So, they say there's a prime discount at Whole Foods, and you can order home delivery.
After you do all your shopping and try to check out, you are first informed that a mobile phone number is *required*. It says it's for contacting you about substitutions if needed.
If you check 'no substitutions', it's still required. Then, the small print says, you agree that the mobile number can be used to send you marketing messages. No option to opt-out, except having to contact them.
No mobile number? No home delivery.
Contact them to criticize the policy, you get transferred to the 'leadership team', who tell you they'll discuss the issue. How can you get an update with the result of the discussion? They tell you, in broken English, that as customer service they'd like to update you, but it is Amazon policy not to give any updates.
The person then tells you that the mobile number is required for security purposed.
You tell them that makes no sense. You're already logged in to your Amazon account; that provides the security. You're shipping items to your home address on file. You could simply type in a phony mobile number; his claim makes no sense. They'll discuss it. Ya.
You're supposed to get a prime discount in the store, also. That, also requires a mobile number. No other option.
After you do all your shopping and try to check out, you are first informed that a mobile phone number is *required*. It says it's for contacting you about substitutions if needed.
If you check 'no substitutions', it's still required. Then, the small print says, you agree that the mobile number can be used to send you marketing messages. No option to opt-out, except having to contact them.
No mobile number? No home delivery.
Contact them to criticize the policy, you get transferred to the 'leadership team', who tell you they'll discuss the issue. How can you get an update with the result of the discussion? They tell you, in broken English, that as customer service they'd like to update you, but it is Amazon policy not to give any updates.
The person then tells you that the mobile number is required for security purposed.
You tell them that makes no sense. You're already logged in to your Amazon account; that provides the security. You're shipping items to your home address on file. You could simply type in a phony mobile number; his claim makes no sense. They'll discuss it. Ya.
You're supposed to get a prime discount in the store, also. That, also requires a mobile number. No other option.
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