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Lost $1500 worth of software because I lost a stupid usb key
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Modelworks
Lifer
Where did you buy the program from ?
Did you buy it directly from the company or a distributor ?
Sometimes your local distributor can help you where the main company will not.
I would email the ceo of the company, steinberg I think, and explain the situation.
Dealing with the support reps probably won't get you anywhere.
This is why all but two of the programs I use have moved away from hardware keys. Its just a pain to keep up with the keys and if you lose them your screwed.
Might be ok for cheap software, but usually the stuff that is protected by hardware keys is expensive. Right now the cost of software on the pc's I use is about $35K. If I had to re-purchase all of that again because of a lost key I would literally cry.
Thankfully all but two of the programs now use license servers.
Where one server on the network handles the keys, so if I am using the program, noone else can be using it at the same time. Its a much better system, and nothing to lose. Only catch is that in order to move the license to another network it has to be uninstalled and the license basically revoked, before they will issue another license.
Did you buy it directly from the company or a distributor ?
Sometimes your local distributor can help you where the main company will not.
I would email the ceo of the company, steinberg I think, and explain the situation.
Dealing with the support reps probably won't get you anywhere.
This is why all but two of the programs I use have moved away from hardware keys. Its just a pain to keep up with the keys and if you lose them your screwed.
Might be ok for cheap software, but usually the stuff that is protected by hardware keys is expensive. Right now the cost of software on the pc's I use is about $35K. If I had to re-purchase all of that again because of a lost key I would literally cry.
Thankfully all but two of the programs now use license servers.
Where one server on the network handles the keys, so if I am using the program, noone else can be using it at the same time. Its a much better system, and nothing to lose. Only catch is that in order to move the license to another network it has to be uninstalled and the license basically revoked, before they will issue another license.
AlienCraft
Lifer
Jeeezus !
This is what scared Neal about being an early user, way back when Pro-Tools was still "new|".
OP,I feel your pain dude.
Maybe find another Cubase user in your city and see if they can helpyou get back in business, then consider moving the files to another format.
Data doesn't really exist unless it is in three different formats, in three different locations.< Don't know who said it, but it's real when music is digital data.
This is what scared Neal about being an early user, way back when Pro-Tools was still "new|".
OP,I feel your pain dude.
Maybe find another Cubase user in your city and see if they can helpyou get back in business, then consider moving the files to another format.
Data doesn't really exist unless it is in three different formats, in three different locations.< Don't know who said it, but it's real when music is digital data.
thecrecarc
Diamond Member
According to http://en.wikipedia.org/wiki/Cubase#Copy_Protection the dongle was cracked. Now its all a matter of googling 😉
Soundmanred
Lifer
It was cracked for versions prior to 4, so this won't help him.
thecrecarc
Diamond Member
No trust me. I looked. Version 4 is quite... uh... compromised.
Goosemaster
Lifer
what an arrogant vendor.
Soundmanred
Lifer
There are cracks available for C4, but they don't work properly and usually end up borking the program to an unusable state.
Delta6Echo
Senior member
I assume you bought the software with a credit card. Contact the company you ordered from and explain the situation. If they don't budge, contact the software companies directly and complain.
The actual software company will likely help you when you tell them that x company, who is selling their software, was unhelpful and that you are dissatisfied with the level of service/care you received.
I'm not even sure which company I should be dealing with. Yamaha recently bought Steinberg so the telephone number for the corporate site is Yamaha's.
They have a thousands of dealers in the country so I doubt it would be of any use to contact them.
And then they have a link to their website that looks like it was made by a ten year old:
http://www.steinbergusers.com/
They have a thousands of dealers in the country so I doubt it would be of any use to contact them.
And then they have a link to their website that looks like it was made by a ten year old:
http://www.steinbergusers.com/
SoulAssassin
Diamond Member
Why don't you buy one of the blank dongles on ebay, smash it, send them the smashed dongle and your receipt/license. It's technically not lost and if it's smashed good enough they won't be able to tell it's blank.
http://www.cubase.net/phpbb2/i...s-usbkey_cnet2_256.jpg
Does that answer your question? It looks like you would have to break it in such a fashion to completely obliterate that key number. And even then I bet there is something unique about the generic one compared to the one designed especially for Cubase 4.
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