they didnt understand that, its not my fault.
4) According to what he stated last night, her boyfriend/husband said that its been doing this for 6 months. Impossible. If true, why would i have documentation of emails from last month asking me to to build them ANOTHER computer.
5) The computer is not being used in the environment i built it for/installed it into. I installed it into her home as a personal computer, and now its being used at work as a server for 4 other computers apparently.
6) They have admitted to changing certain parts in the compter and using devices i did not install with the computer.
I have made my offer to them on the phone last night, i will no longer contact them regarding this issue. Its really sad that it has come down to this considering i used to consider her my friend, but i guess some people were just born to be assholes to any and everyone they come into contact with.
Thanks to them, i have NO DESIRE to ever build a computer again. EVER. My hobby has become more of a burden than something enjoyable, and frankly im sick of it.
Exactly. Your assertions are spot-on. Cease further contact with them. If they email you, say, "Get your own RMA. I am ceasing further contact with you as my client."
If they sue you, you'll win. Then again though, they'll probably end up taking their computer to a shop and getting it fixed. They're not gonna sue you.
If they sue you, you'll win. Then again though, they'll probably end up taking their computer to a shop and getting it fixed. They're not gonna sue you.
This should have been your first indication that they are flat out stupid people. Do you make mobo's in you basement? If so..... we all want deals
I don't think they will sue you. It's just all talk to scare you. Sounds like they are grasping at straws to try and manipulate you into getting them a new motherboard for free and installing it. The cost for a lawyer or just having to go through even small claims court has to exceeds the amout of a motherboard. They wold really, really have to be two stupid people meant for eachother.
Ok, you don't have your copy of the invoice, that is fine, all you do is say, ok lets go over this invoice piece by piece, email me a copy of the invoice and a note explaining which line shows where I owe you a warranty, then you have a copy of the invoice to dispute him with and you are golden.
Originally posted by: MisterJackson
Dude, just tell them you need them to fax it over because you need to review it to see if anything can be done about a mobo replacement. Say nothing more, and nothing less. You technically won't be lying to them, and you should get just what you need. Tell them without it you cannot help. If they ask why you can't use your copy, tell them the carbon copy faded and some numbers are questionable
BTW, sounds like this guy is too f'ing cheap to even take you to small claims court. Don't sweat that.
BAAAAADDDD idea very very bad, if he wants to get a copy of that invoice he would be insane to tell them that his copy is no longer usable. That is basically telling them they can take him for a ride by providing any invoice they like.
I really really wouldn't do that, as soon as you open the computer if anything else goes wrong besides the motherboard you are responsible for it. Just tell them that their 90 day guranatee has passed and that if they wish they can sue you and you will see them in court.
Besides, you have no way of knowing if the boyfriend will get physically violent!
I'd take a pass on that (and I can defend myself). Not worth the whole NEW mess that would cause even if the guy's 4'1" and 90lbs.
Call there bluff there not going to take this to court.
They threaten you with legal action to get you moving on there problem.
I say go about your normal routine take your exams and move out like you were going to do.
Thanks to this and a few other threads im not building PCs others except for family now.
I got this friend who wants me to build 3 PCs for people and i can make like 200ea but im not sure if its worth it.
I built one system for him and I get calls like every week. WTF :|
They threaten you with legal action to get you moving on there problem.
I say go about your normal routine take your exams and move out like you were going to do.
Thanks to this and a few other threads im not building PCs others except for family now.
I got this friend who wants me to build 3 PCs for people and i can make like 200ea but im not sure if its worth it.
I built one system for him and I get calls like every week. WTF :|
Yep, I'm thinking about doing a little tech support/new builds in college, but I am going to have a waiver just like compusa, that absolves me from any responsibility even if I am grossly negligent while working on their computer. And a clear written warranty.
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